Joe was fantastic, confirmed what critters he was going to spray for, how he was going to…read moreaccomplish this, advised as to how long to keep pets inside. Was very respectful of the fact that I was working to solve a problem for a client and told me not to worry about the bill, just to check online for it later. I cannot tell you how much I appreciated his understanding! We have used Speed Exterminating throughout the years and have never been disappointed by the technicians or the results. Thanks again for all you do!

Super helpful and friendly. So nice when stressed about rodents. Both my family and myself have…read moreused them with great success in removing rodents.

Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

Needed pest services and reached out on Yelp to 3 companies. 2 auto responded but Hoban messaged me…read moreto call them. I call right away and liked what I heard so they scheduled me right away. Monday they were here and sprayed with a 90 day guarantee. Yellow jackets tried to make another nest and they Hoban came back 5 days later and sprayed for free. The initial fee was 275 to spray around entire house for every bug, , WORTH IT ! Will use them every year now.

Long time overdue for this review. The technician who came to the home started a fire and didn't…read moreacknowledge this but rather we noticed a burn mark on an art print leaning against a ceramic fireplace. The switch to turn the fireplace was tapped but he still turned it on and didn't notice the art print had caught fire. When we returned to our home, all the doors were open to vent the smoke. The next time he came to home to treat for pests he acknowledged the damage. After practically begging him for his bosses phone number he gave it. Call thos number for 2 months without a single return call. The technician informed me the he not his boss had business cards. Don't ever use these people. They will damage your home and run. I still cant believe they did this.

The worst customer service. The sent a technician out who couldn't lift a ladder and didn't…read morecomplete the job. Called for 11 days and asked to speak to manager no one called me back. Disputed charge with credit card company! How hard is it to call someone back?

This business charged me $700 to spray exterior of home (general bug repellent) and place a handful…read moreof mouse traps in easily accessible places. The tech was at my home for no more than 15 minutes. The tech also said he would come back to check the traps. He never showed up again. This was my first time receiving these services so I only now know that I was completely ripped off (their pricing is absurd compared to others). Take your business elsewhere. Lastly, when you call them you have to leave a message and they call back. Pretty painful experience of playing phone tag. I remember thinking how odd it was they don't have employees ready to answer customer calls. The writing was on the wall. Take your business elsewhere.

They know what they're doing. They helped me get a raccoon out and sealed up the soffit too.read more

Brad was amazing. He was quick and efficient, and he also explained the type of species we had, the…read moreBald-Faced Hornet. $250 to kill the nest.

Super nice customer service and a job well done. We had the entire house(especially my side…read moreporch),deck, wooden fence and the vent in the loft of the garage sprayed for wasps and I've been anxious free since. The exterminator even got into the little holes of the metal railing around the deck and really covered more than I expected!

Quality customer service and a good value. I will call on them again if I have a pest problem!read more

Company used to be fantastic. However, after paying $117 quarterly for more than 10 plus years the…read moreprice went up reasonably to about $127 quarterly. Then I contacted them and asked to pre-pay annually making it easier to not write so many checks every year. Get an invoice for $400.31 which we pay blazing fast as we always do. A month later, we get ANOTHER invoice for ALMOST $900 advising this would be the balance for remainder of year. Patton did NOT perform ANY services the first half of the year. We always must call them to remind the company that we paid for their services and we always have to call & ask them to actually come out and perform the work. They came ONLY ONE time and I really thought that the $400.31 was high for the balance of the year considering they ONLY came ONE TIME. I called them and the young lady was less than pleasant stating OH! our prices went up. Up from $500 a year to $1,200 a year? more than twice as much without even discussing any of this with us. A customer for more than 15 years. This company has absolutely, inconsiderately & uncaringly decided to just rape & pillage a very long standing customer. Not by raising their prices but the way they have done it. My advice is for customers that need pest control, is to shop around for pricing to make sure they are getting a fair shake. I submit that this is ridiculous. They came only ONE time, in early June and they were here only 1/2 hour. It figures we still have bugs EVERYWHERE. Our advice & suggestion is for customers to check alternative company's pricing before approving PATTON Pest Control. Signed by VERY NOT HAPPY customer.

I'm giving 2 stars because the guy who came to our house for many years was professional and…read moredoesn't deserve what I'm about to say. I called today to discontinue our service. It is expensive and inflation has really destroyed our retirement income. We still had bugs after years of constant treatments but not near as bad as it used to be. We did have to begin to treat ourselves because they just weren't stopping the ants and I was tired of sharing my bed and bathroom with them. OK, we can do better ourselves so I called to cancel the service in a good mood. The girl on the phone was my problem. I asked to cancel and she informed me we couldn't stop the next service, there was a 30 day clause and... I saw red! So my voice raised and said "you got to be kidding me!? I don't want your service, no ORKIN truck in my drive, ok? She kept on arguing with me. What's to argue? Stop my service and though I don't agree with a 30 day policy, let the chips fall where they may. I'll deal with that when the time comes, NO MORE ORKIN at my house, got it!? This went on until I was screaming and she accused me of cursing. I did not curse, not a single word. She even said I believe you but... believe me? I don't care what you think of me, just cancel my service! That just fired me off to say. NO MORE ORKIN EVER, GOT IT? and I hung up. I went from Orkin is ok, not great but ok to don't ever curse my driveway with an Orkin truck ever in super sonic speed. They have an office problem. Steer clear unless you like having false accusations raged at you because frankly you can't afford their service anymore and it wasn't really worth what you paid for it for many years anyway. Hey we just liked the service guy, he had a family and we were happy to help keep him employed even if we could have done better.

Whatever you do if you hire these guys - follow them around closely to make sure they actually…read moretreat your house that you are paying them to treat vs parking in your driveway for 30 minutes and then driving away.

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

Unfortunately, we had a very bad experience with this company and would not recommend them. They…read moreprovided an ineffective bed bug treatment and failed to mention that follow-up treatment was required. Unprofessional service with no accountability or communication when we tried to reach out.