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Epiphany Dermatology

3.9 (20 reviews)
Open 8:00 am - 2:00 pm

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10 months ago

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6 years ago

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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Review Highlights - Epiphany Dermatology

The office is so nice, bright and cheerful and Dr Earnest was fantastic.

Mentioned in 6 reviews

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Star Dermatology

Star Dermatology

3.7(3 reviews)
5.7 mi

After approximately one year as a patient at this facility, I am deeply disappointed by the level…read moreof care and professionalism I have experienced. My concerns began during my very first visit, when I was incorrectly charged $85 despite having already met my deductible. Resolving this billing error took months of follow-up on my part before a refund was issued. I extended grace and continued returning as a patient. Most recently, I came in for a routine refill for a chronic skin condition with only $10 remaining on my deductible. I was not informed upfront that I would be charged $95 for what amounted to a visit lasting under 10 minutes with two questions asked. When I expressed at the front desk that I was unable to pay the full amount at that time, I was told my prescription would be withheld -- despite the fact that the practice would still be billing and receiving payment from my insurance. What troubled me most was not the financial issue itself, but the manner in which it was handled. The staff member, Stephany, was dismissive and condescending, both in person and during a follow-up call I made the same day. There was no attempt to offer a solution or treat me with the courtesy I had consistently extended to this office. I understand that healthcare is a business, but patient care and basic professional courtesy should not be sacrificed for it. I will not be returning and would caution others to carefully review billing practices before establishing care here.

Dr. Okolocha is knowledgeable. I've been to over 5 dermatologists for the past 13 years that had…read moreassigned general medication without identifying the root cause of my outbreaks. Dr. Okolocha listened, asked questions, and was able to solve my problems within two weeks. Deserves recognition. Hazel in the front office is extremely kind and always a pleasure as well.

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Carolyn B Lyde, MD

Carolyn B Lyde, MD

3.8(8 reviews)
4.5 mi

I complained on 7/11/23 that I arrived at 9:15 to complete check in For my 9:30 appointment. I was…read moretaken to an exam room. By 10:30, I was tired of waiting and I left None too happy. A person from the dermatology called me back and rescheduled me with Dr. Yee. All went well. Who knows what really happened with Dr. Lyde? I think I was forgotten but at least they got me rescheduledin a timely manner. Dr. Yee was thorough and quick.

Lyde Carolyn (dermatologist) in Lewisville compassionless & UNPROFESSIONAL. I normally do not…read morewrite reviews online; however, due to my previous skin cancer, I want other patients to know her lack of empathy & to warn others. I went in today for a annual body screen, prescription renewal, and a concerned spot on my lip. She reviewed the spot, and gave her suggestion on treatment. When I asked about the "permanent scaring" on freezing a spot on my lip line, her response was "I've already told you 2 times," looked at her nurse and told her nurse to "explain" and walked out of the room onto the next patient (dismissing me)!! I've never been treated like that before, so I was pretty much in shock. If you are looking for a Dr that's going to spend time on your concerns, takes the time to read your history of current medicines (her office prescribed), and your previous cancer history (that was done at her practice) this IS NOT THE DR FOR YOU. I have seen Dr. Newton for over 20 years, and he's no longer in her practice. I went to her today (because my records are still there). I've seen her one other time, and was not impressed then as well. On a positive note: There also must have been a complete change at the practice recently, and I had no problem with this (amazing and kind staff, nurses and front desk).

Epiphany Dermatology - dermatology - Updated May 2026

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