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    Enterprise Rent-A-Car

    2.1 (25 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 week ago

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    8 days ago

    Well done. Although the address needs to be updated I went to the listed address and had to call and get redirected

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    11 years ago

    Not only was I treated rudely and with poor customer service at this branch, but they tried to charge me for false damage to the car.

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    11 years ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.4(27 reviews)
    3.9 mi

    The branch manager Malique is a joke, He has no professional…read moreexperience whatsoever, the way he conducts himself is atrocious! Please stay away from this branch, the staff has no idea what's happening , They promise a rental and when you agree to it Mr wasted Malique comes in and acts like he owns the place and can do anything he pleases , He wasted my 40 minutes in a second, I was about to get the car I wanted and he shuts me down saying they don't have it available where I can see it sitting already and Austin had already promised that car! Mr Unqualified Malique then says rudely " do you want other cars or not ?" To which I explained that I have already selected the car that I want which is promised already by Austin Then he says " you can leave the store " To that I was like wow Is that how you handle business And he goes " yes , you can leave the store " Please explain since when in service industry this has become a norm to handle clients I want to get an answer from the corporate department now Please do not use this location else Mr pathetic Malique would disrespect you , humiliate you and most of all Waste your precious time !!!!!!!!!

    Scheduling was a piece of cake and they were very accommodating. After finally finding a repair…read moreperson for the damages to my car I rented a vehicle from Enterprise. An Altima for an Altima lol. It was a 2022 I believe so it was a much smoother ride than my car of course. Clean inside and out. Only thing was missing was the heated seats. Very helpful staff and even informed me of an error that could have caused an issue with insurance billing. If you need a rental car hit them up I'm sure they can assist with your rental needs

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    Chesapeake Car Care - Auto Repair Tires

    Chesapeake Car Care

    3.4(18 reviews)
    2.3 mi

    Superb value and expert troubleshooting! The team will definitely figure out the most elusive…read moresymptoms and recommend the right fix the first time. We recently moved to the area 2 years ago and were drawn here based on their local award winning "best of Pasadena" service reputation. That award is well deserved and we always bring our cars here for service of all kinds. I am a systems engineer by training and these guys "speak my language"! We have two VWs that are 10 years old and thanks to the Chesapeake Car Care team we expect another 10 years from these cars minimum! I have detected a pattern on the handful of one-star ratings here that are artificially driving down their Yelp score--someone with a beef (I am guessing a competitor who is unhappy they keep winning the Best of Pasadena award) asked a few of their friends to post a bunch of hyperbolic 1-star reviews--I notice that for each of these likely fake reviews the person has only ever submitted ONE review to Yelp ever--one guy even claims they forgot to put his oil filter on and it ruined his car--total nonsense. Bottom Line: These guys are awesome!

    Got an inspection and supposedly I need this part to fix the "jerking problem" I had. Andrew told…read moreme he would order it and to come back to get it fixed. I had some hesitation but because he said he's ordering it (wanted to be a woman of my word) I came back. My family had been going here for a while spending thousands of dollars. Anyway, a couple days later I had the exact same problem, after I paid the inspection also. Therefore he labeled it and said it's fixed. Ryan worked on but Andrew drove it when I returned. Andrew says "Yeah it is "jerking ". I said " thanks Andrew" that's why I brought it here because of this and was told by Ryan"It's fixed". I explained the problem wasn't fixed and I would like them to fix it or give me my money back. Andrew says no, if have to talk to owner. WAITED OVER 4 CLOSE TO 5 HOURS FOR HIM ( TOLD HE WAS PLAYING BASEBALL). He comes in walks right past me and gets behind desk. I explained everything and said Andrew drove it and felt same thing. Andrew now "hesitant" owner there and says yeah maybe it's spark plugs? The inspection, drove and label what it was for sure and now I need spark plugs. " No sir please return my money " I said. Told about how my family spent thousands and owner says very condescending" I don't care nothing about that". Hours of sitting, harsh interaction, no apologies and refused to fix car. Must take this further, Signed the African American Woman

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    Enterprise Rent-A-Car - carrental - Updated May 2026

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