Twenty months later, the battery they put in my Pixel 6A is still doing fine. I was having trouble…read moreplugging in the charging cable, so I brought it back. They cleaned the dirt and pocket lint out of the USB-C port (they have a microscope, so they got all of it), and didn't even charge me. Definitely my go-to place for phone repair.

My new spot for any device repairs. They previously did my daughter's IPad and they just recently…read morerepaired her phone. The people here are very friendly and knowledgeable. They explain in depth what issue is, how to avoid that issue from happening again and give great tips. Sell accessories and unlocked phones as well. They have couches to sit and wait inside as well. If you need a great quote on a repair make sure to stop by Tech Loop in downtown Menlo Park

It took almost 18 months and several service trips to discover that the original team had made…read moreseveral errors with the wiring install before the walls were closed up. I was really angry because the service teams didn't believe me at first...until one team tried switching the wiring install an illogical way (from an install perspective) and it worked. Then I happened to find pictures taken before the walls were closed to confirm the original error. Once I had visual proof, they acknowledged the error, made the repairs and gave me a small but acceptable credit. In the end, it was the third team who were the heroes.

Recently been getting emails about me having a Best Buy credit card!!?!…read more This is so frustrating...I not only told this employee, Michelle, that I DID NOT WANT ANY SORT OF CREDIT CARD OR DEBIT, and she reassured me that this wasn't either. Now I have an additional credit card that I did not agree to getting with Best Buy. Unbelievable.

I had a wonderful experience at Target Redwood City. The employee Xander at the checkout was very…read morehelpful when I was struggling to figure out the pin pad. Carter

Xander at checkout and Oscar from the guest service counter today provided impeccable customer…read moreservice today. I wish more of the target employees would be as kind and helpful as these young gentleman.

John (Owner) reached out to me and explained in detail about the issue they have been facing since…read morethe fire damage. The shop is in a very bad shape. I got my speakers back and he also returned the $150 initial diagnosis fee. Thanks John for running this business with high morals and integrity. I hope the store gets back in shape soon.

Since Yelp does ot allow users to "hate" reviews, I will respond to some of the idiotic reviews…read morehere. Yes there is a charge to look at any pice f equipment. This requires a lot of work, and this is ot a non-profit shop. I brought in several old Mcintosh vintage pieces. They needed a lot of work. One ended up costing a lot more to repair than what was estimated. They stuck to the estimate and asked if I would not mind at least paying for the additional parts needed. They basically lost money restoring an MP1-4 (look it up it is rare). they did it as a labor of love. They told me few were made and only a couple had ever come through the shop. They restored a pre-amp, tuner and power amp as well as the MP1. John explained what could and should not be done to bring these back to pristine condition. This is an honest good shop with techs who love working on vintage gear. I have to check if they are back up and running after the fire. I hope so!

Dario's been a great help with my laptop woes! Twice now, I came in asking for assistance after my…read moreown (amateur) attempts at troubleshooting have failed me. Between those two visits, Dario has replaced the laptop's faulty hardware and made fresh installs/reinstalls of the OS and drivers, all while keeping my files safe and backed up each time. His knowledge in gaming laptops makes the service valuable to me, as someone who primarily uses them and is well aware of its caveats for gaming. The way that the service was all seamless like it was nothing is a testament to both the skills and professionalism Dario exhibits. He's also been accommodating with the payments and pickup times, providing solid communication throughout, even offering support over text in case I need help again and the troubleshooting can be done at home with no extra cost. Overall been a solid experience, and I'm glad to have someone nearby that I can count on for these services!

I recently found this business on Yelp, and I'm very happy with my choice. My computer got a virus,…read moreand I had extremely important information on it -- all my business files and financial documents. I was very afraid to bring it to someone I didn't know. But from the first minutes of meeting Dario, I felt safe and confident that I could trust him. After a quick assessment, he provided a detailed explanation of the issues with my computer. The next day, everything was fixed at a very reasonable price. I called him several times afterward to verify some information, and Dario answered right away each time. I am very satisfied with the service and highly recommend him.

