Property Managers and HOA/COA seem like they are always fighting an uphill battle. Between, the…read moreHOA/COA, Property Management Co and Legal advice, Residents, Insurance Companies, Realtors, Title Companies, everyone has a better idea. LOL, All sides are right and often it feels like going against city hall. It just takes time, patience and understanding. Having said that, I too get upset with trying to resolve fairly simple issues.

These people will lie and do anything but fix your problem. My foundation is crumbling and since…read moreDecember we've been trying to get it repared. The crack & hole are getting bigger. They gave us the name of a contractor that was going to get in touch with us. But, they didn't. My wife call the construction co. and they not only haven't heard from CPS, but they don't do foundations. If can avoid them, you'll be better off.

Customer service is terrible. Towne Properties provides HOA "support" to my neighborhood in Lewis…read moreCenter. They will not provide copies of HOA deeds/covenants unless charged. They also don't hold neighbors accountable and responsible for following the approved color palette for exterior paint options. Ultimately negatively impacting the overall aesthetics of the neighborhood. They do the bare minimum. Vicki and Lexi do the bare minimum.

Towne is truly awful! If I could give zero stars, I would. I am so happy they no longer manage my…read moreapartment complex because everything got so much worse when they took over. They are completely unresponsive, almost impossible to communicate with via email, phone, or in-person, they overcharged me rent for months and it took ages before I could get anyone to pay attention to that concern. They let my AC go unfixed all summer, the pool heater broke before covid and their famous line to all residents who asked was "we're waiting on a part." Apparently it takes more than 5 years to acquire that part. Even when you take it upon yourself to seek out the higher-ups for help, they really never follow through either. If Towne ever takes over your living arrangements, save yourself the headache and just run! If you're unlucky enough to be stuck with them, be sure to document everything.

This is a great company. My wife and I had a very bad experience with a previous property…read moremanagement company. Adam was very understanding and he personally made sure this experience was going to be much better for us. They communicated effectively with us during the entire process. They were diligent in making sure our property was rented in an acceptable timeframe and screened applicants very thoroughly. I really felt that they treated our home as their own. I am extermemly impressed with Adam, Miriam, and ASK Prperty Management Company.

I've been using ASK Property Management for about 6 months and have been extremely satisfied with…read moretheir service. Adam had my condo rented in days! His ongoing maintenance service has been great as well. I trust that my property is in good hands!

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.

RUNNNN. The high level of unprofessional conduct is absurd and concerning. Constantly combative…read moreand defensive. (see responses to yelp reviews and BBB complaints for further evidence). After terminating our contract, these are responses we got from Erin, the Owner, to our requests for financial records (they filed our tax return with the wrong name, which then caused issues with us opening Bank accounts following termination of their services): "While this is an absolutely adorable request, I will be getting everything to you by month end, per the 30 day allowance in our management contract. I am not sure what Tom may have previously indicated, but I am the one who oversees offboarding." "Thanks so much for your opinion, there is a reason we are not continuing to work together. I have looped the rest of the Board and Tom back in, and I will be sure we get you the documents and records by the end of the month. While I don't see any reason why it would actually take that long to close out the admin/financial piece, my priority remains the clients with whom we are contracted in 2026, and I will focus on offboarding your account within a reasonable timeframe." While, based on our experience with them WHILE they were managing our property, we did expect to have issues with the transition, at this point I just want to warn any other potential clients of how they handle both current and past clients. (I have similar emails from her while her firm was engaged by our COA).

Since purchasing my condo in 2022 I have dealt with two individuals who have been consistently…read morenegligent, incompetent, unresponsive, rude and condescending. This is the most unprofessional and unorganized property management group I have ever come across. I had an issue that should have been discovered and fixed proactively, result in damage to my property. It took almost a year to get ahold of someone to attempt to rectify the situation and now over 1 year later it still is not resolved. Additionally, this individual has been incredible rude and condescending throughout the entire process.

My boyfriend and I rented with Columbus Realty source from July 2022 to June 2024. Our service…read morerequests were always promptly addressed and we had no issues with communication! We cleaned our place thoroughly after move out and got our entire security deposit back!

I've had a great experience with an employee named Brittany. She was very helpful and explained…read moreeverything thoroughly. I'll definitely do business there again.

Changing from two to one stars because this update finally occurred and everything was fixed. I…read morestill have a sour taste in my mouth because it took so long, but it *was* done, and it was done satisfactory. Also, other small maintenance requests are always fixed promptly, but this huge issue was just so slow and it seemed like they didn't care.

Would give 0 stars if I could. Peak Property bought out my complex a few months after I moved in,…read moreand it has been hell ever since. Maintenance doesn't know how to do their jobs, they barely give you a 24 hour notice before entry to your place, you can't even get ahold of anyone in the office because it goes to voicemail every single time. Not to mention, we just had the huge snowstorm and I had to pay someone else to come plow the snow out of my driveway for me so I could safely leave my home. DO NOT RENT FROM PEAK PROPERTY!!!! My lease is up at the end of the year and I CANNOT WAIT

We have worked with Shandra McNelis, Broker/Property Manager for several years. Over the past 20…read moreyears we used property management services from several other providers. Shandra is by far the best we have ever found. She is very responsive and results oriented.  She was also our broker on the sale of 5 properties. She did what it took to make sure things went well. I highly recommend her and Realty Executives Central of Columbus Ohio.

I just met my new neighbors in the small german village house, converted to apartments that we…read moreshare. Both of us having recently migrated from NYC, were exclaiming how pleased we are with our g.v. digs, compliments of Realty Executives Central, specifically our friendly landlord Don. If you are searching for that all the stars were aligned when I found this apartment or home check out this place's listings. They vary from C-ville homes to affordable and funky apartments like mine. The only consistency is the quality of the properties. As a landlord I've nothing but good experiences, repairs made quickly, the lease is legit, and no rush to hike up the rent everytime I renew. It also doesn't hurt that I love my hood.

When it comes to Mo it would probably be easier to write up the list of things that she didn't…read morehelp/save us with because that list would be nonexistent! We were referred to Mo when I found out I would be relocating for work. We first spoke with Mo on a Friday and that same Sunday we were touring houses. By Sunday evening we were under contract. Mo doesn't mess around and operates with an immense sense of care and urgency. Mo's expertise and care doesn't stop there. Through out our entire process Mo was there to ask any questions give us guidance and to help relieve some of the stress of the move. When it came time to close, because of Mo's help, everything felt like more of a formality than a major life event. If you're in the Columbus area and are getting into the home buying process I beg you to at least reach out to Mo so you can hear the same things that gave us comfort and confidence through this process. It will be more than worth your time! Thank you again Mo, aka Mo Money, for helping us with The Biscuit!!!!!

Seth and I have worked together on quite a few transactions. I love working with him! He is…read moreprofessional, smart and is able to sift through my craziness when I am in the middle of making a decision. Thanks Seth!