We had a wonderful experience working with Stephen as first time clients with Make and Model after…read morea friend referred us. He is very professional, had a great attention to detail, and made us feel at ease while looking for a car to purchase, helping us find a good deal while not pressuring us. I think the best review I could leave would be to copy and paste the text I sent Stephen the day after we received our vehicle at our home. -- Hi Stephen - thank you again for all of your expertise and services finding and leasing our new BMW! Is it normal for your customers to be kind of sad when the purchase is done and feel like they should invite you out to grab a beer or to the next neighborhood barbecue to say thank you? From reading your reviews on Yelp, I doubt we are the first. But we never felt like that after buying any of our prior cars. It's nice to have someone "on your side" in the car buying experience. Thank you!! -Ron, Raleigh NC

Spoke to Stephen about my situation, and he took time and great effort to walk me through a…read morescenario that would immediately alleviate my pressure points and set me up for success in 6 months to a year once my credit is fixed. I know I will be reaching out to them again once I am in a better position to buy. Highly recommend!

Greg is amazing! Friendly, Knowledgeable, Quick replies and easy to talk to. He helped me find the…read moreright car for my unique situation. The negotiations were quick and easy (just a few text/emails) unlike the several hours I spent negotiating at other dealerships in the past. The delivery was super convenient, the car was delivered to my house the next day. I signed the papers and we were done in 10 minutes. Highly recommend Greg and his team.

From the owner: Hassle Free and Very Comfortable way to a new car or truck…read more Can be done through email and text, or you are welcome to come in to our office. No "After Sale" person to speak to that wants to sell you more things. Electronically sign documents most of the times from the comfort of your home, work. Trade- ins, off lease, with or without money owed are welcome. We will get you the highest price for your old vehicle. We will bring your new vehicle to you at home, at work, or come into our office. Whatever works best for you. I promise you it will be one of the most easiest and pleasant vehicles purchase you will ever make.

Joey made the entire process incredibly smooth and efficient. He wasted no time and went straight…read moreto work finding me the best deal possible -- far better than anything I was offered at the dealership. The rate and pricing were excellent, and I can confidently say I'm completely satisfied with both the service and the outcome. Thank you, Joey! You're the best. I'll definitely be doing business with you again in the future.

From the owner: At NYAutoBroker.com, we make car leasing simple, transparent, and stress-free. Whether you're…read morelooking for the best deal on a new lease, need help with bad credit, or want to trade in your current vehicle — we handle it all. What makes us different? We're not a dealership — we're your advocate. We work directly with a network of trusted dealers across New York and beyond to beat showroom prices and deliver the exact car you want, right to your door. We specialize in: Personalized service tailored to your needs Credit-friendly financing and bad credit assistance DMV paperwork and vehicle delivery coordination Support in English, Spanish, Korean, and Arabic Serving all five boroughs from our Flushing, NY location Think of us as your personal car concierge. No pressure. No games. Just better deals, done right.

I was dreading going through the process to get a new car- the hassle of going to a dealership,…read morenegotiating and then spending the whole day there was not something I particularly cared to do. One call to Christian got the ball rolling, and within a few days him and his associate delivered a brand new car to my door. Imagine my surprise when I walked outside and saw the car waiting for me with a huge red bow! Gaston showed me the ins and outs of the new car, gave me recommendations on how to use optional features and settings, and was patient. Him and Christian took their time to ensure every question I had was answered, and believe it or not, made the whole process fun! They took my old car and even returned the plates on my behalf. Christian was incredibly knowledgeable and insightful, and truly had my best interests at heart. He treats his customers like family and I am surely recommending him to everyone.

This was my first time purchasing a car via a car broker and I must say it was such a seamless…read morepleasurable experience. Christian was professional throughout the entire process. He took the time to find out what type of vehicle we were looking for that would work for my family. He searched far and wide for the particular vehicle I wanted down to the particular color I desired. He got us a really good lease deal within our budget. Furthermore, he personally delivered the vehicle wrapped in a bow and took the time to to explain to my husband and I all the different features the vehicle has. Not to mention that even days after he delivered the vehicle he was gracious enough to answer my call to answer additional questions I had regarding the features in vehicle I was not familiar with. After this experience, I will never purchase a car at a dealership again! All of my future vehicles will be purchased through Christian. I can't thank him enough!

Excellent service! Marvin went above and beyond, answering all of my many many questions. Delivered…read morethe car right to my office. Showed me all the features of the car. Even if I have a question after I recieved the car, he's always available and helpful. Will recommend to all of my family and friends !!

For the past few years all of my car purchases have been made by the honest broker! I haven't had…read moreto step foot in a dealership in so long. You tell him make and model, trim, color, price range, etc and makes it happen. I've saved a lot by having him look over my contracts and avoiding those sneaky fees the sales rep add. Best thing is he delivers the car to you! Save your time and money and let the honest broker shop for you!

Good communication and excellent simple process, and good value for cash with no-hassle. We…read moreexchanged texts and photos of the car, scheduled a pickup, and the tow truck driver handed me the check. I would use this service again.

I worked in the car business for years. Even with that knowledge, going to the dealership to…read morenegotiate a deal is a hassle. Crestwood solves all of that. I signed my paperwork in my kitchen. The car was delivered to my front door. Chris handled everything with a professional touch. The price was better than what I would have gotten if I used my best skills. But this is not about price. I saved a ton, sure. What I love is that I didn't have to go through that stress. Hours at the dealership, going back and forth. Who wants to waste that time? And then, after you get your price, you get sent into that 'other room' with the shady character who looks like he stole his mother's silverware. He tries to get you to buy stuff you'll never want or need. I always felt like I needed a shower after those encounters. Crestwood saves you from all that. Seriously, this was the best car buying experience I ever had. I worked with Chris on the phone (and drove him a little nuts probably) and got exactly what I wanted at a price that was better than I expected. Insurance? Handled. Registration? Done. All I needed was a pen. If you are still buying cars at the dealership, there are two things you need to know. First, bring plenty of hand sanitizer. Second, skip that and call Crestwood. No shower necessary.

