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Enterprise Rent-A-Car

3.4 (90 reviews)
Closed 8:00 am - 5:30 pm
Updated 1 week ago

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12 days ago

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1 month ago

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3 months ago

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14 days ago

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1 month ago

Great service! They are very transparent and were able to help me out in choosing the right car.

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2 months ago

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1 year ago

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10 months ago

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4 years ago

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2 years ago

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2 years ago

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2 years ago

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5 years ago

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4 years ago

Abel and Tanner were awesome super fast friendly and efficient I was in and out under 10 min! Thanks again

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3 years ago

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3 years ago

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5 years ago

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3 years ago

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7 years ago

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6 years ago

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6 years ago

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4 years ago

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9 years ago

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6 years ago

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9 years ago

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8 years ago

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16 years ago

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17 years ago

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15 years ago

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10 years ago

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8 years ago

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5 years ago

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7 years ago

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11 years ago

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10 years ago

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5 years ago

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15 years ago

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8 years ago

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8 years ago

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7 years ago

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Page 1 of 3

Ask the Community - Enterprise Rent-A-Car

Is there a key drop box at this location?

YES there is!!! Dropped off on a Sunday. Super easy.

View All 2 Questions

Review Highlights - Enterprise Rent-A-Car

I had the same issue with an Enterprise rental that died in the 5 freeway 10-months ago and the LAX Enterprise staff were unprofessional and useless.

Mentioned in 2 reviews

Read more highlights

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.6(58 reviews)
7.7 mi

This experience demonstrated a serious lack of professionalism, accountability, and basic customer…read moreservice. Over Easter weekend, I had arranged for a 7-seat vehicle and received a clear confirmation from your staff. We relied on that confirmation when planning our transportation. However, when we arrived, we were informed that the vehicle was no longer available. This contradiction was both frustrating and unacceptable, as it directly impacted our plans. During this interaction, I expressed frustration at the situation, which I believe was reasonable given the circumstances. At no point did I threaten any employee. Despite this, one staff member accused me of making threats--an allegation that is completely false and appears to have been used to deflect from the failure to honor the original commitment. We then attempted to resolve the issue at a second location, but were denied service based solely on the claim that I was "upset." While I was indeed frustrated, my behavior did not warrant refusal of service, and the situation could have been handled with basic professionalism and de-escalation. As someone with years of experience in sales and customer service, I find the handling of this situation deeply concerning. The combination of misinformation, lack of accountability, and refusal to assist reflects poorly on your organization. I would appreciate a formal review of this incident, including clarification on why a confirmed reservation was not honored, why false allegations were made, and why service was denied at a second location. I will also be escalating this matter to corporate for further review.

Jeny is such a great employee I had to pick up a rental from this location due to an accident. I…read morewas in and out within 20 minutes or less with everything reserved online no issues very professional service. Thank you again!

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Dollar Car Rental - Dollar Car Rental is inside the Oxnard Airport

Dollar Car Rental

3.1(126 reviews)
9.4 mi

Professionalism I…read morerecently had to rent a car while my own vehicle was being repaired, and my experience with Dollar Rent a Car was absolutely outstanding--largely thanks to Henry Flores. From the moment I arrived, Henry was professional, courteous, and genuinely attentive. He made what could have been a stressful situation incredibly smooth and easy. Everything was clearly explained, the process was efficient, and I felt truly valued as a customer. The vehicle was clean, well-maintained, and exactly what I needed. Henry's professionalism, patience, and excellent customer service truly stood out and made a big difference in my experience. It's rare these days to encounter service like this. Dollar Rent a Car is fortunate to have an employee like Henry Flores. Because of him, I will absolutely return and highly recommend Dollar Rent a Car to anyone in need of a rental.

Please save yourself some money and use Dollar Rental! Doing my research (Budget/Avis are at the…read moresame location but priced much higher) I saw Dollar had a wide range fleet of vehicles for a much more affordable price range. They also had all the same type of services such as roadside assistance, insurance, and several add-ons. The main reason I kept coming back is the staff is AMAZING! Sai and Henry will always bring you a clean fueled vehicle, will recommend what vehicle works best for the distance you're traveling or its use, plus they will also help you if you suddenly need to extend the use. Can't say enough how much I recommend them and I'll continue to use them!

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Dollar Car Rental - Josh was very kind and professional

Josh was very kind and professional

Dollar Car Rental - Great

Great

Dollar Car Rental - This was the car I rented. I did get an upgrade, but it was worth it and again they were very accommodating.

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This was the car I rented. I did get an upgrade, but it was worth it and again they were very accommodating.

Enterprise Rent-A-Car - carrental - Updated May 2026

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