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    Sterling Integrated Realty Services

    5.0 (1 review)
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    Services - Sterling Integrated Realty Services

    Buyer's agent

    Listing agent

    Property management

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    10 months ago

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    7rent.com

    7rent.com

    (5 reviews)

    Victorian Village

    We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

    The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

    The Twenty Seven Group - What a treat! Glad we pay dues!

    The Twenty Seven Group

    (12 reviews)

    To say that the statements above are half-truths would be an understatement. Aside from the fact…read morethat I am often busy and occasionally have to reschedule appointments, those are essentially a concocted collection of twisted and distorted falsehoods. Moreover, I possess records of the aforementioned work orders and emails, all authenticated and time-stamped by Google's servers. In addition, the majority of the work orders and requests in question did not even require my presence. Furthermore, many of these requests were submitted a long time ago, a fact that can be readily proven and demonstrated. In the preceding 12 months or so, only in one single occasion, I was contacted via phone by the management firm. That phone call took place due to the fact that management firm had a question regarding an unknown vehicle parked near my unit. The allegation regarding the door jamb is particularly ludicrous. The vendor contacted me only once and never responded to my subsequent emails. Moreover, the vendor (Able Roofing) eventually only contacted me once I posted a review of my experience with them on Yelp (by the way, that review is up on Yelp; anyone can verify it) -- previously, they simply did not respond my emails. Therefore, the management firm ('The Twenty Seven Group') did absolutely nothing to do address the situation. Subsequently the vendor stated that he went to the property and, while speaking with me by phone, indicated that my presence was not necessary. He further stated that he would have his team properly repair the door jamb; however, that the vendor never contacted me again. By the way, my recollection of events are also backed by the fact all my phone calls are recorded.

    This company's platform was used to create HOA account entries labeled 'Initial Balance' totaling…read more$6,481.73 on an account that showed $0.00 balance for over one year (five years total) of documented access. The entries appeared within hours of a pre-suit demand letter. The complete account history shows only four entries spanning two days. They are attempting to collect debt from 2007 and for time periods I didn't even own the home, which may surprise some to know that is in fact illegal. They also tampered with their own record books to inflate the total - which was $0.00 to justify harassment. They are a terrible company, but what do you really expect from people who spend their days telling other adults what they can and cannot do on their property.

    Sterling Integrated Realty Services - propertymgmt - Updated August 2026

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