Love, love, love this place. I have been coming to have my hair done by the owner for twelve years…read moreand she has finally opened her own salon! Beautiful space, great product and services. Great at cuts and color and makes you feel welcome. They also have an amazing pedicure throne and Kellie does a great job. Good location, good people, good service.

We called early one Sunday afternoon to ask about getting in for a pedicure (for me) and acrylic…read morenails (for my daughter). We were told to come in at 3:30pm. We arrived and within ten minutes, my pedicure had started and my daughter was asked to pick out her colors. The pedicure was nice. No bells and whistles but I enjoyed it. My daughter's acrylics were SO WELL DONE. She showed the manicurist a picture of what she wanted and this woman nailed it. We will be back! Thank you for great service!

Okay so immediately coming in and being sat down for our 11am appointment. I asked them if they…read morecould do the design I wanted and I got told yes. It was a pink and white flower French tips on my toes. They never did the pink and they didn't know how to do the flower..another employee came and redid them for me and it still wasn't like the picture, but they still look nice. Next, I had my nails done and it was rushed. A few nails are crooked and I mentioned that before acrylic was applied and I was told it would be fixed. I then asked if they could do the design and was told yes but when it came down to my nails I was told no because they didn't have time. There's air bubbles and thick layers of "goop/glue" on my nails so they don't look very clean. If they weren't so in a rush then I don't doubt my nails would look very polished. They're still cute, that's just my only complains. They were very kind and sweet to me but my mother didn't receive the same service. Her nails were also rushed and the lady who did them cut her skin like around her cuticles and under her nails and then the gel nail polish she did was goopy and just put on. Some sides were flatter than others and some nails had see through spots of her real nail bed because the gel wasn't distributed properly. My mother had kindly said something and the lady kept telling her to "wash her hands" and that's what she did. At the end of the service my moms finger was bleeding from being cut and she asked the guy who did my nails If she could have a refund and he told her he'll have to ask the lady who did her nails. He asked the lady and she came up to my mom and started SCREAMING at her for asking for it. She ended up getting her refund but terrible customer service. I also don't know why they take appointments if you're not going to be priority. They would often time stop doing my nails to go help a customer in the MIDDLE of MY appointment that we booked. Would I recommend service? No. While SOME are nice only ONE guy is skilled and that's the one who did my nails.

Overall, I'd give Sam's Nails a 3.5. I had high hopes for this nail salon when it opened a couple…read moreyears ago, but every time I visit they only seem to be ok. Sam's has never seem to wow me with their work. When it comes to convenience, I love where the location is. It would get a 5 star for that alone. The facility is always clean and I never worry about my safety as far as getting as infection or anything like that. Unlike some other places. I'm originally from the East Coast and when we get our nails done, we like pizazz. I enjoy fun and eclectic styles and patterns. And it seems like here in the Midwest, that's not something people look for regularly. So when I saw Sam's advertising on social media and even with their signage, I thought this void would finally be filled. They displayed fun designs and creative artwork, but I find that 1) not everyone can complete the creative nail art I look for. 2) they literally CHARGE for ev-ver-ry thing! If you want nails files shaped to anything but square, +$5-10. If you want French +5-10. I know it's common, but $10 is a bit much (IMO). 3)they just don't perform to my level of expectation. But check them out and let me know what you think.

Sam's is clean, bright, has tons of colors to choose from and the staff is always friendly and…read moreprofessional! I will definitely be back!

The establishment has insufficient staff to serve customers efficiently. Upon arrival, customers…read moreare seated and informed that two other customers are ahead in line. I waited for 25 minutes before being advised to inquire about the remaining wait time. It would be preferable to be informed of the estimated wait upon arrival. Due to the delays, I decided to leave. Additionally, parking availability is limited.

