They told me my Appointment was at 10:15. I was here at 10:15. It is now 11:46, and I asked when…read moreI would be called back at 12:15. WTF? How is this possible

I had an ultrasound and CT scan. This used to be such a fine facility, the beat by far, but it has…read morebecome like most other imaging centers now. The techs seem unable to smile or make you feel confident in the care you are receiving. I felt like a bother to them. Yes, they were fast, too fast, focused on that instead of me. Whether it was because of high patient volume, job dissatisfaction, or persinal lack of empathy I am not certain. Other than that, the facility was clean, office staff were professional and courteous,radiologist report was fast, schefuling was mediocre...long wait times on the phone. Leave messages and don't get called back. I called and left a message on the Radiology Ditector's voicemail to ask a question about my exam. She never called back. I was so disappointed, I do not think I will go back.

I was referred to ISP Health by a colleague and had to reschedule my first appointment and then…read moregot covid and couldn't make my rescheduled appointment. When I was contacted by ISP they said I would need to give them a $350 deposit. When I told them I did not have that much money they asked if I could get someone to lend it to me so that they could see me. I understand they are a business however professionalism and compassion would have been appreciated, don't waste your money here.

So far so GREAT! Dr. Michels has been quick and to the point in dealing with my back issue. I was…read moreable to get in for the consultation within days of calling and was back shortly after to begin treatment. After being bounced around from doctor to doctor over the last few years, this experience has been a breath of fresh air!!

I saw that this business had several bad reviews on another website, so I felt compelled to write a…read morereview after visiting with my daughter yesterday for an MRI. Staff was friendly, helpful and professional. They were respectful of our time, and as I sat in the waiting room I observed that most folks were being served in a very reasonable amount of time. Facility is comfortable, and well maintained. Overall, a very good experience, and not worthy of the poor reviews elsewhere.

Recently had my third Prenuvo scan over the past six years at this facility. After the first scan,…read moreI realized how valuable the analysis was and decided to make it an important part of my preventative care routine with a new scan every two years. I've also had my entire family (including children) get scanned. My experience has always been great and just keeps getting better over the years. The team is very pleasant and professional and the entire experience is easy and painless. I would highly recommend Prenuvo to anyone.

Had a good experience with scheduling the enhanced MRI $3,999 (includes blood work). But the…read morefollow-up was horrendous. No one called me back to schedule a blood draw and follow up appointment to review my imaging results. They really need to work on improving the costumer experience on the backend.

I had an MRI with Crown Imaging and they did an incredibly good job. It was way beyond…read moreexpectations! Our first contact there was with Caitlin (she needs a name tag so I can spell her name correctly). She was so very nice to my husband and me, getting me a wheelchair, helping me change and store items in the locker, etc. Most of all, she was kind, professional and made us feel totally comfortable. Then Andre helped me get into position for the scan. He got me a pillow and blanket. Again, he was kind, professional and made me feel totally comfortable. I was prepared for a longer session, but I was out in 15 minutes flat. It was Caitlin who wheeled me outside and helped me into the car when my husband pulled up. Now wishing every health care organization functioned as well as Crown!

My experience at Crown Imaging was extremely disappointing. The staff was rude, dismissive, and…read morelacked basic compassion. My mother is disabled, and instead of treating her with patience and respect, they made an already stressful medical appointment even more difficult. They would not allow me to accompany her to help, despite her needing assistance, and the way they spoke to us was cold and unprofessional. Healthcare staff should understand that many patients are already anxious or vulnerable when they come in. A little kindness goes a long way, but unfortunately that wasn't our experience here. I would not recommend this facility based on the poor customer service and lack of empathy we received.

I will say first that the nurses that took care of me for my biopsy were great, very professional…read moreand caring. I am giving one star for the result of the biopsy, that there wasnt one, after putting myself thru anesthesia and pain to get a real answer about my cancer, I find out that not only was the biopsy done in an unusual manner as to placement, but that the tissue taken was not the type or amount to give me the answers I needed to go forward with treatment. When I called and spoke to the manager about the results, she was dismissive and also told me that what I had done was not a bone marrow biopsy, that they could only be done at the hip. This is not true, and I know my doctor ordered a fine needle aspirate. I would not recommend this business for this type of test. The doctor doing the biopsy had ample time to get the correct samples as I was completely under during this CT guided procedure.

Had an MRI and CT done here and the staff was extremely professional and friendly. The facilities…read morewere clean and they addressed my appointment on time (which seems to be a rarity here in Dallas.) They offered a water-contrast based CT which is incredible because the barium based contrast is not only disgusting but it causes all sorts of other issues.

Dr Van Meter has just perform an ablation for liver tumors. He has used interventional radiology…read more(laser) which in non-invasive. the entire process of two procedures too less that two days and there was less discomfort than planting a shrub. Dr. Van Meter is supported by and excellent, efficient and gracious staff which works well together and with him. Last, I recommend him for his kindness, patience and clarity. Along with other members of my care team, he has become revered to me for having saved my life.

