Lockport, NY location are CROOKS. PERIOD. I have just filed complaints with the BBB and the NYS AG…read moreoffice. I had a rental through my insurance while my car was in the collision shop. Upon the return walk through everything was fine, no comment made. I then get a call several hours later from the manager at that location telling me my card on file was to be charged $400 for a smoking fee. Now, I have NEVER smoked a day in my life and I did not authorize ant such charges. I called my claim rep at the insurance company and they took care of the bogus fees. I then see that this location charged my card in addition to payment received from my insurance for charges that should never have been incurred to begin with. $400 from and $250 they knocked it down to from my insurance. I called the location, as had been the entire experience, the clerk was rude and said the manager started the refund but it wasn't approved through corporate and they'd let me know when it was. NO. Then when I tell her that is unacceptable, and that I want a receipt for proof the refund was processed to my card because I could give less than half a damn what the internal process for refunds that are FRADULENT charges is, she hangs up on me and turns the answering machine on so now I am unable to get ahold of anyone. . I am so disgusted. DO NOT DO BUSINESS WITH THESE CRIMINALS

This is a VERY affordable option for renting a car for any occasion! My husband and I had to have…read moreour car towed to have maintenance done twice in 3 weeks and our insurance doesn't cover a rental. After dealing with Enterprise and their crazy (refundable) $300 deposit, we spent $136.81 for the rental of an SUV including their insurance (with a military discount) for 2 or 3 days and we spent $140.57 at Budget Rent A Car including their insurance with a military discount for 2 or 3 days. At Rent A Wreck, we rented an economy car for 5 days and spent $95.78 after a military discount with no insurance through them because they don't offer it. -The only negative. Such an awesome, affordable deal!!! The cars from Rent A Wreck are no more then 5 years old, so you're most likely not renting a piece of junk! The car was clean and ran smooth!

Absolutely INCREDIBLE Service, Beautiful SUV, The BEST Price in town . . .I Can not say enough good…read morethings about everyone there . This is by no means a rent a WRECK....... Again Amazing all around service

Outstanding customer service. Provided me with a vehicle…read moreeven when they were overbooked and out of stock. This enables me to provide customer service for my customers as well. Then paying special attention to me at the end during my return. This went from bad to excellent. Great job CSR team and thank you for going above and beyond. Kudos to you! *****+ stars.

I have had good and some horrid car rental experiences. Fortunately National was a very good…read moreexperience. First the location at the Buffalo Airport is not on the same floor as the other agencies. No worry it's a floor below. Regardless it's super conveniently located across the street from baggage claim. The rep was super nice and friendly. Asked about our flight and demonstrated an interest in helping us get on our way. The hick up was a not having the type of car that I reserved - we wanted a luxury sedan but she offered a small lux SUV. The contracting was super quick and we were off to our adventure within a few minutes. Way to go National thank you.

Love this location. Amazing customer service. Employees are very courteous, friendly, respectful,…read moreknowledgeable and accommodating. Strongly recommend to anyone looking to rent a car to check out this location. Thank you . FIVE stars all the way.

On August 16, 2026, I had an original reservation with Hertz at the Niagara Falls airport for 12:00…read morePM, I got there at 11:55 PM and they closed. Enterprise to the rescue! The Enterprise in the parking lot saw me and told me that Enterprise is open and has cars! I went the Enterprise on 9000 Niagara Falls Blvd requested a full size car, didnt have one, they gave me a small truck for the same price. Very efficient process and I am renting again!

Seamless and attentive team at Enterprise on Stanley Ave in Niagara Falls, Canada! David was very…read moreprofessional and efficient in his assistance making travel a breeze in a busy area. Look forward to returning for future rental needs in the Niagara area. Renee was attentive and kind in her approach with myself and other patrons making travel arrangements smooth. Very efficient location for ease of logistics traveling into our out of Canada into Buffalo or NFNY!

