Our tankless water heater stopped working while guests stayed at our house. PlumbPros were…read moreamazingly accommodating and were able to fix the issue on the same day! My interaction started with the scheduling representative, Heather. She was thorough in exploring our issue and clear about the timing of when her crew could come out. The plumber, Joshua, and his apprentice, Ryan, arrived on time and were respectful of our guests' privacy. They explained their process, fee and estimated time to complete the job. Everything worked like clockwork. They completed the fix and stayed on budget! I wholeheartedly recommend this outfit.

Luke Miller and Andres absolutely did a fabulous job on the pipes in front of the house and our…read morewater is running perfectly!

I was very satisfied with the service I received from this company. Everything went as it was…read moreexplained to me.

Community Plumbing is hands down THE BEST! My downstairs bathroom sink was not draining. Mike told…read moreme it was sludge from my AC clogging the pipe. He cleared the pipe, saved me from a flood upstairs and kept my AC unit working during bajillion degree weather. So, so appreciative!!!

I chose Daniel's Plumbing & HVAC in September 2025 for a full HVAC replacement. I went with them…read morebecause their customer service seemed great during the sales process, and they promoted a strong warranty and service plan that was included in the price. Unfortunately, the experience didn't really live up to those expectations. The installation itself didn't go as planned. During the initial appointment, measurements apparently weren't taken correctly. When the installers arrived, they realized the system wouldn't fit as expected and had to cut out part of the ceiling to make everything work. Because of this, the installation took much longer than expected and they had to come back another day to finish the job. About a month later when I tried to turn the heat on for the first time, the system didn't work. I had to call for a service appointment, and the technician discovered that the system had never actually been turned on by the installers. The tech initially tried to charge me around $100 for the visit, which I pushed back on since the issue was clearly related to the installation. After some discussion they eventually agreed not to charge me. Now that it's tax season, I've run into another issue. One of the selling points during the sales process was that the system would qualify for energy tax credits and rebates. When I started filing my taxes, I learned that the IRS requires the cost of each component to be itemized. However, my invoice from Daniel's lists everything as one lump sum. For the past couple of months I've been calling Daniel's trying to get an itemized invoice or clarification so I can properly claim the rebate. Each time I've been told that Adrian would call me back, but I never received a return call. Today I finally spoke with someone who told me they will not provide an itemized invoice and didn't really have any solution. The whole experience has been frustrating. The sales process and promises were great, but the follow-through has been disappointing. Between the installation issues, the system not being turned on, and now the lack of support with documentation for the rebates they promoted, the customer service just hasn't matched what was advertised. I'm not sure I could recommend Daniel's based on my experience. If customer service and clear communication matter to you, that's something to keep in mind.

We scheduled an appointment for an estimate and received an initial quote via email. After…read morementioning we had a more competitive offer from another company, the same Daniel's estimator provided a secondary revised quote with a lower price, which ultimately led us to choosing Daniel's for the repair. The job itself had to be rescheduled on short notice and we were accommodating to the request. However the work was completed well and the technician was friendly and professional. However, the issue came with billing. The invoice we received did not reflect the most recent discounted quote we had agreed to. We contacted the company multiple times and were told each time that a manager would call us back, but we never received a response. After several follow-ups and no resolution, the situation escalated into a frustrating phone conversation. In the end, we felt it wasn't worth continuing to pursue and paid the higher amount, despite it not matching the agreed-upon quote. While the quality of the work was good, the lack of follow-through and failure to honor the quoted price left a very disappointing impression. We were not in pressed with the professionalism of the front office and warn patrons to be weary of estimates.

Absolutely fantastic. After three companies gave us incredibly expensive bids to replace a hot…read morewater boiler, Dave came and said it wasn't broken and got it working in five minutes (air in the pipes or something) for a fraction of the price He also pointed out they othershad promised to get us permits they would not be able to get because updated city regulations meant only a new boiler in a new location could get permitted now so their bid didn't even include what would be a necessary move. So honest, so effective, so straightforward. We would give more than five stars if we could.

Dave is awesome. Super friendly, and I always feel like I learned something after talking with him…read more We've got an older home, and he clearly knows his way around it. Dave is quick to respond, shows up as planned and knocks the job out with a smile and a laugh or two.

ALEX with Johnny Rooter Plumbing did a GREAT job at my small office building today! He was prompt,…read morecourteous and knew exactly how to replace the very old shut off valve, which involves turning off water to the building, and then he replaced the fill valve inside the toilet tank. AND, he did all this work very quickly! I've used Johnny Rooter for several times with always a good result. I highly recommend ALEX and Johnny Rooter.

Way too expensive. Shop around for what you need.....don't call this place. Can be a simple fix…read morebut your cost will be crazy high.

I had some pipes break under my house the other day and I called Roto-rooter. Fred was my main…read morecontact and he was very professional, friendly and nice. Five different guys came out for this plumbing issue and all of them were great. It appears the leak is gone now and Fred even swung back by this morning to make sure everything was done to my satisfaction which is nice in 2026 where so many people don't even seem to try anymore. I will use these guys again if I have any additional problems

I called them out to snake a clog because they were fast and reasonably priced when I called 4…read moreyears ago. This time they didn't give me a quote in advance and it was 50% more than last time. They had someone come out with a camera without informing me that it would be an extra charge. The guy with the camera told me my cast iron pipes were so "rotten" that I needed to replace them on an emergency basis and that I shouldn't even flush toilet paper in the meantime. He quoted me $43000 (my house is less than 1000 sq ft with 1 bathroom). He made up a weird story about having to promise to work overtime to get me a "discount" even though he "doesn't work on commission", I guess so I would feel pressured since he was supposedly doing me a favor. That plus the supposed urgency made me wary because that's exactly how scammers operate. I had a much more reputable company out the next day to get a second opinion and come to find out, not only are my pipes completely fine and expected to last at least 3-5 more years, but the actual going rate when I do need the work is less than $20000. So I wasted time and energy trying to figure out how to pay for this "emergency repair" plus the fee for the 2nd company to run the camera for literally no reason. Roto-Rooter clearly saw a female homeowner and assumed I would make a good mark. I will never call them again. PS it's weirdly convenient that in the response to literally every 1 star review, they're "not able to find your records in our system."

I got left hangin by ABC but Chase from Fox came in and took complete control of the repair and…read moresaved my day. I have to give total props to Fox for making me an important enough customer to help out in a timely manner. I highly recommend.

DO NOT USE FOX! SCAMMERS AND PREDATORY…read more Quoted me $ 4,600 for my job. I said no way. Another guy came out and it was about $ 300 ish bucks. Wasn't even the same issue. Adrian at A1 AC is honest and reliable.

We started our journey with Wilson's with replacing our water heater. It was on the blink and it…read morewas time. During the process City of Austin shut off water for a repair down the street and this caused a cascade of problems. A pipe to our kitchen clogged. That was re-piped. Then our kitchen faucet failed. Wilson's stuck with us all along the way. Our Nextdoor neighbor also had problems with flow after the city's work. I recommended Wilson's to them. They were very satisfied too! Highly recommend Wilson's!

Great experience! With a toilet replacement…read more On time and handled with care. Definitely recommend.