When it comes to Mo it would probably be easier to write up the list of things that she didn't…read morehelp/save us with because that list would be nonexistent! We were referred to Mo when I found out I would be relocating for work. We first spoke with Mo on a Friday and that same Sunday we were touring houses. By Sunday evening we were under contract. Mo doesn't mess around and operates with an immense sense of care and urgency. Mo's expertise and care doesn't stop there. Through out our entire process Mo was there to ask any questions give us guidance and to help relieve some of the stress of the move. When it came time to close, because of Mo's help, everything felt like more of a formality than a major life event. If you're in the Columbus area and are getting into the home buying process I beg you to at least reach out to Mo so you can hear the same things that gave us comfort and confidence through this process. It will be more than worth your time! Thank you again Mo, aka Mo Money, for helping us with The Biscuit!!!!!

Seth and I have worked together on quite a few transactions. I love working with him! He is…read moreprofessional, smart and is able to sift through my craziness when I am in the middle of making a decision. Thanks Seth!

I can happily and categorically give Keller Williams not one but two Five Star ratings this…read morefine-fine day, and can do so from my new home, after having sold mine old home. In selling mine old house, I worked with Troy Marsh. He and a partner showed up to my house, did a professional and polite walkthrough, set the tone and expectations for what was to come, what I should do and what I could do. They gave me contact information for recommendations to improve the current conditions should I decide to do so, ideas as to what I could and what I should do to help improve the value of my house in an admitted sellers market, and prepared me for what I was in store for. We went through some wild rides, with the first seller failing to obtain funds (no fault of theirs), and for the next steps beyond which was no easy feat as I was out of the country at the time (Honeymoon in Ireland). Even with obvious issues, they worked with me and helped to obtain a solid offer for my house upon my return to the States. Even with my outrageous demands (:sigh: I never did get that briefcase filled with cash, exchanged at an empty parking lot) they did a helluva job helping me sell my house. Now, for the second of their 5 stars... Sarah Woodyard Miller was on point to perfection in helping us buy the house I am currently writing this from. She patiently took us from potential house to potential house, always happy, helpful and honest (the three "H"s?). Although it took some time to circle in on exactly what we wanted, she never flagged nor failed to stay on point. One day, I received a text from her that a house had just gone on the market exactly where we were looking, in our range, but we had to act. We checked it out, my wife met her there later to verify that we were together in our desire to make it so, and we pushed forward. She gave us excellent advice on how to pursue said house, move forward with our offer and make it stronger. Now, I get to call it home. Thank you, Troy, for helping me move onwards. And thank you, Sarah, for bringing us home. Thank you both for helping my family be just that.

I had my property in Columbus, OH, listed on the MLS by a third-party service. A realtor named…read moreLaura Solomon sent a request via ShowingTime to show my property to a potential buyer. The showing was scheduled for Wednesday, September 2, between 6 p.m. and 7:15 p.m. Shortly before 7 p.m., I received a message from the third-party listing service indicating that the realtor was trying to contact me. I then contacted the phone number provided in the message. When she answered the phone, in an erratic manner, she simply stated that she would call back. She never called back, nor did she show up for the appointment. It seems very clear that when she realized that I was not a realtor, she simply decided not to show up. It seems that this individual has no sense of human respect and decency.

Excellent environment & service! The staff was professional, organized, and made the entire process…read moresmooth and stress-free. Everything was explained clearly, and the office atmosphere was welcoming. I truly appreciated the attention to detail and the friendly experience--would definitely recommend Northwest Select Worthington to others!

Not very helpful because my situation doesn't "fit inside their box." Maybe they're fine for a…read morestandard bank loan to refinance a property. But they don't do title for a R.E. Investor. 8/1/16: NOTE: I've upgraded my rating to 3 stars because they contacted me about my concerns. So I feel better about them, and I might try them again in the future.

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

Mike Marshall is the best buyer's agent that anyone could ever meet. His knowledge of the real…read moreestate market is amazing. He is able to look at any home and let you know the pros and cons of each one. He is able to give you a solid resources for other parts of the buying process and help save you money. He's very patient and kind and he puts no pressure on you at any part of the process. Mike is very organized and efficient and effective with your time. I would recommend him to anybody.

From the owner: I am an Exclusive Buyer Agent (EBA) with Buyer's Resource Realty Services. I have been representing…read moreresidential & investor homebuyers since 1996. We only represent buyers. Helping people buy homes is our SPECIALTY. We are the OLDEST Exclusive Buyer Broker Agency in central Ohio! I am a true Buyer's Agent that only represents home buyers all the time. An Exclusive Buyer Agent (EBA) is the only true ADVOCATE and ADVISOR for a Buyer trying to purchase a home. I help my clients LOCATE their new home, EVALUATE the condition of the home and NEGOTIATE the BEST price and terms for the Buyer. I advise my clients on financing options, assist locating their home, determine a home's value or worth, negotiate the contract and help with all inspections. An Exclusive Buyer Broker is the PROVEN best representation possible for a home buyer. I represent People, NOT Property!

This place waisted a lot of valuable time and now with a fixed income I have to come up with…read moreanother application fee, I TOTALLY am not angry because you denied me, because some denials are blessings in disguise, I have Never had an eviction, stayed in Bexley plaza for 17yrs in the same apartment complex,, my rental history is impeccable , after what ive seen in these apartments, you've done me a favor because what I dont have is roaches but this is what I found in wallace f ackley apartments on fair Ave Bexley, mind you !!