The best in business. Wonderful staff as well. Went above and beyond with quality of care…read moreespecially bedside manners. Five stars for everything

Ease of appointment setting; great wait time; great staff; great office appearance; great quality…read moreequipment

This is my 2nd go-round (technically 3rd) at the Women's Imagining Center…read more I had a 3D mammogram done here a year & 1/2 ago. I needed to return for a second exam that visit. The phone call requesting a return visit provided a few days of angst, but all ended up well. Here I am again this year. The reception, check in & practitioners have been fabulous on all visits. My practitioner even remembered me from 18 months ago.....Wow! There is PLENTY of room for family members or providers to accompany you on your visit. There is coffee and magazines. I had to fill out one set of paper-docs for my DEXA. They have switched to pretty cool electronic check in docs for a mammogram. They hand you an iPad, you check some boxes & viola. Once it's time for your exam, clients are taken to a changing area with keyed-lockers to store your items (Thank You from single gals everywhere!) They have these 1/2-length, cape-style garments for mammograms which make it a little more convenient to hit those poses for the squish. There are also some longer more traditional hospital-like garments with sleeves for other exams or mobility/modesty issues.....don't be shy....get your mammogram cape on! You're a self-care super hero for being there. Once changed, clients remain in a separate waiting area until their exam. When you are done, collect your things from the locker, change & you're done. Don't forget to leave the key!! The mammogram sincerely not that bad at all. I'm not sure why there are so many stories of super-squishy pain. That hasn't been my experience(s). ** Do not wear garments with metal from the waist-down for DEXA....get your yoga pant day on ladies! On the day of the mammogram, do not apply lotions, creams or deodorant. I remember seeing personal wipes last year. I didn't see those this year. If you have to work or run around before your appointment, I think applying deodorant & bringing wipes would work out well. I saw a few ladies that use canes. I did not see anyone that used a wheelchair. Regardless, I have no doubt that they facilitate exams for anyone with mobility issues. No excuses! Get your exams done. If not for you, do it for your family and all the ladies (& men!) diagnosed in the time since your last exam! Best of health to all.......

There billing practices are not very ethical, rec'd an email stating "Statement for Medical…read moreServices" it was only a email, no statement was attached, also, it said "Dear Patient" with this it gives the appearance it's a scam. And to click this "Link". It has been noted not to click on any attachments from a cyber specialist via email or text. I called the main number they are located in Dallas, I had them transfer me to the billing dept, did not trust the number given on the email, however it did call the number, no info was given during this call. A proper statement should have the dates of service, procedures that were handled and the amount. This was not indicated in the email rec'd this was poorly handled, there billing dept needs education. When I called the main number, and requested to be transferred I did speak with there associate (out source over seas) date of of service was in April of this year, I was informed who my insurance was, they had the incorrect insurance, Later on I while using my IPAD Iclicked on the link and was able to get a itemized statement, there were five procedures it showed two amounts, and three were pending insurance, with a total balance of zero??. Upon checking the website via my PC, my antivirus showed a "Malware Warning" stating it was harmful for my PC. I had already used the link via IPAD prior to using my PC. To get the info had to enter "last name, DOB and the statement ID that was included in the email. (Don't Click The Link) They need to get there act together and check there computer main frame etc. for any indications of Malware within there system. With all the reviews I will never use them, but my provider has contracted with them. I will advise them of this as well.

Billing NIGHTMARE- falsely referred to collections I am…read moresubmitting this review to document a very frustrating experience with American Radiology Consultants' billing department. I received two invoices, both of which I paid immediately upon receipt. Despite this, I subsequently received a collections notice for $32, for which I had never received a prior bill. When I contacted the billing office to resolve the matter, I discovered that none of the invoice amounts I received and paid aligned with my insurance Explanation of Benefits (EOB). After insurance adjustments and payments, the correct amounts should have been $15.67, $32.84, and $14.35. My payments of $16.28 and $30.02 (clearly not matching what should have been billed) were not properly recorded in their system. This does leave a balance of only $16.56. Clearly not matching their collections letter of $32.84. I have spoken to them by phone and by email (no reply to my emails). This demonstrates a clear lack of internal controls and accuracy within their billing operations. In reviewing their record with the Better Business Bureau, they are not an accredited member and have multiple complaints describing the same billing discrepancies. I would strongly advise any patient or referring provider to exercise caution! If you get stuck with them, verify all statements, payments, and insurance correspondence carefully. keep records and be on the lookout for being turned over to Collections

I had a medical emergency and went to Methodist Dallas Medical Center. The staff was caring,…read moreprofessional, and very helpful. The doctors and nurses made me feel comfortable and well taken care of. I truly appreciate the excellent care and service.

Methodist Dallas Medical Center is truly wonderful. The staff, nurses, and doctors are friendly,…read morecaring, and professional. They take the time to explain everything thoroughly and make sure you understand what is happening. The doctors never make you feel rushed and are always willing to listen to your questions and concerns. I have never had such a great experience at a hospital. From the moment I arrived, I felt well cared for and treated with respect. I highly recommend Methodist Dallas Medical Center to anyone looking for outstanding care and a wonderful medical experience. Ron Murray