I was in a bad situation with two toilets not working due to clogged sewer pipes. I reached out to…read more4 different plumbers to get a response to get someone out and only 2 responded to me same day. Of those 2, Mike was the only one willing to come out the next day and help because he knew of the situation. Mike came out the next day to help un-clog the toilets. He spent time on both toilets in getting them cleared and flushing. 3 days later, unfortunately, the toilets clogged again. Mike was nice and professional to come back out very urgently and re-evaluate the pipes at no additional cost. He used different auger tools to help break away the clog that was apparently bigger than we imagined, and the clog is now officially gone!

I was very satisfied with the service I received from this company. Everything went as it was…read moreexplained to me.

Fantastic Plumbing service from a repeat customer! ( over the years at our home we had new water…read moreheater, HVAC, water pressure relief valve & water cut off valve to the house all replaced by Daniel's. All were five star service! This latest service was for a plumber to remove old corroded non-functioning shut off valves, in order to install new washing machine and faucets. Greg came out, gave a free estimate and he was the one doing the job himself promptly. That quote included taxes, fees, labor and parts and included some discounts. As with prior service providers from Daniels, he was very thorough, very nice and I was able to ask him about other issues that he even took a look at for things that I could do for minor issues. He was very professional and competent and even when he came across some unexpected issues he knew how to utilize other tools of the professional plumber. I've told neighbors about their service and they have had a good service with them also.I highly recommend them.

I chose Daniel's Plumbing & HVAC in September 2025 for a full HVAC replacement. I went with them…read morebecause their customer service seemed great during the sales process, and they promoted a strong warranty and service plan that was included in the price. Unfortunately, the experience didn't really live up to those expectations. The installation itself didn't go as planned. During the initial appointment, measurements apparently weren't taken correctly. When the installers arrived, they realized the system wouldn't fit as expected and had to cut out part of the ceiling to make everything work. Because of this, the installation took much longer than expected and they had to come back another day to finish the job. About a month later when I tried to turn the heat on for the first time, the system didn't work. I had to call for a service appointment, and the technician discovered that the system had never actually been turned on by the installers. The tech initially tried to charge me around $100 for the visit, which I pushed back on since the issue was clearly related to the installation. After some discussion they eventually agreed not to charge me. Now that it's tax season, I've run into another issue. One of the selling points during the sales process was that the system would qualify for energy tax credits and rebates. When I started filing my taxes, I learned that the IRS requires the cost of each component to be itemized. However, my invoice from Daniel's lists everything as one lump sum. For the past couple of months I've been calling Daniel's trying to get an itemized invoice or clarification so I can properly claim the rebate. Each time I've been told that Adrian would call me back, but I never received a return call. Today I finally spoke with someone who told me they will not provide an itemized invoice and didn't really have any solution. The whole experience has been frustrating. The sales process and promises were great, but the follow-through has been disappointing. Between the installation issues, the system not being turned on, and now the lack of support with documentation for the rebates they promoted, the customer service just hasn't matched what was advertised. I'm not sure I could recommend Daniel's based on my experience. If customer service and clear communication matter to you, that's something to keep in mind.

Absolutely fantastic. After three companies gave us incredibly expensive bids to replace a hot…read morewater boiler, Dave came and said it wasn't broken and got it working in five minutes (air in the pipes or something) for a fraction of the price He also pointed out they othershad promised to get us permits they would not be able to get because updated city regulations meant only a new boiler in a new location could get permitted now so their bid didn't even include what would be a necessary move. So honest, so effective, so straightforward. We would give more than five stars if we could.

Dave is awesome. Super friendly, and I always feel like I learned something after talking with him…read more We've got an older home, and he clearly knows his way around it. Dave is quick to respond, shows up as planned and knocks the job out with a smile and a laugh or two.

ALEX with Johnny Rooter Plumbing did a GREAT job at my small office building today! He was prompt,…read morecourteous and knew exactly how to replace the very old shut off valve, which involves turning off water to the building, and then he replaced the fill valve inside the toilet tank. AND, he did all this work very quickly! I've used Johnny Rooter for several times with always a good result. I highly recommend ALEX and Johnny Rooter.

I give them 5 stars for both quality of work and punctuality. They are usually available rather…read morequickly. I give them 3 stars for their prices. I was a bit disappointed that they didn't offer me a discount as a returning customer. Their prices jumped 42% in 15 months.

I had some pipes break under my house the other day and I called Roto-rooter. Fred was my main…read morecontact and he was very professional, friendly and nice. Five different guys came out for this plumbing issue and all of them were great. It appears the leak is gone now and Fred even swung back by this morning to make sure everything was done to my satisfaction which is nice in 2026 where so many people don't even seem to try anymore. I will use these guys again if I have any additional problems

I called them out to snake a clog because they were fast and reasonably priced when I called 4…read moreyears ago. This time they didn't give me a quote in advance and it was 50% more than last time. They had someone come out with a camera without informing me that it would be an extra charge. The guy with the camera told me my cast iron pipes were so "rotten" that I needed to replace them on an emergency basis and that I shouldn't even flush toilet paper in the meantime. He quoted me $43000 (my house is less than 1000 sq ft with 1 bathroom). He made up a weird story about having to promise to work overtime to get me a "discount" even though he "doesn't work on commission", I guess so I would feel pressured since he was supposedly doing me a favor. That plus the supposed urgency made me wary because that's exactly how scammers operate. I had a much more reputable company out the next day to get a second opinion and come to find out, not only are my pipes completely fine and expected to last at least 3-5 more years, but the actual going rate when I do need the work is less than $20000. So I wasted time and energy trying to figure out how to pay for this "emergency repair" plus the fee for the 2nd company to run the camera for literally no reason. Roto-Rooter clearly saw a female homeowner and assumed I would make a good mark. I will never call them again. PS it's weirdly convenient that in the response to literally every 1 star review, they're "not able to find your records in our system."

I got left hangin by ABC but Chase from Fox came in and took complete control of the repair and…read moresaved my day. I have to give total props to Fox for making me an important enough customer to help out in a timely manner. I highly recommend.

We waited all day for our tech to come and he never did. Two hours after our window we got a text…read moresaying he was on his way. Then it showed him outside our house but was nowhere to be found. We called the company and it turned out he was still at the previous house so the tech Randy Rudd was lying. The company said we could move to the next day from 2-6, rather than the first job the next morning since they flaked on us. Do not recommend this company