Blamed for damages I could not have done. Upon returning the car from a different location the…read moreagent took the most thorough inspection of a car I've ever seen - including sight lines of the panels and even checking the roof. It was obvious they were fishing for something to ding me with to make a quick $500. Ended up chasing paperwork for 6 weeks because the vehicle was never processed as "damaged" - they were happy to "get back to me" since they had my $500 already but never did. I have never experienced anything like this before despite hundreds of rentals from all over the world. Will never rent from there again.

From the owner: Need a rental car in Guelph, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the…read moreshop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Guelph location today.

Contacted them about my interest in a vehicle they had had in stock for more than a year and a…read morehalf. Their price was well above the value of the car, 30% above, to be exact, at minimum. The car would have to be perfect, for it to just be 30%+, and even then, they're asking way too much. I called and asked some questions about the condition of the car, as their pictures showed some concerning things. The headliner was dirty, which you'd think they'd clean before taking pictures, and the antenna had clearly been replaced for some reason. It was no longer the color of the car. They come color matched. They claimed the car was in pristine condition, despite these things saying otherwise. I asked how flexible they were on their price. They said they were flexible, but then proceeded to show otherwise. I told them I knew how much the car was worth, and told them I was willing to pay slightly more than the value of the car, but not what they were asking. They said they had to get what they were asking, purely to maintain a profit. So, either they're blatantly lying, or they're just bad at what they do. Their asking price was 3x trade in value, and that's more than likely how they got the car. The amount they wanted to 'maintain a profit' was the same as their asking price. So, clearly when they said they were flexible, they were lying. That also would call into question how pristine the car is, with all the other evidence to the contrary. The negative reviews they've got seem to be earned.

Great experience in dealing with Talib. Quick, easy communications and service. No BS is what i…read moreexperienced and drove away with the car "I" wanted. He was even gracious enough to add a couple of things to the deal without me asking. Future customer for sure even though they're a little far distance in travel.

I use Red Car several times a year and I'm pleased- they are punctual and the vehicles are clean,…read morefriendly drivers. I book a private transport when the whole family is going, and shuttle when I travel alone.

People, I have always caught Red Car the airport over 15 years. Their prices have gone up 70%, the…read moretime taken to get me to Pearson airport now takes 1.5 hours because of all the drop offs etc. Now for the good part.... This time I took a GO Bus 29 & then Transfer to the 40 to Pearson. $11 !! Yes it cost me $11 not $120 and it only took an extra 15 mins. More room on the bus, comfortable and very efficient. I am now completely converted. Red Bus NO MORE !!!!!