Will not recommend this medical practice to anyone given that they take health issues as a joke. Avoid this practice to save you from misdiagnoses. Had a really bad experience with this clinic. My first visit was virtual and the medication prescribed did not work. Was asked to provide pictures prior to the visit which were not even reviewed by anyone based on the questions that were asked. So I scheduled an in person visit with the nurse practitioner as a follow up. There was no attempt for a thorough diagnosis. Generic triggers like weather and stress were given as findings. I sought a second opinion and the doctor performed required tests and laid out treatment options. That is what we expect from any medical practitioner. The two visits were a total waste of time and money with incorrect diagnosis. read more

Las Colinas Dermatology - Dermatologists Near Me - Irving, Texas

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Dr. Black is INCREDIBLE!!! She is very experienced and knowledgeable. I never feel rushed or embarrassed to ask her questions. She gives me that confidence. Whatever we discuss, she explains thoroughly and will even draw pictures or write down information so that I have a better understanding. I also appreciate that they have prices for me on whatever I'm planning on doing so that way I'm not surprised. Plus, she's from Louisiana so you know she's cool. The staff is nice. The nurses get back with you soon if you have any questions and are helpful and kind. The office is clean. They do sell products there, like SkinCeuticals and EltaMD. A display in the waiting room even has testers. My only warning would be that it could be tough to get in for an appointment, especially with Dr. Black. I think this is a sign of how popular and in demand she is. The staff tries to accommodate as best as possible and will even call if there are cancellations (if requested). I'm very pleased with my experiences here and look forward to being a lifelong patient. read more

I've been going to DrBlack for many years now and wouldn't think of going anywhere else. I see her for both medical and cosmetic reasons. She never recommends things I don't need. Her office keeps up with latest techniques and are well trained. read more

Few issues that I've had with this location: 1. Poor customer service (time) - they made me wait at least 45 - 1 hour inside the room. I came in 15 mins early and did not see any other patients other than me and maybe another guy. Granted, I came in around 1:30 pm so it was probably their lunch time, but regardless, they should've been more prompt and respectful with my time. 2. Poor customer service (in general) - the front desk ladies are just plain rude and unapproachable. Also, following up with your prescription is a freaking joke. 3. Full Body Inspection/ Assessment - unless you have tons of money to do multiple check ups with the dermatologist, then I would say skip this location as they don't do a thorough job of full body inspection. Might as well go to your regular PCP. read more

I have been seeing Dr Black for at least 25 years and highly recommend her. She has taken care of me and my skin care needs with patience and compassion. Thanks Dr Black Her staff is amazing as well read more

Dr Grimahaw is awesome-speedy courteous and knowledgeable. We go in to see her every 6 months and we are confident in her expertise.

Dr. Black is absolutely amazing! - knowledgeable, highly skilled, personable, professional and compassionate. I would strongly recommend her and will continue to avail of her services as needed. She never seems to be in a hurry and will answer all questions and concerns even if the questions are repetitive LOL The staff is also very professional. If they are running late due to unforeseen reasons, they do apologize and try to be as helpful as possible. Thank you team Dr. Black read more

Nice office, conveniently located, friendly reception and short wait time, even as a new patient. I saw Dr. Allison and liked her bedside manner. I went for botox and a full body scan. I felt like she really listened to me and they take 'before' pictures for botox and do monthly touch ups to make sure they've put enough in the right places. They have specials periodically so it's worth signing up for email alerts. One thing I like is that I asked about a lot of extra things - fillers, antibiotics for acne - and the Dr gave me a topical and advised against other treatments. I think that's important in a cosmetic setting because they sometimes push the products and treatments but I felt it was the opposite in this place. Very professional dermatology practice and I'm very happy with the results. read more

This office is always running on time and we never have to wait. My daughter loves the lady she sees. We have no complaints!

I am looking for another dermatologist who can actually fix this keloid scar I have. I went & got two shots in 6 months period where as I got once in 14 months. I am paying this out of my pocket & somehow how the shot she was giving me wasn't working or just not enough. Also I am not a big fan of doctor who tells me "it's stress". I understand some condition could related to stress but not 100%. Just like some doctor tells me "u r Asian & that is the reason u loose ur hair a lot". I would look like a poop if my stress & my nationality is taking over my body & no cure. As a customer & a patient, I want to know why & how to fix it instead of stress or "Asian" is an issue. Guess this Dr. Isn't mine to keep... Just keep looking or just drive to austin & see Dr. Zoltan read more

Dr. Black and staff are wonderful! I came here for laser hair removal and a skin check up. They answered all my questions and made me feel really comfortable. Everyone was really friendly and I ended up with great results. When it's time for Botox, I'm headed here! read more

Dr. Black is so fantastic! I've been going to her for almost 13 years. I trust her with everything- she also has a great eye for the "fun" procedures. (botox, distort, fillers etc) She's wonderful, highly recommend. read more

