Kyle was early to our appointment and fixed everything very fast and even helped with improper…read moreprior installation, 5 stars for Kyle and Plumbsy

We recently purchased a new home and were looking to install a water softener and filtration…read moresystem. We had spoken with other companies and so glad that we went with Plumbsy. Kyle took the time to answer all of our questions in detail before we made a decision. He walked us through all of our options and really took the time to make sure made a fully informed decision. He showed up right on time to install our system, did meticulous work and walked me through every aspect of his work and our new system. We ended up adding an RO system and new faucet on top of our original project based on our conversation the day after them install and are so happy we did. Kyle was awesome to work with and I would highly recommend using Plumbsy. On top of all this, they were also better priced than other quotes we received for the same work.

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

The whole process was easy and thorough!…read more I was referred by one of my friends and scheduled an telephone consultation. I was contacted at my appointment time and the woman that helped me answered all of my questions and helped me schedule an in person consultation. The next day, J came out and explained the whole process and system to my wife and I and we were very informed about everything. The day after that, the technician came in, got to work and was completed with the whole installation in less than 2 hours. Everyone was very respectful, informative and professional! I look forward to continuing to work with them throughout the life of my home!

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Okay big problem... I highly recommended Enrique to my neighbor and he connected the main water…read moreline to the irrigation line--bypassed the house. No water to the house. It's been two months and Proven has still not fixed their irrigation...

Derek K came out today to replace my 10 year-old water tank and service my system. Extremely…read moreprofessional, friendly and a great communicator. He was done in less than an hour. I have had AquaLife for over 10 years. I have always had an amazing experience with professionals who know what they're doing. I recently was diagnosed with a serious permanent disease and Jeannie and the owner at AquaLife made my day today by taking care of the service themselves. What an amazing gift. What an amazing company!

Anthony did a great job - very professional. Arrived on time - explained each step and answered all…read morequestions.

David is knowledgeable and attention to detail person. He installed my softener system perfectly…read morefine.

Professional, quick and clean service! Will definitely be recommending to my friends and neighbors!…read moreDavid managed to get everything done within one day, he answered all my questions and i'm very happy with the final result!

I needed the head for my water softener replaced. I called and talked with Tina who sent Adrian…read moreover the next day. Adrian told me exactly what was needed and didn't try and upsell thing I wouldn't need. When the part came in Andy, the owner, came over to install it. Andy did a great job and took some extra time to explain what he was doing as well was many other questions about the plumbing he was installing. This is a family owned/run business. My experience with HWC has been exceptional. Everybody I dealt with, especially Andy, is a notch or two better than other vendors I have dealt with. IF YOU NEED WATER CONDITIONING (softeners or filtration) ANDYS NEEDS TO BE YOUR FRIST CALL!!

Andy Moore and his team at Home Water Conditioning made the entire process seamless from start to…read morefinish. I actually found his business through the website -- it was packed with useful information that helped me feel informed before I even made the call (shoutout to his daughter who designed it). During the consultation, Andy took the time to understand our water situation and recommended a Clack WS1 system. We were originally planning to add a reverse osmosis system for drinking water, but Andy suggested we hold off and try the softened water first. He was absolutely right -- the water tastes perfect, and he saved us $700 by not pushing an extra system we didn't need. That kind of honesty is rare and says a lot about how this family business operates. The installation was quick and professional, and the follow-up afterward showed they genuinely care about their customers. Could not be happier -- highly recommend.

Niles installed a water softener for us, and we're happy with the result! Niles gave us the best…read morequote amongst other installers in Austin. He's also very knowledgeable and answered all of our questions and concerns clearly. You will get great quality and service working with this company at a fair price! A year later, the system is working perfectly with low maintenance. Just refilling the salt pellets when the water line drops below the pellets.

Answered all question prior, during and after installation. Called prior to arrival, showed up on…read moretime and charged price quoted. Installed a clean looking system and tested water before and after installation.

During the February ice storm, I experienced a leak in my kitchen while I was stranded in Arkansas…read moreand unable to get home. Jess Shaw with Plumbing Outfitters was absolutely incredible throughout the entire situation. He spoke with me directly and walked me through everything he was doing step by step, as if I were there with him. Jess took exceptional care of my home and belongings and was incredibly professional, kind, and reassuring during a very stressful time. He called when he was on the way, let me know when he arrived, and later explained in detail what caused the leak, the next steps, and made sure I felt confident that everything was taken care of. Jess is a true asset to Plumbing Outfitters, and they are very lucky to have such a responsible and dependable employee. I highly recommend him for any plumbing work you may need.

Methodical, Dedicated, and Stayed Past 5 PM on a Friday -- What More Can You Ask For?…read moreLast Saturday I noticed water pooling near my foundation by the back of my house. No idea what was causing it and no idea how serious it was. I called Plumbing Outfitters and I am so glad I did. They sent Seth and Micha out on a Friday. These two ran diagnostics and tests for three solid hours, and they kept going past 5 PM without complaint, without rushing, without making me feel like I was keeping them from their weekend. That kind of dedication tells you everything you need to know about a company's culture. They confirmed there was a leak but the source was elusive enough that they called in reinforcements. That's when Melvin came out, their leak specialist, and he brought Micha and Tyler with him. This crew was methodical. They found and fixed a leak at the front of the house from the inflow pipe but also recommened testing all the drain lines to be safe. They went line by line, systematically testing every drain line in the house until they isolated the problem. Watching them work was genuinely impressive. No guessing, no shortcuts, just professionals doing exactly what professionals are supposed to do. We now know what we're dealing with and we are on the road to getting it fixed. That peace of mind is invaluable when you're staring down a potential foundation issue. Highly recommend Plumbing Outfitters.