I have done business with this company before and each time they get worse. The first time the guy…read morecame out to my house, did some work, all was good. That is why we wanted to use them again when we had issues on a different computer. We were not happy with the work they did or the price. When we told them that we could not get onto our computer they wanted to charge us another fee. Long story but that is the shorter version. When I accidently downloaded a virus we decided to go back to them again only because we were familiar with them. Only, their hours are the worse for our schedule. I called, left a message and to this day they have never returned my call. Oh well, we ended up using someone else and we were totally happy with this other company. Will I ever use them again. Me thinks not.

Never take your computer here. The charging jack wasn't working on my laptop so I brought it in. 6…read moremonths later, I had to finally get it back from Shelley and absolutely nothing was done. Shelley is fairly incompetent, and extremely rude. She would neglect to call me back, and give me excuse after excuse; she even said that her phone didn't reflect she had had any missed calls. Really? I've left you nearly 20. Shelley had no problem coming up with endless excuses. I went over there frequently and 9 times out of 10 it was "closed" during what most people would view as regular business hours. After a month, she said she was able to get into my laptop to find that the motherboard had fried. The motherboard had not fried when I had it, as I was on the internet until the battery drained and wouldn't charge anymore. That being said, this could have happened in her care, but I don't want to make assumptions. She said she would order one from China, and months later she told me she had ordered the wrong one. She said that the motherboard took a long time to be shipped from China. This could be true, but I have ordered products internationally before and never have I personally experienced a 4+ month wait. I was running out of patience, and I told her that she had one more month to fix my computer. That month came and went, and I had to go get my laptop. When I went, she didn't say anything to me. No apology, nothing. She just handed me the laptop whilst glaring profusely, and I kid you not, I'm actually the person who said thanks while leaving. In my opinion, this business just needs to be shut down. I took my laptop to her because she had talker her business up on her website as "#1 in Colorado Springs!" What reality is she living in? Whenever I think of my dealings with PC Paramedics, it still makes me angry. Half a year that woman had my laptop and she did nothing! Rather than be honest that she couldn't handle it, she just lied and wasted my time! Please, save yourself a headache and go somewhere else. I don't think I would have been nearly this angry if Shelley would have shown me some kindness, honesty and simply acted as though she were in a professional workplace. Her blatantly rude behavior made the wait so much worse. It appeared to me that she should be in junior high school rather than running a business!

I called about my laptop have a BitLocker issue and they helped me over the phone at no charge. I…read morepromise these folks will get my business in the future. So knowledgeable and helpful, great service!

This is the number one place to get your computer problems solved. I've been here several times…read more They are professional, fast, and fair. The prices here are affordable amd the service is top notch. This is without a doubt the best place to get computer repairs. We also used them for data recovery and they were able to save most all my data from a dead device. They also give free estimates so they are awwsome.

We run two small home-based businesses and CHTS supplies us with a very robust security system. I…read morefeel very confident with them because I know they do a lot of tech solutions for medical offices, and those have to be VERY secure for HIPAA, etc. I've called CHTS on a few occasions with other, non-security, technical issues, and they've been able to remote in and get the items taken care of; I don't have to take my laptop someplace and wait for it, which is huge when you're trying to run a business. Everyone from the technicians to the receptionist and the billing department have been kind and gracious. I would highly recommend this company; they have been great to work with.

Last year, we purchased a phone system from Colorado Hi-Tech. We were in a situation where our…read morebudget was tight, but we obviously needed a system that would meet our needs. We have struggled with our system since the day it was installed. It has NEVER worked correctly. We would call them and they'd say that's a comcast problem. We'd call comcast and they would say it's the settings in your phone. I always felt like I was getting the run around. They sold me a phone system, and did not want to service me. Not only did they not want to service me, I had a tech be extremely rude with me Out of about 8 service calls I only had 1 that felt like I found a solution, and that was because it actually was a comcast problem. This is not a company that finds out your needs and sets up a system that meets them. This is a company that sells phone systems. After that, good luck. I had someone at my office today to service my phones. When I told them what I paid for the system, they said I was ripped off. I'm extremely disappointed.