My dermatologist in Grapevine gave a 30 days treatment for my skin. I tried it for 30 days with no change at all. This afternoon at 2:30 I went to Las Colinas Dermatology and saw Brooks Smart who prescribed a different application to my skin. I applied it at 3:30 PM and now is 8:30 PM and I already see and 80% improvement. How can I not give that a 5 stars rating. read more

Horrible and rude staff. Don't waste your time. Doctors offices have a rod up their ass these days. They are short staffed and inconsiderate. read more

Las Colinas Dermatology is an amazing practice - not only are they able to schedule appointments within a day or so of calling, they see patients on time! I've never waited more than about 5 minutes for my appointments. I appreciate that they always start with samples before writing a prescription, it helps reduce total cost. They're also incredibly responsive. When they prescribed something that gave an odd reaction, I called the office and within minutes was speaking with the doctor, who changed the medication on the spot. If you need a dermatologist for anything, I highly recommend them! read more

I absolutely loved the dermatologist! She did a great job and was very personable. However...checking out was not so great. Here's how it went: Receptionist: "That will be 200 today." Me: "I don't t have a copay. Once you submit it to the insurance I'll be happy to pay what I owe." Receptionist: "Oh, we called the insurance. You owe 200." Me: "Um. I've already met my deductible and I don't believe I owe 200. Please submit it and I'll pay what insurance says I owe." Receptionist: (Who is not at all pleasant now) "Well, I'll have to let the office manager know about this!" Me: (thinking that I'm not really scared about being sent to the office manager) "I will pay what I owe. Please submit the claim." Today, I got my statement from the insurance company. What do I owe? Hmmmm. Looks like $40.21. Not happy with their front desk practices at all! read more

I have been going to Dr Black for 15 years and she is the BEST!! She is kind, listens to my concerns, and never seems to be in a hurry!! Very knowledgeable and stays current with latest medical advances. I trust her 100 percent with my dermatology needs! Highly recommend!! read more

Dr. Allison Black is the best! She is very knowledgeable and a great listener. I never feel like I am being rushed. She answers all my questions. She cares about her patients and goes above and beyond! I'm really grateful I found her! read more

One of the worst doctor experiences i've had in years! First off getting an appointment was a real hassle. Not many times and they dont really work with you, the customer. Office hours are very limited as well. Then, when calling back I got an attitude from one of the employees when I didnt know every answer about my insurance. Here's my insurance policy number you tell me. Sorry, I will not do your job too. Also, as a new customer they will pester you to fill out some long bio online. what happened to doctors collecting information about their customers and not forcing them to submit it on their own. Again, I do my job now you do yours. Also dont bother trying to speak with them during lunch hours because the entire office shuts down. I get it that they need to eat too, but wouldnt it make sense to leave one person to take calls while the rest are eating. That would be the logical thing so of course they dont. Lastly, I regretedly made a follow up appointment which I called to cancel. It was for a monday morning before work. Of course they leave early on friday (when i called) so it goes to voicemail. Today they call at 7:15am to notify me they are closed due to weather since I had the 8:00am appt. If they didnt close at lunchtime Friday they would have known I canceled anyways. PS i made it to work today even though there was ice but they use it as an excuse to close. I guess their time which we pay heavily for is more important than ours. Long story short the overall experience was very poor and I will not be going back! read more

Dr. Black is a very good Dr. She takes time with you; listens: and explains her treatment plan succincly and in easy to understand terms. Her medical staff are fast, efficient, and knowledgable. While efficient and fairly quick I wouldn't say the front office is overly friendly. My biggest suggestion is to add a water dispenser or drink center in the waiting room. That would be really helpful. read more

Dr.Blacks office is great! I have never had a problem getting an appointment that I need not to mention all the staff I have encountered are wonderful. I recently moved farther from their office but am willing to drive over 45 minutes because of my past experiences with them! Since I have been going to Dr. Black I have seen her as well as the NP Brooke Smart. I have been very satisfied with both of their professionalism as well as their knowledge in the area. I would be happy to see either one of them again or to recommend them to someone I know! read more

I was 15 minutes late to my first appointment and they told me not only will we not see you today, we will not take you as a patient ever because you "no showed" your appointment. I did show up to my appointment. I'm just a new mom who had to bring her baby and find a new office and it all took longer than I thought it would. I'm looking for a more accommodating office. I think this is ridiculous. read more

