Excellent Guitar Store! Anthony was exceptional and he went beyond the call of duty to oblige my…read moreevery request. He helped me in purchasing THE guitar I had shopped for a long time! Thunder Riad gets an A+; no worries here!

We went into this place looking for a guitar to learn on. The tall gentleman made us feel…read morecomfortable and sold us the best guitar possible. He let us know about the possibilities of it and the price point was right. Not pushy at all very knowledgeable and worth it!

Aaron has been working on my guitars for a year and a half!…read more From the first time we met, he was warm, professional and knowledgeable, I am a Professional Performing Musician. I used to have my work done at Mike Lulls Guitar Works. When Mike passed, I was desperately looking for a Luthier. When Aaron told me that apprenticed under Mike, I was overjoyed!!! When I initially took my first guitars to Aaron, it was to do some minor "Tweaks". After seeing AND feeling the quality of his work, I ended up taking all of my "Immediate Rotation" of guitars for him to work on!! In closing, Aaron was ALWAYS fair and accommodating. I am still taking my instruments to him! Simply put..... A GREAT LUTHIER!!! Thanks Aaron all of your hard work!!! Craig Coleman

awesome service with no wait and great value $$$ ,,,and a fun time hanging out while he works!read more

Have taken my kid's instruments here at least 4 times. They are honest, friendly, fast,…read moreknowledgeable, and just all-around good people.

I recently found one of my old brass instruments, the trumpet in storage and recognized the valves…read morewere stuck after a decade of sitting, never been professionally cleaned ever, just needed a good service and Seattle Sound Repair came through. 1. I called ahead to ask if I can bring in my trumpet for an estimate for services. 2. I got there, got an estimate for services. I was also informed that I would be notified if the cost would be greater. 3. I did get a phone call that the trumpet for the most part was done but there were other issues (which I knew existed when I first had it over two decades ago) which could be resolved but it'd cost extra. I agreed to it. I figured if I'm going to get it serviced, I should just pay to get it serviced in full and the right way. The communications were timely and transparent. Looking around the place reminds you of a music store Mr. Rogers would have visited. I'm happy there is a brick-and-mortar shop that still performs this craft of repairing instruments. Also, out of all the years I've played this old Yamaha trumpet, it never played so great as it does now. It pays to have a professional service. Of note, best time to go here is in the morning if you drive because there's a good chance you'll find free 2 hour parking.

As mentioned above, emails and phone calls aren't getting responses, and the only reviews here are…read morefrom 2013 or earlier, so it seems like the business may not be running anymore. Sad for me, since I live so close.

A happy customer for life!!!…read more Eli was beyond amazing. He took the time to examine my Alto Sax that caused me 4 trips and almost $250.00 at Oberloh Woodwind and Brass Works and the Sax was still not functioning as before. I was treated in a very professional manner. Eli looked at the Sax and advise me that the cork needs replacement soon and he un-did some of the tightening done by the folks at Oberloh. RESULTS? A happy sax player and I practice more and more because it's been a joy to play the instrument I love. Thank you very much, Eli! See you next time!

As far as I'm concerned, SIR is the ONLY backline vendor in the greater Seattle area. Dave has…read morefielded countless unreasonable requests from me over the years & has NEVER let me down. Truly a top notch / pro vendor with one helluva Manager in Dave D. Thank you SIR & Dave for all you do to keep us Rockin' in the North Left!

I was in a pinch. I was looking to rent a bass amp for a show, and my original place fell through…read moredue to their rehearsal studios losing two bass amps that week. So I looked around, and a friend of mine told me about SIR. I didn't know there was one in Seattle, as I was only familiar with their large Hollywood, CA location. I took a look on their website and saw what they had available. I really only needed a combo amp since the venue was small. So I called them, and the staff there was very friendly. I asked about a bass combo, which is something they don't get a lot of calls for...so all they had was an Ampeg BA-500, which is a pretty solid combo and would work for what I needed. It was a bit tough to find the place, as it is only a block East of Stone Way. I got there and talked to Dave and Andre, who found out that two hours after I called THAT amp went out too. So they took care of me and gave me a deal on a GK 800RB head and a 4x10 classic Ampeg cabinet. A bit more than what I had anticipated on hauling, but good thing my girlfriend has a good sized back seat in her car. The gear got me through, and the process was quick and painless. The show went off great...and my bass sounded amazing. The lack of selection of combos was what was teetering between a 4 and a 5, but their service pushed them over the top. They were friendly and they knew what they were doing. If you need a quick rental, I highly recommend SIR.

He is the best at what he does, nothing is ever left until it is the best he can do! He works with…read moreall his clients to make sure they are happy! I know because I get to see him in person all the time. And his perfectionism is true gift when it comes to making an instrument work well for its owner. He knows how much it means to his customers to be taken care of their baby! The vehicles to your dreams.

Where to start? Robert has done 3 jobs for me in the past year. First, he setup an Epiphone 339…read morethat looked great but didn't sound so hot. After his setup it sings and is now my favorite guitar. Next, I gave him a VOX Guardsman amp that had some static issues. He checked and cleaned every connection. When I got it back it sounded clean and loud. Next, he did a repair/restoration of an old LP that I did not take a care of. He straightened the neck, installed new frets, gold hardware and tuners, adjusted the nut and polished the whole thing. Robert returned it to factory condition. The neck is straight and the action is sublime. The quality of Robert's work is very high and he is equally gifted with instruments and amps which is rare. Additionaly, Robert is really easy to work with, a great communicator and his rates are super reasonable. I am very glad I found him and will be bringing him more work. I've had some good repairs before but Robert and Smithway are the best I have experienced.

Greatest guitar store in the state! They have an inventory that will blow your mind! Bring your…read morecredit card! It's all worth it!

Excellent service; quality instruments. It was a great experience from start to finish! Bought a…read morebeautiful Taylor there and will be back for a set up. I'll be rockin' the shirt on the regular as I wander around famous Grunge history locations around Seattle. Thank you, Emerald City! I'll be back!

One of the best acoustic ships in the world! Nice and knowledgeable. The selection is stellar. I…read morebought my National Delphi, there, and I'll always stop by when I'm Seattle.

Have been here twice excellent guitar recommendations. Sat patiently with my in laws as the chose…read morenew instruments and the follow up on a repair on the FIL was incredible. I will purchase my next instruments from here for sure. Grateful the kind folks here treated us with care and support.