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    Enterprise

    5.0 (3 reviews)
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    DCH Paramus Honda

    DCH Paramus Honda

    (470 reviews)

    Great service provided by Hamad Deeb. He made sure we understood the process inside out. Great…read morecustomer experience

    My wife and I came to this Honda dealership seriously considering a vehicle purchase. After waiting…read morean unreasonable amount of time just to be acknowledged, the test drive made it clear we would not be doing business here. Our sales person was Hamad Deeb and his conduct was unacceptable. We asked to test drive the Honda CRV-hybrid- My wife was driving an unfamiliar vehicle on the highway and asked reasonable questions about its safety and cruise-control features. Instead of providing clear, patient instruction, he spoke down to her, barked commands, and repeatedly yelled at her. He told her to look at buttons and controls while she was driving at highway speed, gave rushed directions without adequate warning or explanation, and then accused her of not listening when she could not instantly respond. This was not instruction; it was distracting, intimidating, and unsafe. No customer should be treated this way--especially while operating a vehicle they are test-driving. We came out of that test drive with her close to tears and afraid to even ask any questions about the car. We reported the experience to management, Diego Cozar. This was one of the worst dealership experiences we have had, and Hamad Deeb's behavior directly cost this dealership our business. The manager offered to have us meet with someone else or if there was any deals he could offer, but we will not support this business ever after the belligerent behavior we just received.

    Parkwood Automall - The price I thought I was paying, as anyone would. But it was actually 43,000

    Parkwood Automall

    (47 reviews)

    Parkwood Automall also scammed me. And I'm left with no title, plates or registration since July,…read more2024. Anyone with the same experience please contact my lawyer. Law Office of Cathleen J. Christie LLC 732-285-2726

    Absolutely terrible experience. **15 % HIDDEN DEALER FEE!!!…read more** Bought a 2020 Durango RT from Miguel. Thought we agreed on the listed price. Put $12,000 down.. and come to find out, he overcharged me on the truck $7,000, when I got my payment from the finance company a week later. This was never agreed on! You go in to buy a truck advertised for $35,895 and find out that's their price, that THEY paid, as if that's relevant. But charge you $43,000. Absolutely disgusting he would scam us this way, especially after saying we needed a safe truck for our young children. Let alone, they RESET the oil so I would think it's full. Mind you, these are charges that come with the price of the truck. Come to find out, it hasn't been changed in over a year and a half. Had my husband not been good with cars, I would've never known, as a trusting buyer. They also promised to replace the tires and sent us to a chop shop in union, to give 4 different brands of tires, from 2019. When speaking with Eli, the arrogant sales manager, he came with attitude and asked my mother not to speak since she didn't purchase the truck, when she was proving him wrong. Then ACK comes along and tries to fix this because he's mortified by how his staff acted. He asks my age to justify if I'm adult enough for him to speak to. I'm a 36 year old mother of two, a homeowner for 8 years, and have 2 jobs. How belittling, as a man would never be asked this. Do not ever buy a car from these scam artists. They're smug and arrogant and won't tell you about the 15% dealer up charge that's only on their website. Who goes on a website while INSIDE of a stealership? That's what this place is. A fraudulent stealership. ACK and ELI may have gotten away with this in the past, but karma gets people back in the worst ways.

    Frank Motorcars - Frank Motorcars

    Frank Motorcars

    (14 reviews)

    I was greatly dissatisfied with this dealers customer service. I had to wait for over a month to…read moreget a set of keys with a fob for a vehicle I purchased for my son. My son was blamed for what should be the sales representative responsibility and the dealerships responsibility to have a set of keys already made before putting a car on the lot. Instead I was only allowed to have one fob/key combo, and a single key with no fob after complaining. My son tells them he was only available at 3pm, that was his fault apparently. The second time a gentleman by the name Frank tells my son after being told to see him that it's the first he has ever heard of it. No one ever calls you back in this place except for ONE person which was a sales rep Ramon. But the entire time I saw him after being frustrated, he tells me to come back later in the afternoon after telling me on the previous conversation that I can stop by at anytime. Which I showed up at 10 am, to only be told to come back at 12:30 because he had to wait for someone. I came back earlier to find out he could have just called the key maker himself and not have waited. And btw, I had to wait another hour for the key maker to show up. Then the finance manager continues to blame my son for the wait of the set of keys. And another gentleman decides to join in the blaming game as well....just bad customer service, terrible communications, no follow through, and blames the customers for their wrong doing....DONE...Never coming back!!!

    Fair deal from guys who love cars!…read more I bought a car from Frank Motorcars yesterday and i could not be more pleased with my purchase. They were very professional, courteous, and knowledgeable. Most of all, it was obvious that they love cars and wanted to make sure I got exactly what i was looking for. They have an excellent selection of desirable cars in their two locations and they sell them at a very fair price. I was treated with respect - no hard sell and no pressure tactics. I will definitely go to Frank Motorcars again when i need another used car.

    Mike's Auto Sales

    Mike's Auto Sales

    (6 reviews)

    I don't understand the negative comments here. I bought a car from here and it's fine and running…read morewell I will update this review after my family mechanic looks at it. You also buy what you pay for just an FYI.

    It's reviews like this I wish the rating could be higher then 5 stars and this would be one of…read morethem! This is by far the best dealership I have ever come across and I'm so happy I did . Malek is the definition of customer service and What it should be. He takes care of his customers exceptionally well, professional, courteous and keeps his word . I also did my test drive with sam who again customer service out of this world , very personable , when doing the test drive it was like driving and talking with a good friend and not a stranger . I was having a terrible car buying experience until I came to mike's auto , he doesn't play games or waste your time , the second you reach out he responds within 5 minutes. I live an hour away and told him i didn't want to drive an hour just to be turned down, he had everything sorted out and settled within an hour, the car I wanted with the payments within the price range I wanted . It was to good to be true, I was updated the whole time , car serviced on Thursday, sent my a picture of the oil change Friday and I picked up the keys car and signed paperwork on Saturday and he even took the car off of the for sale inventory because i said I would come and finance it. Malek and Sam are beyond phenomenal and i would recommend Everyone to go there , I'm beyond in love with my car and i will be buying any future car through them and only them and i recommend everyone to go there . Great cars. Great prices . Customer service that's beyond incredible, by far the easiest and smoothest car buying experience. Thank you Malek & Sam ! I ALTIMAlly love my car Thomas

    Enterprise - carbuyers - Updated October 2026

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