They charged me an additional $900 for winter tires that I never requested. Every effort I made to…read moreresolve the issue was unsuccessful. Managers refused to take calls, I was forced to repeat myself multiple times, and I still received neither a refund nor receipts for the questionable charge. They also failed to follow the instructions provided by my insurance company regarding the vehicle specifications that should have been given to me after my accident, yet they still charged me for a service I never asked for.

Website bad, staff very good. For several weeks in the…read morelead-up to the rental, key parts of the Hertz website did not work, namely the contact-us form for non-urgent queries and the chat facility. Also, the website did not give me an electric car option for my trip, but when I called the helpful staff at the rental site, it turned-out that many such vehicles were available. Eventually got one, and took it all the way to DC, a one-way hire. It was however 3 years old and no charge cables were supplied; that was not a problem for using public charge points as they all had cables but a cable for charging at a home would have been useful.

Had a confirmed pickup at the airport. Our flight arrived on time. The kiosk was closed. Took a…read morecab to their offsite location and they were closed. Called Hertz customer service, on hold for 20 minutes then told they must have closed early for the day. Our cab driver said this happens all the time. Next day checked at the airport, they were still closed and TSA staff confirmed this happers all the time.

What a great experience!!! I was visiting family nearby and…read morecalled this office. I called the night before I needed the car and spoke with Dani. She was super nice and accommodating. She gave me a great rate and assured me it would be available when I got there in the morning. When I arrived, I was met by Dani and Mike. They were both super friendly and made my rental very easy and quick. The office was also very clean and organized. When I returned the car, Dani and Mike were both there and I was even offered an immediate ride if I needed it. Customer service and satisfaction are AAAA+++ at this location and I will continue to use Dani and Mike when I return to Buffalo!!!!!!

Great business to deal with. My truck was involved in an accident and i needed a rental for the…read moreweek. They were quick and efficient. They did not charge me extra for little scuffs and scrapes and were very pleasant to work with. I would not hesitate to rent from here again. They even picked me up and dropped me off at the collision place down transit rd for free!

After the flubbed appointment at Mavis Tires (3-4 hour wait with my appointment time scheduled), I…read morefound Sikes. The two brothers helped me out, price matched my Mavis tire estimate, and had me up & back on the road in about 1/2 hr. they were pleasant, I wasn't uncomfortable being female. I would highly recommend this location to get your tires in Batavia, NY. They now have a new customer. Thank you again !

From the owner: SEI Tire Warehouses, is a premier tire shop in Batavia, New York. We offer a large selection of…read moreretailers' new name-brand tires. Rely on us for high-quality tires to keep your clients happy. Whether you need car, van, or truck tires, our expert team will find the best tires for your clients and shop. Contact us for pricing details. Call (585) 343-3018 today to place your order. SEI Tire Warehouses works with retailers, car dealerships, service departments, and a range of wholesalers in Batavia, New York, and the surrounding areas. Because we are local and in your area, you can count on us to have the tire you need to keep waiting time on your end to a minimum. Need tires for your business? Call SEI Tire Warehouses at (585) 343-3018 today.

Recommended, as long as you understand that you are renting from a small, local company with a…read morelimited staff. The owner was pleasant and straightforward, and the car was clean, well maintained, and had winter tires. A brush for snow would have been nice though! Two things to keep in mind. If you are going to use your own insurance, be prepared to prove that you are covered. Bring paperwork. The owner is a stickler on this, which isn't unreasonable... I'm not surprised that many people think they're covered for things like loss-of-use when they in fact aren't. Second thing is that if you arrive at the airport on a red eye at 6 am (or in the late evening I imagine..), you are going to be waiting until normal business hours to get your car. My girlfriend and I discovered this the hard way . Again, not really something I can fault Xceed for, it's just the kind of thing you take for granted with the big agencies with an airport presence. Similarly, we had to accept a ride back to the airport earlier than we'd have liked, as the driver had to make other pick-ups. Bottom line: Fantastic value for money as long as you are willing to sacrifice a little convenience.

Xceed car rental is the real deal and you can't get a better deal even if you try. They came to my…read morehouse picked me up and provided me a fantastic car with a great value. I'm definitely a customer for life.