I needed to replace my laptop battery, but I couldn't get the screws on my back panel out. I even…read morestripped one of my screws due to me being dumb. Took it over to the store and Kendrick and Pedro worked their magic. They were able to help remove that back panel for me in just twenty minutes. Kendrick also hooked me up with a replacement set of screws as well without me asking. Overall thank you for the quick and efficient work!

We visited Central Computers in San Mateo twice lately and been helped with a very…read moreknowledgeable,patient and helpful team member by the name Sterling. Him and the rest of a personel are very nice as well. We like their services and will definitely come back for all our computers needs. Will of course recommend them to our friends and family!

I requested a quote to install three TVs and provided a clear, written scope room by room, with…read morephotos. All communication was in writing only. There was no phone call and no additional scope discussed beyond what was explicitly outlined. The scope also specified the exact equipment to be used: two manufacturer-included mounts and one standard off-the-shelf mount already owned and being used in another room. No custom mounting or fabrication was requested. To be clear, all major electrical work had already been completed by a licensed electrician prior to this visit, including an in-wall media box and power where applicable. The written scope did not include infrastructure planning, signal design, or custom fabrication. The work requested was limited to: Mounting three TVs In-wall cable concealment on two TVs using existing wall paths/media boxes One new in-wall outlet (clearly called out and requested to be included in the quote) No drywall repair, no structural work, no permitting Despite this clearly defined written scope, the estimate was later characterized as covering "custom mounting," "infrastructure planning," and other items that were not part of the work requested and were never discussed. The quote came in at roughly 10× higher than multiple other licensed and insured installers for the same scope. The public response provided appeared to be boilerplate and did not address the specific written scope. It even referenced "[X] years of experience" without a number filled in, which suggested the response was copied without reviewing the details of this project. Before deciding, I verified licensing through the California Contractors State License Board (CSLB) using the business name listed on their website. The CSLB records show the associated contractor licenses as expired, with a status stating the license is "expired and not able to contract at this time." Screenshots are included. For additional context, California limits unlicensed or handyman work to projects of $1,000 or less. Being quoted $5,000 for this scope made the pricing and justification even more difficult to reconcile. Experience and tools matter, but pricing and representations should align with the actual written scope of work and current licensing status. Attention to details matter as well, not clearly understanding the SOW, rushing quotes, and replies. Replying without understanding the issues. I will not being doing business with Basil as trust is important. I recommend getting multiple quotes, keeping scope in writing, and independently verifying license status before proceeding.

Basil and his son Jay came and installed my 75 inch TV. They were prompt, kind... Clean and…read moreproficient. I couldn't have asked for better service, it was exactly as I expected... No wires no muss ,no fuss. I highly recommend this family owned company.

Wow. I called to get something printed Memorial Day. The manager took a look at the job and said he…read morecould. What customer service!!! Phew saved me.

It was a printer emergency. The printer had run out of ink and I needed to print over a hundred…read morepages. My first thought was Office Depot because they have a huge selection of ink at a reasonable price. It was chance that there was only one two pack combo left of the ink I needed and the girl behind the register said they weren't getting anymore in until March. Fifteen minutes and $60 later, I was back on the road to completing my print job. Thanks for saving the day!!

Felipe helped me fix a stuck disc tray on an original Xbox system. I waited a few weeks to write…read morethe review to ensure that it's still working and the fix was reliable. He quoted me a great price, charged me even lower, and returned the console in a day! Would recommend!

TV backlight went out. Contacted a few places and Felipe was definitely the best deal. He provided…read moredoor to door service too, which was convenient. He also sent me regular status updates with photos of the progress. Really appreciate the professionalism and service. Thanks!

I left my very expensive Yamaha receiver with Ruben in Februar. It is now May and he still hasn't…read morefixed it. He won't even answer the phone or reply to my text messages. Do not have your electronic devices serviced by Ruben. He will not repair your device and may actually hope you forget about it. He always has an excuse why he is unable to complete the job. Now he is claiming to have a medical condition that requires him to close for on month!! I am going to call the police on Monday!