These guys are the real deal, thank you for all the hard work to find m e a great deal!read more

Go to multiple dealerships, get a price , then call Elite and see how bad the dealers are ripping…read moreyou off . Just got my 3rd vehicle from Rob and this is literally the best car leasing experience you can ask for . I've recommended Elite to multiple friends and this place doesn't disappoint .

After much debate, we realized it was time to suck it up and just get a car. Knowing we didn't want…read moreto commit to owning one, we decided to lease. I haven't had a car though since 2005.. so I didn't even know where to start. A quick online and Yelp search and I found this place.... and seriously, EASIEST experience ever! True story - I spoke to Mike on a Monday morning. Told him what we were looking for, he made some recommendations, we did some research and emailed him what car we decided on Tues morning. We called some car insurance companies for quotes, and Mike got us the paperwork for that car on the same day. A little back and forth with the paperwork, and our car was delivered to our door Wed afternoon. Like that was it - spoke to Mike on Monday morning, sent him a thank you email by Wed afternoon. He was professional, helpful, responsive, and just made the whole thing a breeze! It really was unbelievable. Everyone should do their job like this!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

UPDATE: I recently found out more how unethical Mark acted when doing my current lease. I spoke…read morewith 3 different, unrelated leasing agents about getting out of my current lease & into a new one, & found out that the bank Mark used to get me my car has ENORMOUS penalties if you try to end your lease early - so now, a year into my lease, instead of having about $10k positive equity in the car as would be normal, my buyout is $10k MORE than the original MSRP the car cost! I'm sure he knew this was something that happened with this particular bank & he ALSO knew he was getting me out of another lease early at that time & he never bothered to inform me that if I used this bank, I would NOT be able to with this car. I now believe that when he realized that I was serious about getting another car before my current lease is up, he either purposely ignored me or quoted cars outside my budget because he knew he wouldn't be able to get me out of my current lease & didn't want to have to explain to me why. ORIGINAL: I got a car with Mark & it went OK, but there were a few issues even in the beginning. There was a lot of back & forth on getting the proper insurance paperwork. Every time I got it, he remembered something else that needed to be on there & I had to call Geico yet AGAIN to get the documents revised. It felt like it was his first time doing this when I'm sure most of these things are routine. He also didn't show up when I went to get the car, but sent his younger brother instead. When I got to see the car, the entire bottom of the trunk was scraped and both his brother & the dealer tried to deny there was any damage & only when we showed them it was indeed deeper scratches that were not going to "wax off", did they try to offer a fix. I was able to get it fixed on my own, but I didn't appreciate the leasing agent trying to lie about the damage just to make his buck. This is not the first time I've leased a car with an agent. Previous agents had already examined the car & made sure all car mats, paperwork, etc were there before I even got there. Regardless, I was still appreciative that I was able to get the car I wanted, so I gave $300 cash to Mark as an extra thank you. Now after all the business & the appreciation, with how Mark acted, you would think I'm someone who just came off the street. He has a very bad habit of reading text messages & either taking forever to respond, or, just not responding AT ALL. I tried to address this with him - I understand people can't always have an immediate answer, but at least make a point to respond within a reasonable amount of time without making the customer feel like they're running after you. I also understand that it may not be possible to give an accurate quote as to what a lease would cost until some research is done, HOWEVER if we've spoken several times already about a certain car, & you know that the original quote you gave is inaccurate, wouldn't you let me know that before wasting more of your own & my time on it? I wasted an entire day driving to different dealerships looking to test drive this car only to find out later that night that after almost 2 WEEKS of going back & forth with him, he couldn't find it in the range he had originally quoted me, even though he had supposedly been looking all that time. I continued to try to work with Mark, but being left on read so many times with zero response has left an incredibly sour aftertaste. It appears unless you are the type of client who is going to make the deal easy & not ask too many questions, they don't want to deal with you. Rather be up front & say you can't help, then ignore or string someone along. I would recommend finding an agent who will respect you and your time.

M L Auto Leasing was awesome. He was well informed and straight forward. He replied to all my…read morequestions/emails in a very timely manner. He also called me off his personal cell while he was home just to make sure my vehicle was delivered without incident. I originally called M L looking for a average loaded BMW X5 , but ended up getting a loaded Sport for slightly less than my intended price range! Can't beat that! I highly recommend this place. I love the new car and the experience of leasing it and getting an amazing value was a real pleasure. I would do it again with Lev and will be sure to tell others of this great experience.

Excellent experience renting a car here…read more Cars are right next to rental desk--no shuttle required. Agent gave me the choice of cars and assigned me a very low mileage clean car I was thankful for. When I returned the car the other Agent was just as helpful. Great people were working here when I rented and returned. --- Had a problem using the Toll Device on the car--took that up with corporate and they refunded me one service charge. The device is supposed to charge you only one service charge in a 24 hour period--not a calendar day but the software was charging me a service charge for each day and not waiting 24 hours to charge. Careful driving over NYC Bridges and Tunnels with the device--For example--The Whitestone Bridge does not recognize it and will charge you the same much higher price as if you did not have a device. NYC has all these tricks to get more money out of you. Every-time I drive in NYC they find a way to charge me more money for something.

I will never rent a car from them again. They do not listen to you at all and place you in whatever…read morethey feel like. The gentleman there looked as if he was 12 years old extremely unprofessional