Electronics and hobby stores are becoming more and more rare. It's unfair to compare with the days…read moreof Radio Shack, Circuit City or even Fry's because they just don't exist, and their demise has been for reasons most shoppers can figure out - especially whose who review places like Jameco and then say "I'll just go to Amazon next time." One less sale to a brick and mortar store. One less interaction with a human who can answer a question IRL and IRT. One missed opportunity to see and touch product for yourself. Sure you might get a sour reply. Or an agent who doesn't know a picofarad from a PC board. You might also get damaged deliveries from Amazon. Sure the return process is relatively painless, but the time spent is less productive than hammering out whatever issue it is with the store. I bought two Arduino kits from Amazon. One was damaged and couldn't be used so I searched for replacements and looked at Jameco. Their site yielded pages of replacements and alternatives. Between the selection and the descriptions, I was able to what I was looking for a a few things I didn't know I needed. Kind of like browsing at Fry's. Yes, they have minimum quantity purchases for many items. Yes, your browsing is going to be mostly online. When I went to pick up my items, the display area was basically the lobby. The person at the desk could answer some questions and "a guy in the back" could provide more detail. This is what it takes to maintain a physical retail presence for many specialty shops these days. I learned of Anchor from someone else, and I'll visit that store one day. But it's twice as far from me as Jameco, and Jameco delivered what I needed.

Purchased power supply. If failed in 2 weeks. They will not refund. I have to purchase a second…read moreone and hope it works. Damn useless. This was response from them. Hi Ben, We cannot do refund on power supply it only goes for repair. Thanks Rohani Singh Customer Service Rep 650.802.1541 / 800.831.4242 rsingh@jameco.com

I needed to replace my laptop battery, but I couldn't get the screws on my back panel out. I even…read morestripped one of my screws due to me being dumb. Took it over to the store and Kendrick and Pedro worked their magic. They were able to help remove that back panel for me in just twenty minutes. Kendrick also hooked me up with a replacement set of screws as well without me asking. Overall thank you for the quick and efficient work!

We visited Central Computers in San Mateo twice lately and been helped with a very…read moreknowledgeable,patient and helpful team member by the name Sterling. Him and the rest of a personel are very nice as well. We like their services and will definitely come back for all our computers needs. Will of course recommend them to our friends and family!

Scott is friendly and does outstanding repair work. I like working with honest folks and for sure…read moreScott is just that. He has fixed computer issues for me in the past. My iMac suddenly died and we both felt the issue could be a failed HD. Scott picked my computer up and as things turned out the HD had not failed ... it was corrupted. Scott could well have told me it had failed and charged me a lot more money that the reasonable price he charged for fixing the corruption issue. He constantly kept me informed of the repair progress and I had my iMac back in a couple of days. OUTSTANDING SERVICE! Thanks Scott! I highly recommend you contact him if your computer acts up.

I used these guys twice so far. A really decent honest proprietor. I had blue screen of death on…read moremy Lenovo. He managed to resuscitate without reformatting my drive. I would definitely recommend.

John (Owner) reached out to me and explained in detail about the issue they have been facing since…read morethe fire damage. The shop is in a very bad shape. I got my speakers back and he also returned the $150 initial diagnosis fee. Thanks John for running this business with high morals and integrity. I hope the store gets back in shape soon.

Since Yelp does ot allow users to "hate" reviews, I will respond to some of the idiotic reviews…read morehere. Yes there is a charge to look at any pice f equipment. This requires a lot of work, and this is ot a non-profit shop. I brought in several old Mcintosh vintage pieces. They needed a lot of work. One ended up costing a lot more to repair than what was estimated. They stuck to the estimate and asked if I would not mind at least paying for the additional parts needed. They basically lost money restoring an MP1-4 (look it up it is rare). they did it as a labor of love. They told me few were made and only a couple had ever come through the shop. They restored a pre-amp, tuner and power amp as well as the MP1. John explained what could and should not be done to bring these back to pristine condition. This is an honest good shop with techs who love working on vintage gear. I have to check if they are back up and running after the fire. I hope so!

Wow. I called to get something printed Memorial Day. The manager took a look at the job and said he…read morecould. What customer service!!! Phew saved me.

It was a printer emergency. The printer had run out of ink and I needed to print over a hundred…read morepages. My first thought was Office Depot because they have a huge selection of ink at a reasonable price. It was chance that there was only one two pack combo left of the ink I needed and the girl behind the register said they weren't getting anymore in until March. Fifteen minutes and $60 later, I was back on the road to completing my print job. Thanks for saving the day!!

Have bought all of my tv's from video only. Multiple locations. As usual. Went in told them what I…read morewanted. No upselling. Just what I wanted. 65" Samsung, sound bar and wall mount. Out the door in 20 min. Happy camper.

Gabe was a terrific help. I was looking to upgrade my plasma TV. I called Video Only and talked to…read moreGabe. He knew the status of the market and gave me a great price. My timing was such that I didn't need it for another month, so I paid a visit to see what I was buying. Gabe was there and showed me around, and he was pleasant, friendly and knowledgeable. He also referred me to a guy who could deliver and install the TV, which worked out quite well. I love my new TV and am very glad I called Video Only!

I had a wonderful experience at Target Redwood City. The employee Xander at the checkout was very…read morehelpful when I was struggling to figure out the pin pad. Carter

Xander at checkout and Oscar from the guest service counter today provided impeccable customer…read moreservice today. I wish more of the target employees would be as kind and helpful as these young gentleman.

Hold up! The fact they still sell hot popcorn AND ICEE at the same location is wild. This was a…read morenice surprise. The nostalgia of the good ole days. So yesss I had to grab some. The kid of popcorn was only $1.50...winning. They have everything at this location, including a whole grocery and makeup area too.

Lower your expectations of customer service and you will be fine. I would prefer online shopping…read more(not target) to this location anytime.