Absolutely love this place! I've always had great customer service and thoroughly enjoy my…read moreexperience. I go at least once a month and if I had more time, I'd go more often. Great experience for the cost!

My 18-year-old daughter recently went here for her very first professional massage. While the…read moremassage initially seemed fine, several aspects of the experience were concerning. The service cost was $60. My daughter paid with a $100 bill. When the therapist returned her change and my daughter went to pick it up, the therapist placed her hand over the cash and said, "Tip." There was no signage or communication beforehand indicating tipping expectations. My daughter explained this was her first massage and that she wasn't aware. She then left a tip anyway, to which the therapist responded, "That's it?" This left my daughter embarrassed and uncomfortable. The following morning, my daughter asked me to check the back of her neck because it was sore. At that time, I noticed a visible bruise in that area. My daughter shared that the therapist never checked in regarding pressure during the massage. As a first-time client, she assumed the discomfort was normal and didn't realize she could or should speak up. A professional massage therapist should regularly check in with clients...especially first-timers...about comfort and pressure. Between the lack of communication during the massage and the unprofessional handling of tipping afterward, the experience fell short. I hope this feedback helps improve client care moving forward.

I received a deep tissue massage from Lisa and it was truly soooooooo good. The pressure was…read moreperfect, the attention to detail in making sure every part of my body was taken care of in a balanced way was spot on. She really worked my tension spots and I can say I'm waking out of here with greater harmony & serenity! I loved the hot stones as well. I'll definitely be back! Thank you thank you! The facility is also super clean and comfortable, front desk is lovely. Overall the experience was 10/10.

TERRIBLE customer service. Bought a Groupon for a couples massage with Delight. Tried to redeem it…read morea few Fridays ago in the afternoon. Was informed that the fine-print only allowed for Monday-Thursday 10am-5pm. Outrageously restrictive for someone who works a M-F 9-5 but ok that's on me for not reading the fine print I guess. Fast forward to this morning when I tried to book for tomorrow (Monday) morning. The receptionist was so rude and kept talking over me. Said I couldn't redeem because it's a holiday..... Presidents' Day? The day before Chinese New Year? Again, the lady kept speaking over me and made no effort to accommodate. Requested a refund and will be taking my money elsewhere.

This is by far my favorite place to come do my self care time and I always leave satisfied and…read morerelaxed with my service. I usually always receive a 60 or 90 minute message with Vanessa. Vanessa is so great at massages and really targets your most tense spots in your body. The best part about this place is that they are always so great about same day appointment scheduling, staff is always so friendly, attentive and welcoming. This spa might not be your typical luxurious looking spa but they get your self care time done at a great affordable price. I have also booked a hydrafacial in the past it was the most amazing relaxing experience that I even fell asleep during the process. Additionally the shop also offers gift certificates.

Got my first massage ever here, tried a few other places after, and planning to come back here…read morepermanently. The massages feel more personalized, like they're actually targeting muscles and specific areas rather than a routine. Not to mention the beds are comfortable, the blanket is heavier and nicer, it doesn't feel cheap and I don't feel exposed. On top of everything the prices are unbeatable!

My husband and I had an amazing couples massage with Melissa and Tina at On Point Massage! The deep…read moretissue massage with hot stones and facial mask was (11/10) fantastic!!! The place was really clean and both therapists, Melissa and Tina were incredibly professional and attentive, making sure to address our specific needs. We left feeling completely relaxed, with significant relief from our back and neck pain. We can't wait to return!

Booked a couples massage on a weekday. The massage therapists were amazing…read more The room felt clean and the lights projection was cool and not bothersome. The not so good thing was that they didn't put us in a couples room and said it would be an additional $10, and my husband did not get the foot scrub which was part of our combination massage package. He also felt rushed by the massage therapist to start early while still undressing. However, as previously mentioned the massage itself was very nice and also appreciated the small bottled waters at the end. Otherwise, we would consider visiting here again if we're in the area.

Jimmy is a literal saint. 20/10. This place is great, but definitely jimmy is beyond talented…read more Physio knowledge is amazing. Every time I walk away feeling brand new. Highly recommend.

