I use Red Car several times a year and I'm pleased- they are punctual and the vehicles are clean,…read morefriendly drivers. I book a private transport when the whole family is going, and shuttle when I travel alone.

People, I have always caught Red Car the airport over 15 years. Their prices have gone up 70%, the…read moretime taken to get me to Pearson airport now takes 1.5 hours because of all the drop offs etc. Now for the good part.... This time I took a GO Bus 29 & then Transfer to the 40 to Pearson. $11 !! Yes it cost me $11 not $120 and it only took an extra 15 mins. More room on the bus, comfortable and very efficient. I am now completely converted. Red Bus NO MORE !!!!!

So glad I booked our rides with these guys! Will definitely use them again. Terry and Adrian were…read moregreat!

Driver was really unprofessional, looking at phone while driving. We won't book from this company…read moreagain.

Used their service multiple times this summer- staff was amazing to as we had a baby seat that was…read moremissed by us at pick up- they sent another vehicle to go and pick up the seat so that we had it on our trip. Love these guys!

run ,dont' walk! terrible company! my driver took off!! left me at terminal 1, got home 5 1/2 hours…read morelater! driver thought it was funny! very condesending! ! no customer service!!!

Not impressed , will never use or recommend GTT again! I…read moretry to support local, I know Uber and other companies are huge competitors. I am switching to another form of transportation for my son. If you have special needs, or elderly, they are undependable, leaving my son with autism stranded and vulnerable ! Friday November 14, 2025 I called GTT at 9:30am to reserve a cab pick up for my son , who is special needs. The cab was to pick him up at his job between Hespeler and Guelph, on Hwy 24. At 3:05 pm I gave her full address of pick up and drop off. The dispatch confirmed all the info. I told her that he would pay The cab driver. I received a confirmation text immediately . At 2:50 pm , I received a text saying the driver was on their way , 3 texts actually. Saying what type of car etc that would pick him up. At 3:02 I received a phone call from GTT. She asked if I was trying to book a cab for pick up at Royal city nursery. I said not trying I booked and confirmed this am. She said well we cannot pick him up , I would have to call a cab in Guelph , but it would likely take 45 mins!! She asked if we have an account. I said no. I was not happy! I told her this is not an option.. he's autistic and why am I just getting a call now at his time of pick up . She said well the debit machine is down so can't pick him up! Never once did she ask if he was paying cash, or how he's paying . Just nothing she can do!! I got angry, said a few choice words and hung up! I was no where near his location, but stopped what I was doing and picked him up 30 mins later. He told me at 3:05 pm, at his pick up time he was outside waiting, saw Golden triangle taxi, drive right past him on hwy 24 , heading to Guelph! This is totally unacceptable!

This is the worst taxi I've ever used in my entire life. The receptionist treated me like garbage…read moreand hung up on me, I assumed no one was coming because she didn't even let me speak or asking me when I needed a taxi by, and she kept yelling at me, so I booked another taxi company to come in 40 mins. The guy calls me and says I'm here. I told him I don't need him and didn't even think anyone would come. They he kept asking me what the exact address is (cause I only gave them an estimate) and I kept telling him I don't need him. He kept pressuring me and I finally said ok but I told him he'd have to wait 15-20 minutes cause I wasn't ready. He told me to cancel the other taxi so I did. He called me multiple times harassing me telling me he's going to leave and yelling at me. Then he harassed me during the car ride and basically forced me to tip him out of fear. He was very abusive. Not only that but he kept pressuring me and antagonizing me to pay immediately at the beginning of the trip and I told him one second I have to download the app and he kept interrupting me every 5 seconds telling me to pay. Actually unhinged behaviour. I used them once a few years ago and remembered having a bad experience too so nothing has changed. I regret this so much I wish I just took an Uber cause it's the same price and they actually screen their employees.

The absolute worst customer service. Booked a taxi for 3 from Pearson International Airport to…read moreKitchener and was informed by email that the car I booked would not accommodate 3 people with 3 suitcases and I would need to book a van at $35.00 more. I spoke to management and was informed that their board decided that this is their policy now and no exceptions. Con artists trying to extort more money for their inadequate service. Will never use Waterloo Taxi service again and they didn't care. Use another taxi company for better customer service.

This is my favourite taxi company in Kitchener-Waterloo for traveling to/from Pearson Airport. I…read morehave used it for myself on many occasions and I booked it also for my son, and it was always reliable, efficient, and punctual. The drivers are excellent and the vehicles clean and comfortable. I trust this company 100%, and would recommend it to other travellers. Don't be put off by booking online and giving your card details in advance. They are a trustworthy company and the money will only be taken on completion of the trip. Plus, their prices are the best in the market. What is not to like?

Very professional and helpful. Felt comfortable and stress free on the way to Pearson.read more

From the owner: Limousine Services Airport Servicesread more

We used Cloud 9 Limousine Services when we arrived at Pearson Airport, to take us into Toronto, and…read morewe also pre-arranged to have Cloud 9 pick us up on the return trip to the airport. Both experiences were positive: our drivers were friendly, on-time and courteous, and the fare was reasonable.

From the owner: Please Include Pickup and Drop off Locations in all Inquiries…read more Text NOW or go to our website to reserve your preferred dates and times. Cloud 9 Limousine Services Inc. is the ultimate in luxury and comfort. No other limousine business can match our services. Customer satisfaction guaranteed . We provide safe reliable and professional chauffeured black car service . call Today and get 10% off your booking! We specialise in Sedan Cars and SUV's only. Airport transfers , Toronto Pearson Airport, Billy Bishop Airport , John C Munro Hamilton international airport, Buffalo Niagara international airport , Skyservice Esso Avitate private terminal, Shell Aerocenter private terminal , out of town , We also offer services for special occasions, wine tours, corporate clients, meet and greets, and livery services (private chauffeur) as well. Customer satisfaction guaranteed. Text or call us for a quote! 416-459-9559 1877-505-9559 Info@cloud9limo.ca

We relied on Prestige Limo Bus for our daughter's wedding. They were well organized and stayed on…read moreschedule throughout the day. The limo bus was excellent and the driver Joe was very professional and accommodated.