I was referred to Hillcrest Pest Control from someone who used them and I am very happy with their…read moreservice. I found mouse droppings throughout my house, in the basement and on both floors and was very creeped out, especially in the kitchen. I called Hillcrest and Mike came out the next day and did an inspection and set up traps and bait boxes. We scheduled an appointment for him to come and check everything two weeks later. Almost immediately there were no more droppings on my kitchen counters. In less than a week I saw a dead mouse in one of the basement traps. I was too squeamish to wait another week for him to come out to remove the dead mouse and replace the trap, so I called and Mike came out the next morning. He removed the mouse, checked and replenished the bait boxes and traps. I am EXTREMELY grateful that he was so responsive and did not try to make me wait another week. Mike is very professional and I highly recommend his services.

Their team is quick, effective and very responsive. They are able to use safe for children and…read morepets spray that is still very good at keeping spiders and other bugs our of our house. I highly recommend them.

I WOULD GIVE THIS SCAMMING COMPANY 0 STARS! On January 29,…read more2026, I paid for wildlife removal services with the understanding that the issue at my home would be handled professionally and completely. Once I received my contract I sent Daniel W Hall (the owner) of $ 312payment via cash app. He came once to my home and placed the trap onto the balcony. I told him that where he placed the trap would not be able to collect the raccoons that are terrorizing my property. He then came back and tried to create a trap that immediately fell off once he left. I then called him back to express the unsafely of all of this (please keep in mind it is sharp wire falling onto my driveway and cars with kids in the home). He continually told me he was on other jobs till one day I finally thought the raccoon was trapped by getting stuck into the roof because there was no trap to catch it. I frantically called Daniel Hall to come and collect the raccoon that was hanging from my roof. He took 3-4 hours to come and obviously the raccoon was gone! He didn't even get out of the car. He then completely stopped communicating until I had another job there for him. Since then I have never heard from him again and the problem was never resolved. I made numerous attempts to follow up, both directly and through individuals associated with the business, who repeatedly assured me that I would receive a call back. On February 9th, 2026 I began my communications with Sandy. I expressed all safety concerns about this matter and urgency on finding a resolution. Sandy stated that this was a family operated business and Daniel Hall was the only one who was able to do the jobs. Although frustrated, I sympathized and gave them more time. Sandy, later stopped responding to me also. After leaving multiple phone calls so I get get this over with I was introduced to a third person named Joclyn. She was the only one with any time of business sense. She stated that this is not right and she will contact Daniel Hall for me. She too had stated that she would handle everything for me and I would receive a full refund. She also begged me not to leave a review yet I have not heard from her since March 19, 2026. Despite these assurances, I never received any response from anyone ultimately, and the service I paid for was never completed, alongside a breached contract. I have requested a refund multiple times due to the failure to fulfill the agreed-upon work, but those requests have also gone unanswered. At this point, I am left having paid for a service that was not delivered and have to hire a new company to complete the job. I have retained documentation of payment and all communication attempts. Due to the lack of response and resolution, I have begun taking further action to recover my funds. Due to his negligence this has displaced two families from their homes. But they wouldn't care because they are too busy enjoying stolen profits. If anyone else has had a similar experience with this company please reach out, I encourage you to document everything carefully and consider your options. Situations like this should not be ignored these SCAMMERS should not be in business stealing money from the hard working.

Called Catch A Critter after my daughter heard an animal scratching and banging in her…read morechimney/fireplace. They came out went on the roof and said that there was evidence that the animal was just on the roof and assured her that there was no animal in her chimney-she continued to hear the noise until it stopped about a week later. Soon after she found an excessive amount of maggots and flies in and around her basement fireplace and there was an odd smell. She called out another company who removed a dead racoon from her chimney. Because the racoon was laying on the flue and there was no way to take it out though the fireplace, bricks needed to be removed from the chimney and it was removed from there. The cost of this service and the repair will be in excess of $2000. We called catch a critter after to tell them what occurred, they refused to accept any responsibility and should have at least refunded the money we paid to them. I would never recommend a company that will not stand by their service.

I am so happy to have chosen NEO /Chris and his crew for my severe raccoon problem. The most…read moreimportant aspect of choosing a company for this job for me was the humane treatment of the animals and timely response once we had caught something (He even came on the 4th of July) NEO was both and took time to explain and answer all my questions honestly. Our problem was severe. Chris was sensitive to not needlessly trapping other wildlife and did his best to ensure that didn't happen. I will now be calling him for any other problem we have. I highly recommend using this company!!

This is an update to my 2022 review. Many large exterminator companies with national franchises…read moreknock on our door looking for work, but I'm sticking with Heights Pest Control b/c I know I can count on them for a quick response and thorough work. We had an ant infestation problem so I reached out to the company. Al responded right away (as always). They came out the next day to take care of the issue for us. We asked them to spray around the house as well, since we've been noticing spiders and house centipedes here and there. We paid using our credit card without any problems. I can attest that the gentleman who spoke about his experience with James in one of the past reviews was likely a result of an unfortunate misunderstanding - James came to service our house and he was a very friendly & pleasant Midwestern gentleman, we would work with him again any day of the week!

I've used them for several years now and have nothing but good things to say! They always come…read morequickly and their treatments work well and last a long time! They're very kind and friendly every time they come!

Provides great, timely, responsive service. Very professional while being empathetic with customers…read morewho are experiencing anxiety about the wildlife/pest issues. Prices are great value (issues resolved efficiently and effectively)!

I had this company come out to help with my skunk problem. They came out, quoted me a price, told…read moreme what they would do, and scheduled to add the fencing to the bottom of my house. Completed the fencing but did not include one way door. Took two months for them to come back out and that was only because I disputed the charge for lack of completion. Talked to Josh who agreed on a new price. Was told other amount paid would be refunded. That never happened. Fast Forward and their skunk fencing did not prevent skunks from getting under my house and spraying. Shooty work from even shadier people.

I had Concrete Pest solutions come out to address my bed bug issue. Niles scheduled the work in a…read moretimely manner. The work was done professionally and completed in the time frame promised. I am a satisfied customer.

The house I had just purchased got rats in it. After two months, and two different exterminating…read morecompanies, my home was completely overrun & infested with rats. I was completely overwhelmed, and then I called Niles at Concrete Pest. Niles is wonderful. He was far more knowledgeable that The other two exterminators I had tried, and he started to get results quickly. He finally got rid of of all the rats, and sealed up everything for us. It has been nearly 6 months since he finished now, and there has been absolutely no activity or sign of any more rats. He made sure they were gone, then he was also able to seal up all openings & sanitize for me. I highly recommend using Niles for any pest problems you may have. He saved my home.

I highly recommend contacting Robyn Wyman at Epcon Lane Pest Control for all of your commercial and…read moreresidential pest control needs. Environmentally friendly and professional organization.

After having waited for the longest time for the company to return my call, finally texted them on…read moreYelp. Turned out that they don't do apartments. Such a disappointment and I don't recommend this company to anyone. Not servicing apartments is disappointing. Who knows what other surprises are awaiting.

This business charged me $700 to spray exterior of home (general bug repellent) and place a handful…read moreof mouse traps in easily accessible places. The tech was at my home for no more than 15 minutes. The tech also said he would come back to check the traps. He never showed up again. This was my first time receiving these services so I only now know that I was completely ripped off (their pricing is absurd compared to others). Take your business elsewhere. Lastly, when you call them you have to leave a message and they call back. Pretty painful experience of playing phone tag. I remember thinking how odd it was they don't have employees ready to answer customer calls. The writing was on the wall. Take your business elsewhere.