Small hole in the wall, very unassuming. Called the same day and got appointments for a foot…read moremassage that same afternoon. Waiting room was small and there was a line outside the door as only one receptionist and many people buying gift certificates for Mother's Day. Once in very prompt, was clean and relaxing. My masseuse had great strong hands and my feet and back were in heaven. Walked out feeling so relaxed and refreshed Will be back

Customers BEWARE! Don't go to this massage place! The massage was mediocre and it feels like…read moreeveryone is in a hurry. Booked a massage for an hour but they only did it for 35-40 minutes. And then before the masseuse left the room, she had the audacity to put her tip box in front of me and say "I gave you good massage, you give me good tip." I'm like what? Never going back to this place again! Save and spend your money somewhere else!

Stacy is awesome. Walked on my back after a long work week. Definitely will be back! Thanks againread more

I had my first massage with Jason. He was great - he checked to make sure the pressure was good. I…read morewent in for a sore right calf but Jason found more knots that I wasn't even aware of. I had a 60 minute massage and I wished I had booked a 90 min massage. I already booked my next visit. There are reserved parking spots (2) for DTMT customers.

I went in to Dynamic Touch for the first time for Shoulder pain. Kathy was very gentle and thorough…read morein massaging the areas that needed most attention. She has a knack for details and has the right approach. She reviewed the exercises physical therapist had recommended and modified them to suit my needs. Kathy is very caring

I found Seven Falls through google search and kept comparing locations…read more I really needed to decide on one soon cause I was in so much pain with my left shoulder. So I decided to check this place out. I had the opportunity to have Kat as my massage therapist. She did say before the massage I am here to help with your pain and not hurting you. Hehe I was grateful for that statement. No pain no gain. Today my left shoulder pain is completely gone. Something Massage heights couldn't take away. I will be coming back for a monthly massage for circulation.

Been a while since I've written an update ~ I have been to Seven Falls a few times since my first…read morereview. Almost all the girlies in my family have also tried them out because of how great they are. My mom and I got a couples deep tissue massage a few months ago and it wasn't very good. All of the women we had in the past weren't there anymore so we tried new massage therapists and we left disappointed. BUT we shared our thoughts with their team and for Mother's Day we went back and the therapists were so nice and made sure we left feeling amazing. Good lesson to give a biz a second chance. Love ya Seven Falls!

Good plan to get …read more.. they have members ship!!! you can go get massage at anytime you want with the person who is special for your problem Karen is my favorite. she well deserved 5 stars...

I had a 90-minute massage with Jacob. I told him at the beginning that I wanted a whole-body…read moremassage, but my problem areas are my neck, shoulders & lower back. He spent just under an hour on my upper back and barely worked on my lower back and neck. He sped through the rest of the massage, barely massaging my arms/legs - it was more like he was just applying and rubbing in the lotion. I left feeling pretty much the same as when I walked in. I shared this feedback with the receptionist and she apologized, but didn't offer anything to make it right. I was still charged $128.

Another amazing day at the spa! Setrah is a one of a kind…read moreperson who is a true professional when it comes to your skins needs, she is a skincare expert and does a phenomenal job every time. I highly recommend working with her as she always has a smile on her face and truly deserves all the recognition for her hard work. Thank you setarah! I feel so refreshed and beautiful

I'm really torn about this review because the actual massage was great, and the facility was very…read morenide, but the experience leading up to it was honestly pretty frustrating. My mom and I booked massages and got there early so we could enjoy the amenities and get into a relaxed headspace before our scheduled massages. Unfortunately, we found it nearly impossible to decompress due to ongoing conversations throughout these spaces. From discussions about kids' sports practices in the jacuzzi to work-related chatter in the sauna, we could hear it everywhere, even back in the locker area. There are signs asking people to keep quiet in these spaces, so while some guests were using "spa voices" any constant conversation disrupted the peaceful atmosphere when we were trying to rest and decompress. It would've been nice if employees working the area could enforce quiet conduct, because clearly the signage alone wasn't cutting it. We basically gave up on unwinding before our massages, which was disappointing since that's half the reason we came early. The massage itself was relaxing and the therapists were wonderful, but the spa experience was not it. I was also disappointed that as we were paying for our services at the end, not a single employee asked how our experience was. I wouldn't be writing this otherwise had someone cared to ask how we enjoyed it. If you're just coming for a treatment and heading straight out, you'll probably love it. (Perhaps try going on a weekday so it's less busy where you can avoid the unending chatter.) But if you're hoping to actually use the amenities as the peaceful escape they're supposed to be, hopefully you have a better experience than we did.