Ok so I was scheduled for Botox with Brook, the PA. I've never had anyone other than a doctor do my injections. So, I was a little hesitant. However, the refreshments in the tiny (but cozy) waiting room put me somewhat at ease. But, my ease was short-lived after being whisked out of the waiting room by a tech that apparently hated her job. She was smug, angry, and lacking in customer service skills. As she took pictures she barked out orders like I was at the DMV - "turn right", "left". There was no attempt at chit chat (oh and yes, I tried) not even a smile or a sliver of a smile. After the "photo session" she led me to the exam room where she slapped gobs of numbing cream all over my face (and this was after I told her that I might not even be getting filler). In all my previous experiences with Botox/filler, I have never had anyone numb me before the consultation. Usually the doctor meets with you, figures out what you need and then the nurse comes in and gently numbs only those areas of your face that you are having treated. But not here- they just numb up the whole face- and they certainly don't skimp on the cream. When I say it was globbed on my face, it was about 6 layers thick with mounds of cream dotting my face like a landscape of mountains. Needless to say, my entire face was numb for the rest of the day. But it took about one large roll of paper towels to scrape this stuff off my face. Anyway- as I sat there with the numbing cream seeping into my pores and slithering off my face another nurse (more pleasant than the previous one) walked in to inform me that they would be moving me soon to another exam room. Okay , fine- I didn't really care where I waited, but my patience was starting to run thin. As I watched my valuable time tick away all I could think about was the work that I was missing while I sat there and waited on a PA that obviously didn't respect my time. I had been waiting for nearly an hour when I finally just got up and preceded to leave. As I walked out of the exam room and right into a hallway filled with nurses and technicians, I kindly informed them that I was leaving. They all snickered and stared but none even apologized for the wait nor even attempted to make excuses for the PAs tardiness. Not that it would have mattered anyway. Needless to say, I didn't get Botox that day. read more

Dr. Black is so awesome. She is skin care god! With literally only looking at my face she new the problem immediately! And clear up with the meds. She is so nice and understanding. She gives great patient care and very informative about questions! I would so recommend her to all patients in need of a skin doctor. She is totally and completely awesome! read more

Office staff very unfriendly. Glass window closed and no on in the office acknowledges when you walk in or even sign in. Receptionist did not smile one time she talked to me or anyone else who came in. She seemed very put off when another patient tried to ask a question and tried to dismiss her several times without answering the question. Long wait time. Took me 40 minutes to even see anyone. My time is valuable and I am sure the drs office would not be happy if I kept them 40 minutes. read more

Just wanted to give a BIG shout out to Dr. Alison Black, MD and Brooke Smart, FNP-C at Las Colinas Dermatology. We are currently working with a stubborn case of adult rosacea and Brooke has been nothing short of wonderful in treating my case!! Not only have I received wonderful patient care, I feel like we are now family with all of the warm and fuzzies I get when I go in for an appointment!!! Thank you to Dr. Black for assessing this situation and knowing how to proceed. The office staff is always friendly and Jennifer is such a welcome smile when I'm nervous!! Love you all and I will be back!!! Valerie Lipsey read more

Brook Smart, she is definitely good. The problem is the office help. They speak to you with a very demeaning attitude, they are not overly friendly, they do not work with customer skills. They definitely give you the impression they do not like their jobs. The office manager needs to take charge and weed out these poor souls who should search for somewhere to work that they would like. read more

I first saw Brooke in May for an annual exam and a consult on my aging skin. With a clear bill of skin health, I signed on for some voluma and later Botox. Brooke is an artist, and was able to put the definition back in my face exactly where it belonged. She was also able to correct my RBF which I didn't even know could be done, with a little Botox! It's time to re-up so I'll be back soon. She was ridiculously patient with my bazillion questions and worries about possible side-effects, and she has a super calming presence and kept me busy during the procedures so I barely thought about the procedure. I did have sticker shock at first because they are pricey compared to all the specials you see out there, but honestly, I would rather pay for the expertise of someone who you know isn't going to mess up my face and cause months of embarrassment until it wears off. And there is an office full of plump, youthful baby bottom smooth faces there, so I saw plenty of their work samples to make me comfortable while I was there. Many dayspas I had been to for other services I noticed it was easy to identify who had injections. That was not the look I was going for. Brooke didn't make me look frozen or unnatural and I really appreciated her attention to detail. read more

My husband and I have been Dr. Black's patients for at least 10 years. Before we found Dr. Black, our experience with other dermatologists lead us to think we had to be proactive and tell what concerns we had. They lacked the expertise recognizing potential skin problems, etc. that we wouldn't know how to search. Not with Dr. Black and Brook. They both proactively check the full body. Each of us come with questions about concerned areas. These two professionals listen to what we say, check the areas we brought to their attention as well as check their own procedure for possible problems. They are equally using their artistic abilities when I need their help. They use a conservative approach and many of us are happy we found them. They are two peas in a pod---that's our bonus! read more

Great first appt with Brooke the NP! Had no problems getting an appointment in a timely manner. They sent me a link so I could fill out all the paperwork ahead of time. I really hate filling out paperwork in the doctor's office so I love that I could do all that online before my appointment! Staff was very friendly and on top of their jobs, virtually no wait time! Thanks! read more

Quick, easy, and my skin is already doing better the next day! Thank you