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    Enterprise Rent-A-Car

    3.1 (23 reviews)
    Open 7:30 am - 6:00 pm
    Updated 1 week ago

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    1 month ago

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    11 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    My wife had already set everything up ahead of time with Allstate so I just had to give them my credit card to have on file.

    Mentioned in 2 reviews

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    Hertz Rent A Car

    Hertz Rent A Car

    1.9(17 reviews)
    0.3 mi

    On Saturday at noon I had a confirmed reservation at Hertz Smithtown. I paid with my debit card --…read more$790 was immediately removed from my account. I was then told, for the first time, that Hertz does not accept same-day debit card transactions. I was denied a vehicle. Both employees then left the building. When I asked for help on next steps, the manager -- already in his car -- told me out his window to call Priceline. Priceline told me to speak to Hertz. I stood alone outside a closed Hertz location with $790 gone from my account and no car. This rental was arranged for two combat veterans -- myself and a fellow veteran traveling with a broken leg in a halo brace -- to receive proper medical care. Because of Hertz Smithtown's failure to disclose their payment policy at any point during booking, we now face 36+ hours without housing and nearly $800 drained from my account with no resolution offered. By 2pm Saturday, after multiple follow-up calls, every representative online continued to insist that no money had been taken from my account -- while I was staring at the $790 withdrawal in real time. Each one told me to dispute it with my bank. Not one person from Hertz or Priceline provided a corrective answer, a solution, or any form of assistance. Do not book here. Do not trust that your reservation means anything. And do not expect anyone to be standing there when things go wrong -- they'll already be in their Tesla

    Fast reliable service , more affordable than competitor's , will use them again. Better than…read moreEnterprise!

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    Hertz Rent A Car
    Hertz Rent A Car - They give dirty scratched up cars.

    They give dirty scratched up cars.

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    Empire Rent A Car

    Empire Rent A Car

    3.8(18 reviews)
    27.3 mi

    SEVERE DISAPPOINTMENT. I WILL PROVIDE DOCUMENTATION. I've never given a 2 star review, let alone 1…read morestar. I would've given zero stars, but it was not an option! I tried renting the van for 2 days to celebrate a family birthday party for our grandmother. Needless to say, the whole family was severely disappointed that we were unable to travel together and celebrate her 80th birthday. I received two confirmation emails with confirmation numbers and writing from the company that said the staff is looking forward to taking care of me. One major problem... there was no vehicle for me and the staff blamed me for not calling to confirm... REALLY?!?!? There was a phone call to me, which I returned TWICE. One time I left a message confirming the vehicle and the other time the voicemail was full. The day after my calls, I received the second of two emails with confirmation numbers on them. I arrived as planned and NO VEHICLE. The staff was not only rude, but did nothing to apologize or try to get me another vehicle with someone else. They blamed me for not confirming the vehicle. I finally left after pleading my case for 15 minutes. I played the voicemail I received and showed them the two calls. I returned to them I can see they were getting aggravated with me once I told them it's all on tape. They were directed to stop talking by one of the workers behind the desk. In short, I was told that two email confirmations with confirmation numbers doesn't mean anything because it didn't come from a phone call. HELLO?!?!?! THIS IS 2025! Unbelievable. And yes, I waited two days to write this review so I could digest what actually happened. Please do yourself a favor and go elsewhere. There are not many reviews for this company and I assume the positive ones that are there must've been made up by them.

    They called back to rectify the mistake and reinstate the reservation. This was due to an internal…read moremistake. Hope tomorrow goes well for the birthday function.

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    Enterprise Rent-A-Car - carrental - Updated May 2026

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