I went in for a self-care day. The salon was clean and gorgeous when you walked in. I was…read moreimmediately greeted (which is huge for me). I picked out my color and they have a really nice selection. The water was a little cold when I put my feet in, but he adjusted it pretty quickly. I had a pedicure with the hot stones, scrub, and wax. Getting gel is an extra $20. The service was great. When I had a concern about the polish or my toenails, Sarah didn't give me any attitude. She said don't worry, I'll fix it. The foot massage with the hot stone was my absolute favorite. I'll definitely be back. And get this, if you pay in cash, you get $10 off.

Santina is detailed, experienced and extra nice. I have been using her services for 20 years and I…read morehave never had an issue. I usually get facials and pedicures. Occasionally I splurge with a massage.

I'm a mom of two babies so it's nice to get out occasionally and get a mani-pedi. My mom gave me a…read morespa finder gift card and there weren't many places that offer these services, so I ended up here. This salon is located right on the edge where downtown meets fountain square. So it's a nice spot and you can see the skyline of downtown from their parking lot. There are various businesses next door such as a CBd store and restaurant. This is great location. Upon entering I was greeted and the door was opened for me. I was directed back to the "spa area". This area has much to be desired but, whatever. The lady started my feet and there was definitely being tender. I sensed a little hesitancy. Don't get me wrong it's been a minute, especially since I've been in the house majority of the time since March but I'm here for a reason.. With much guidance we finally got my feet soft, shiny, painted, nothing more than just that. A little disappointing, but still great because the products they use made my feet soft! After my pedicure I went for the manicure. As tender as she was she did an ok job. She was nice and peaceful during my visit and it was an ok time. I don't think I will be back to this establishment. It was pretty expensive for a very average mani-pedi. This is especially when leaving from a pedicure that was pretty subpar.

Best manicure I have ever had in my life! You'll come out feeling like a million bucks! The…read moreatmosphere is chic and relaxing, and the price is reasonable. Johnny did my nails for my wedding, and for weeks afterward, people complimented my nails and how healthy they look!

I've gotten a gel manicure and regular pedicure here a couple of times and have had overall great…read moreservice, even as a walk-in. During my second visit, the start of my manicure felt a bit rushed, likely because an appointment was about to come in. It wasn't the tech's fault, but I would've preferred to wait from the beginning. I was then seated in the massage chairs until the next available tech, which I understood given how busy it was for a Friday. Once they were ready, both services were done with care. The pedicure and manicure techs really took their time. I'll continue coming back and making this my regular spot. It's clean, looks newer, is reasonably priced, and overall a solid experience.

First time here, not my last! The pedicure chair was very amazing a massage my entire body, even my…read morearms and my hands. So awesome. The lady said to Kami did a great job. Listen to my needs and ended up with a professional look like I wanted. I definitely will be back! I suggest you try yourself.

I came in and showed multiple staff the photo of the milky white French manicure that I wanted…read more They said they can do it, but what I got was a transparent French manicure with uneven tips. I could clearly see my natural nail tips through it, and they looked very bad. I again showed the photo of what I had asked for, and the staff doing my nails was upset and didn't understand. Another staff removed the gel that was done, but was clearly upset and in a rush. When filing down my nails with the machine, he cut into my skin on two nails, causing bleeding and cuts. I chose not to do French nails because I didn't trust them to do it well.

I've waited two weeks to write this review because I wanted to see how my acrylic gel manicure…read moreheld... happy to say that I'm leaving 5 stars! Until recently, I had gone to another salon regularly in Plainfield. When their quality started to decrease, I looked for a new one. Sally Nails is close to my house, so I decided to give them a chance. I called them for an appointment a few hours ahead of time (because I like to wait to the last minute, obviously) and they squeezed me in. I did end up having to wait about a half hour at the salon, but they kept apologizing and engaging with me, letting me know that one of their employees went home sick and they haven't forgotten about me. I had the lady that sits closest to the door. She took her time with my manicure, doing a few extra steps than I'm used to seeing. She was precise with the filing, shaping, and painting. I really appreciated this and was super thankful for her! It was worth the wait! The price was also SUPER reasonable. I will definitely return because this is now my new salon. Highly recommend!!