I had a cracked iPad screen that needed to be fixed ASAP as I use it for work. I called ahead to…read moresee if they had the part I needed and was quoted the lowest price from any other repair shop I contacted. Because they are open the latest (8pm) as well, I chose Dr. Phone Fix. When I got to the store around 6pm, I was greeted by an awesome associate named Jesse. He informed me that it may not be done by the end of the night. Once I told him I couldn't be back the next day to pick it up, he offered to stay after hours to make sure I got my device back the same night. Jesse also fixed the home button on my device for FREE, which I was told by U Break I Fix would cost over $100 to repair! Customer service like this is rare, and I would highly recommend stopping by if you need a repair.

I accidentally washed my iPhone in the washing machine and it almost instantly died. I thought for…read moresure I was going to have pay $600 for a new phone. These guys took incredible care of me. For $130 I was able to get a fully repaired phone. Impeccable service from them. The owner even tried to bring my phone to me at work! Great experience, value and product.

Thomas was efficient, accurate, timely and amazing! This location was very chill and we bought out…read moretwo new iPhones, got them set up for us and old phones handled properly right away. Thomas was patient with us oldsters too. We received a better deal than ANYWHERE else plus found out that we'd been paying too much on our very old Verizon plan. Would highly recommend this location and Thomas!

Three times I've been into this store for service only to get high pressured into buying a new…read morephone. Judging from other comments, these folks seem to be focused on sales and not so much on service.

Ramos Process Service was outstanding - Great communication, fast service and they got the job…read moredone! Great company, highly recommend!

I hired Danielle Ramosto serve an eviction notice to a tenant and asked her to specifically serve…read morethe tenant in person and not to post the notice, she ensured me either her or her husband would serve the person in person, the very next day she tells me she did only to find out she posted it, the eviction was dismissed and now I'm starting all over with the process. I called her multiple times and left messages asking her to return my call only to never get a call back. she took my money and is refusing to return my call. Don't hire DAnjel's Ramos to perform any kind of service unless you're prepared to not only lose your money but to start the process all over again. VeTy disappointed in her lack of ownership and courtesy to return my call. Dont hire her, you will most likely be very disappointed

He tells you straight up front what kind of cost your looking at. If it might change he will call…read moreyou and let you know. Amazing fast turnaround time. Would recommend him to anyone

This place has never let me down. They are super polite and helpful. I have never felt like they…read morewere ripping me off. They're honest and affordable. He's the only one I trust to fix my pc and laptops. I've been a customer for years. I'm very happy with them and their service.

My ASUS Zenbook is my right hand for the past year. I work on deadlines. Literally while on a…read moreconference call it went to sleep and never woke up. There were no warning symptoms or messages. As luck would have it it was 3 weeks out of warranty. I spent an hour on the phone with the manufacturer 's Tech Support troubleshooting and trying to restart it. I could hear Windows 10 coming back up but couldn't see a thing; not a glimmer, flicker or squiggle of light on the screen. The only physical support/repair offered was via mail to the vendor and then forwarding onto manufacturer for repair in 7-10 business days with an estimated cost of $510 + shipping, handling and insurance. Hell, I could buy a refurbished one for that without the additional hassles. I literally spent part of the night searching for a local repair guy. Called mid-morning, spent 15 minutes talking to Alex about my ill Zenbook and arrived at 2 possibilities and repair costs for each option if needed. I had an appointment for 2 PM and was out of there 45 minutes later for way less than $100 with a clean, WORKING Zenbook and a 60 day warranty. Alex knows his stuff, delivers AWESOME honest, good workmanship at a very reasonable cost without BS or the run around I got from the manufacturer. YES the Yelp reviews steered me to him!

If you value your time and need help with your computer and network, DO NOT call Alex or…read moreSpringsGeek. Stay away!! We scheduled a 9 am home visit for IT work almost one week in advance. I agreed to his price, and he knew what help we needed. Alex was a no-show. I was worried and called a few times. No reply back. I waited for a couple of hours in case there was a good reason and because I had waited several days to get this work done. I even called later in the afternoon to give him a chance to let me know what happened. Several calls into him without the courtesy of a return call. That all happened six days ago, so no excuses at this point. Meanwhile, I lost valuable time. And need to schedule someone legit to come out and help. Someone late who does not offer an apology does not return a call, does not bother to clean up his mess, and wastes your time (and money) is not worthy of your business or consideration. Meanwhile, there are a couple of legit computer experts with professional approaches to helping others and earning their fees. Alex P. from SpringGeek is not one of those people. Call Compu10 or Techno Guy Computer. Anyone but Alex and SpringsGeek. Or even buy a new computer, because it is gotta be better than waiting for Alex to no-show! Stay away from this bush league operator.