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Environmental Detective

4.3 (3 reviews)
Open • Open 24 hours

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Environmental testing

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2 years ago

I submitted a very brief outline of what I was looking for... but this company didn't respond yes, no or otherwise, to my initial inquiry

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Brittany M.

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2 years ago

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2 years ago

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PropertyHealth

PropertyHealth

(213 reviews)

Palms

I have learned so much more about mold this week than I ever wanted to…read more I called a few places and Property Health was the best price and the fastest availability for an air quality test. Frank was very responsive to all of my questions, and gave very thorough replies. He welcomed more questions and was available via phone, email, and text. He provided full photo diaries plus a 153 page report. If we needed air quality testing again I would definitely use Property Health.

There are truly not enough good things to say about Frank and his team at PropertyHealth, but I'll…read moredo my best to capture our experience. To start, Frank is one of the most considerate, kind, and genuinely knowledgeable people I've come across in any business setting. From day one, it was clear that he cared--not just about doing the job, but about helping us navigate a stressful situation and meet tight deadlines. He went out of his way to accommodate our timeline when he really didn't have to, which speaks volumes about his character. His communication is on another level. He responds to calls and texts almost immediately, keeps you constantly informed, and makes sure you never feel in the dark about what's happening. That level of responsiveness and transparency is rare, and it made a huge difference for us. Beyond that, his entire team operates with the same level of professionalism and attention to detail. They were punctual, respectful of our home, and clearly take pride in the quality of their work. Everything was handled efficiently, cleanly, and with care. What stood out most is that Frank treats you like more than just another client--he genuinely wants the best outcome for you and goes the extra mile to make sure you get it. It's hard to find people like that. I wouldn't hesitate to recommend Frank and PropertyHealth to anyone. If you're looking for a team that is reliable, communicative, and truly cares, you won't find better.

BH Environmental - Business Owner

BH Environmental

(81 reviews)

We had a mold issue in our primary bedroom. Ricky gave a thorough quote and helped to feel…read moreconfident that the remediation scope would fully address the issue. His team set up a solid containment, performed the work to scope, and passed clearance testing with a third party company. They also offered to leave their containment up (including some temp poles) for the duration of my build-back project. The team was careful of my house during the demo which involved carrying large, heavy pieces of shower glass down some stairs and through some turns. The only downside I found during the process was the need to pay for the site visit for the quote. This payment is credited to the bill and it wound up being a non-issue due to selecting BH environmental for the job, but none of the other companies I had out requested payment for the quoting visit.

UPDATE: I appreciate your pride and accountability in your business. We just had very little…read moreconfidence that your bid - the only one for which we paid - was reliable. None of this process was communicated clearly to us. I appreciate the owner's effort to make it right with a refund of the fee. I wouldn't even recommend requesting an estimate from these people. I wish I hadn't. The star is because someone technically came out. They were the only ones who charged a fee to come out, and their inspector spent a total of maybe 50 seconds in the bathroom that had water damage. The person who came out told us would have an estimate within a day, and no estimate. Unlike the other companies that came out, he made no inquiry about the age of the house or mention of required asbestos testing. Overall, his visit did not inspire confidence that any estimate we did get (if we got one) would be valid or accurate (not require change orders). Maybe the reason why some reviewers say they're cheaper is that they cut corners? (We wouldn't know as we never got our estimate.) We were really dissatisfied even with our (extremely brief) visual inspection experience. Communication with respect to the process was not good (as we don't know what's going on). Clearly my short list selection process failed me here. ETA: Apparently they were waiting on payment for the estimate (no one made clear what this process was), which we finally got, and indeed did not include asbestos testing.

Environmental Detective - environmentaltesting - Updated May 2026

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