My second time here I need stamps and pick up some for my…read morefriend too Very nice and quiet here Very easy to stop and pick up here Parking was good this morning I was the second person here and quick service Very polite too

My visits in the past week have been very good. The front window staff has been very great at…read morecustomer service. Of note is today's visit with Jocelyn as my Window Staff. She was very knowledgeable and she even reassured me that the postage that I affixed to my mailing item could be credited towards my final balance; I added Certified and Return Receipt. She was very good about being knowledgeable about the postal products and it was a wonderful experience. I will continue to come to this location. There was no line and the place is clean and well organized.

Usually usps workers are pretty grumpy, but this is not the case here! Came here to get my passport…read morerenewed after many years of it being expired. I was dreading it. The two gentlemen here were super nice and immediately greeted me when I walked in. You could tell they have a good relationship with the locals here and knew them by name. Had my photo taken, processed some paperwork and even made copies for me. Painless and easy! They are so personable and even gave me a sticker when I left :) they definitely made my day!

The best experience I've ever had with USPS! The staff is super nice and the office is so peaceful…read more We had an appointment for 3 US passports and photos, flawless service!

My boyfriend and I recently moved to Otay Ranch-Chula Vista from Mira Mesa and we glad to find a…read moreUSPS near us. Compared to the one in Mira Mesa, I recommend this one 100%!! I understand what the negative reviews are about, but as long as you are patient and are willing to wait because they do get busy at certain hours of the day (which btw is ALL post office). I went today yo drop off a package and to confirm my change of address and the lady that helped me was super nice and it seems like the rest of the front desk were nice as well. Please don't just assume based on the reviews.

Apparently I have a "unsecured delivery location". I clearly requested for it to be redelivered on…read morea Wednesday so I was home if the knock on the door. They never came and on Saturday i got a message saying they sent it back to the sender.

The Ramona post office is the best USPS office I've worked with. I've had maybe two incorrectly…read moredelivered items in 5 years, and both were resolved quickly. They made getting a passport relatively easy, and I usually don't wait very long in line if I need to talk to someone. I have never needed a P.O. Box, but the lobby is large and clean and always has empty Priority Mail boxes if I need some.

Employee stated they were under staffed so walk-ins could take time and suggested that I make an…read moreappointment but the staff was so kind and accommodating to let me have a passport walk in services as I had all my paperwork in hand and ready to go. Helpful and friendly staff. Paolo assisted with the passport process, was organized and answered all my questions I had.

We have had a GREAT experience with the United Stares Postal Service in Point Loma, Chula Vista,…read moreNational City, Lemon Grove and San Diego -California- The mail carriers have always been super friendly and they go above and beyond to deliver the mail and packages even when someone enter our address a little off. The office staff when I have gone in are also very informative. We love the USPS. Good job guys!

I dropped off a pre-paid labeled package at this location on Monday, May 4th at roughly 4:45PM…read more It's been a week and still - no scan - no delivery. I wish I had waited for receipt as I have done so many times before. I will never make this mistake again. A very costly error.

They are ONLY open till 2pm on Saturday, not 2:30 as I read here. Wasted my time going!read more

I've always had a great experience at this post office - the wait is always short and the team…read morethere is proactively helpful and responsive. I'm almost always able to find a parking spot there too

This review is from someone from out of town who happened to be visiting Julian when realizing they…read morehad a package in the back seat of their car which was supposed to be mailed out that morning. Racing to the post office and arriving seconds before they closed (the door was locked right after walking through it), this certain someone found the staff here to be kind, accommodating, and helpful. In addition to good service, they have greeting cards, boxes, and packaging materials available for purchase in the lobby.

Even though julian California post office is under staff. They are friends outgoing and help is…read moremuchas they can. The post master I have seen and she has helped me . Before. It is clean and the make you feel welcome. They help you to Fox any problems you have. Yes I recommend them. We're I live in Julian mail dose not come to the street so have to have a po box. Thank you julian postal staff you are all amazing and wonderful

Had to go back to send some documents via registered mail. I did it on my lunch break so I was on…read morea time crunch. Luckily I was able to find a parking space up front. I get in at 12pm and there is about 5 people in line and only 1 person helping in the front. This seems like the norm now. The line moved very slow and it seems they are pushing to use the self service section more and more now. Years ago I enjoyed coming to this post office. Always had a bunch of employees up front and the lines moved pretty fast. I don't like the upgrades at all. They got rid of more workstations up front and normally just 1 or 2 people helping. Used to remember 4-5 at all times. At least I was surprised by the cost of my envelope going out. When adding up costs I got $16 to $20 for certified and registered. When I got finished it was just $11 for both. I had to ask if she got everything added in and I guess it's cheaper to do both at the same time.

I've had a serious problem with this post office recently. I have been lied to, ignored, and…read moredisrespected by staff and management. This started when I mailed a certified letter that was never delivered. I was promised I would be contacted to explain what happened and how it would be fixed. That never happened. Those promises were lies. I went in person to speak with a supervisor and waited over an hour with no explanation, until I had to leave because I needed to take my medication and handle other responsibilities. I filed a complaint with the Inspector General, and only then was I contacted and told to come back the next day to resolve the issue. I sent my wife instead. Supervisor Alfredo personally promised me he would handle it and have the certified letter delivered that same day. Once again, that promise was not kept. Alfredo was nowhere to be found. My wife and others waited over an hour while he was repeatedly called over the intercom. He showed no concern for people's time, including elderly customers or those who may need to leave for medical reasons. Eventually, after more than an hour, my wife was helped and had to pay again for another certified letter. I don't wish this level of service on anyone. With the same management in place, this post office will continue to disrespect customers because there are clearly no consequences.