I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.

What better way to kick off my Yelp reviewing career than to rave about the company through which…read moreI've found two homes? I have nothing but great things to say about Kevin Noesner and his property management company. As a person, he is extremely amicable and can carry a conversation about a multitude of topics with ease. As a landlord, he is concerned about the overall well-being of his tenants while maintaining professionalism. I know that his big thing is to rent to people with good credit and his rents are lower than market price. I had not even a handful of minor maintenance issues in my first apartment (the first occurring after I had been there for over a year!), which he and his team promptly fixed. This summer, I am transferring to a bigger place once its renovation is complete, and everything looks fantastic thus far. Kevin has been very receptive and accommodating to my suggestions and requests during the process. I should also note that my neighbors at this first place are wonderful, and his other tenants down the street are perfectly friendly, as well -- so, one could conclude that he rents to good people (in my humble opinion). As long as I am a renter, I will stick with NPG, and happily!

Kevin was very easy to rent from. Extremely easy to communicate with and makes paying easy. The…read moreproperty had been recently renovated and was in great condition. Thanks for a great lease!

This is a great company. My wife and I had a very bad experience with a previous property…read moremanagement company. Adam was very understanding and he personally made sure this experience was going to be much better for us. They communicated effectively with us during the entire process. They were diligent in making sure our property was rented in an acceptable timeframe and screened applicants very thoroughly. I really felt that they treated our home as their own. I am extermemly impressed with Adam, Miriam, and ASK Prperty Management Company.

I've been using ASK Property Management for about 6 months and have been extremely satisfied with…read moretheir service. Adam had my condo rented in days! His ongoing maintenance service has been great as well. I trust that my property is in good hands!

RUNNNN. The high level of unprofessional conduct is absurd and concerning. Constantly combative…read moreand defensive. (see responses to yelp reviews and BBB complaints for further evidence). After terminating our contract, these are responses we got from Erin, the Owner, to our requests for financial records (they filed our tax return with the wrong name, which then caused issues with us opening Bank accounts following termination of their services): "While this is an absolutely adorable request, I will be getting everything to you by month end, per the 30 day allowance in our management contract. I am not sure what Tom may have previously indicated, but I am the one who oversees offboarding." "Thanks so much for your opinion, there is a reason we are not continuing to work together. I have looped the rest of the Board and Tom back in, and I will be sure we get you the documents and records by the end of the month. While I don't see any reason why it would actually take that long to close out the admin/financial piece, my priority remains the clients with whom we are contracted in 2026, and I will focus on offboarding your account within a reasonable timeframe." While, based on our experience with them WHILE they were managing our property, we did expect to have issues with the transition, at this point I just want to warn any other potential clients of how they handle both current and past clients. (I have similar emails from her while her firm was engaged by our COA).

Since purchasing my condo in 2022 I have dealt with two individuals who have been consistently…read morenegligent, incompetent, unresponsive, rude and condescending. This is the most unprofessional and unorganized property management group I have ever come across. I had an issue that should have been discovered and fixed proactively, result in damage to my property. It took almost a year to get ahold of someone to attempt to rectify the situation and now over 1 year later it still is not resolved. Additionally, this individual has been incredible rude and condescending throughout the entire process.

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

Vaughan is very responsive to their vendors and provides excellent communication between client and…read morevendor. I recommend all HOA's look at them as an option should the need arise. Great job Natalie Fluor!~

Absolutely the worst management company. Monthly fees will skyrocket, the atmosphere will be…read morenegative towards owners, the staff will be different that you need to work with every year, and they will go long periods of time without wanting to address issues that you have.

My boyfriend and I rented with Columbus Realty source from July 2022 to June 2024. Our service…read morerequests were always promptly addressed and we had no issues with communication! We cleaned our place thoroughly after move out and got our entire security deposit back!

I've had a great experience with an employee named Brittany. She was very helpful and explained…read moreeverything thoroughly. I'll definitely do business there again.

I now see why this company is only rated at 1.5 stars…read more.. I attempted to pay my bill by submitting an electronic check online for $500--twice the monthly amount--so I could cover both this month's and next month's HOA fees. Unfortunately, the payment was applied to the wrong account. (For reasons I still don't understand, my household is split into two accounts--one for yearly fees and one for monthly fees.) I immediately called and requested that the $500 be transferred from the yearly account to the monthly account. A ticket was created, but I now see that it has been marked as closed even though the funds were never moved. As a result, the money remains stuck in the yearly account, where it will not be applied for over two years. I called again today, and another request was submitted, but I have no confidence this will be addressed given what has already happened. In the meantime, I am being forced to make yet another payment out of pocket just to avoid late fees--despite already paying more than I owed. This is unacceptable. I need this issue resolved immediately by transferring the $500 into the correct account so it can be applied as intended.

This is the worst property management company I have ever dealt with. I have requested a phone call…read morefrom a manager 31 times since May of last year and I have received zero calls. Additionally, Elizabeth Robles states that she has answered my questions which I haven't even asked yet! Utter incompetence!

Everything needs a redone. They need to take out the trash when it is scheduled to be taken out or…read moretake it off of our bill. They also need to make sure they're keeping up with their attendants when they call.

TRAPPED AT GRAFTON PARK, VIDEO shows that no snow removal was even attempted on walk ways to…read morethe parking lot. NOTHING done to parking lot, they let the snow accumulate to above‼ vehicles bumpers. 25+ vehicles cannot get out without RESIDENTS digging/shoveling them out. No one Could go into work today, attend to a Medical/Family emergency etc. Do not know if management will even clear ANY snow by MONDAY MORNING . DO NOT MOVE HERE EVER. Everything breaks down, carpets are Not even Truly cleaned before you move in. Maintenance is very SLOW to get to work requests, IF the office Even acknowledges them or ACTUALLY LIE TO YOU SAYING IT WAA ALREADY FIXED AHHH NO‼ . THIS IS ABSOLUTELY NOT A "RESORT LIKE" EXPERIENCE ‍ , as they describe themselves. Valet trash An Additional PAYMENT for TRASH VALET just "Simply doesn't pick up the trash" at least 5X/Month.You are never given any apology, explanation, notice, OR REFUND/CREDIT for their dropping the ball on this PAID AMENITY. ANY GOOD REVIEWS, NOTICE, THEY ARE "SIX-EIGHT YEARS AGO ‼ Soooo def hmmm before touring this place