I would not recommend this apartment complex based on my experience. I was not two or three months…read morebehind on my rent. I only owed the rent for that current month, and I attempted to pay it, but my payment was refused. Instead of working with me to resolve the situation, they chose to move forward in a way that felt unnecessary and unfair. EVICTION. I am a disabled veteran raising my grandchildren who were in the Foster Care system until I gained custody, and I was doing everything I could to meet my responsibilities. I wasn't asking for a free pass--I was trying to pay my rent. The lack of empathy, professionalism, and respect I experienced was extremely disappointing. I understand that apartment complexes have policies, but there is a difference between enforcing a policy and treating people without compassion. In today's economy, many hardworking people face temporary hardships. Management should remember that residents are human beings, not just rent payments. A little kindness and understanding can make all the difference.

I am property owner and they managed 4 doors for us. I would give them a negative review if I…read morecould. While touted as a higher end service, they do not meet this criteria. Very poor communication between the team and investors or tenants. See honest feedback on Yelp and believe the tenant feedback on google reviews! All of the positives come from investors who are pushed to share feedback within weeks of signing a contract. I refused to do that and I am glad I waited. It is like pulling teeth trying to get information regarding your property. Now try getting your earned rental income deposited in your account. The team spends in the excess of the allowed limit without communication. Very understaffed, do not have enough people to do the job needed. Poor weather winterization services for vacant properties. Will just try to sell you their renovation services to make money. Stay away if you can!

Very unsatisfied. Have been renting through them from a private owner a little over a year. They…read moreclosed their local office citing it was due to 'structural damage' (a real estate office that can't maintain their own office?). They didn't notify the owner the way they did us. They then insist we pay solely through an online portal but that portal previously tried to bill us twice the rent due to an accounting error (thankfully we never set up auto pay or we would've been over drafted and wiped out for the following month's bills). They charge a 'convenience fee' for using the portal even though there'a no other way to pay. After just one year they've raised our rent with no apparent change in 'services' rendered. They have charged us an additional "researched noise" fee because we reported a noisy air duct in the living room but their service contractor came out, did nothing, and left. Our lease agreement says nothing about being responsible for any such fees nor were we notified in advance there would be any. We have texted them over a week ago about this with no response. We notified the owner who is trying to address it for us. Every maintenance or bill issue, we have to contact the owner directly--so what exactly is this company doing other than ignoring tenants, using an online site to process payments and taking a cut for doing apparently nothing?! Very shady to just maintain a PO Box and website but do no real managing or maintenance of the property, just hand everything over to the owner who may as well be getting paid directly.

I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.

I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

Charlene and the team are amazing! This is the second time we've asked for their help to buy or…read moresell a home. They are responsive, set real-life expectations, are extremely knowledgeable, and always advocate for their client! Buying and selling is stressful and we've experienced many in the industry who are ignorant or lazy. Not this team!

I worked with Charlene Fairman as a seller in 2013 and as a buyer in 2019 when I returned to the…read moreColumbus area. When we began looking for a house in Central Ohio, I had no desire to call anyone but her to be my realtor. She is a tireless communicator, strong advocate and diligent negotiator. She will make sure you receive all of the best information in your decision and then will work to make sure you receive the best deal. I highly recommend her and her team at The Realty Firm.

I was so pleased to work with such professionals such as Theresa and Nataleigh! They strive to…read moreprovide superior customer service. Sometimes there are so many details and things that need attention. Nataleigh provides a level of customer care with good follow-up and it is nice to work with friendly professionals that get the job done ! The reality in business is that sometimes things are not right, complicated situations, there is no shortage of problems ; however, the important thing is when a staff is professional and they have the desire to listen and they also work towards resolving the problem at hand and that is what is important. Real Estate is a difficult and complex industry, I appreciate that there are staff members such as Nataleigh to work with. There are many things to work on; however, it is refreshing to know that there are good people that are trying to work towards solutions and resolution.

CPS leadership: this needs your attention…read more My experience with Derek Shank and Capital Property Solutions has become an unacceptable pattern of missed deadlines, conflicting information, and zero accountability. A request for my 4-year-old daughter's swingset has now sat for more than six weeks after being properly submitted, despite numerous comparable sets already existing throughout the neighborhood. Yet there was apparently time to send me a notice demanding removal of a "dead" tree--a tree transplanted this year whose viability cannot reasonably be determined until another growing season. I've received incorrect HOA documents, contradictory answers about the same rules, and violation notices while my documented responses have gone unanswered. I have also cited the Ohio statutes and provisions I understand entitle homeowners to the information and records I requested. Those requests to both CPS and Derek Shank have been met with silence or dismissal rather than a substantive response. Then there's the $5 paperless-billing fee I disputed months ago after never agreeing to paperless billing. No meaningful response. Now I'm being notified that the disputed $5 is being sent to collections. A swingset can sit for six weeks. A transplanted tree can be declared "dead." A disputed $5 fee can be escalated to collections. But a homeowner asking for answers--and citing the law supporting those requests--can't get a response. At this point, I have the emails, dates, documents, and correspondence, and I am preserving the record. If CPS and Derek Shank choose to turn straightforward homeowner requests into matters requiring formal escalation to resolve, that is their choice. I am done chasing them for basic answers. CPS leadership needs to decide whether this is the standard of management they are willing to stand behind.