Our experience with Dave at Auto Direct was appalling. After the dealership mishandled paperwork…read moreand delayed the DMV registration, it caused a string of issues -- all rooted in their own lack of organization and accountability. When my sister and young niece tried to follow up, Dave responded by yelling profanity at them. An adult man shouting at two women -- absolutely disgraceful. It was so unacceptable that his own brother privately apologized and acknowledged Dave's behavior was inexcusable. That alone speaks volumes. They sell vehicles with issues, overpromise, underdeliver, and dodge all responsibility when things go wrong. What's worse is how Dave speaks to women -- condescending, aggressive, and completely unprofessional. Frankly, it's a good thing it was just my sister and niece who dealt with him. Had it had been me in person the situation would've demanded a much more serious conversation. It's a reflection of how upsetting and inappropriate his behavior truly was. A complaint has been filed with the BBB. If you care about being treated with decency and respect, avoid this place at all costs. May the universe deal with David in this life and the next.

Great seller of previously owned automobiles. Owner David takes great pride in delivering a…read moreslightly used auto for your happiness. Highly recommend!

I hate to say I told you so......composed my review on Google reviews about 9 months ago (September…read more2022). No wonder that the aggregate review score AVERAGES range from 1.9 to 3.2. , regardless of the review site: (Google/CarFax/Car Dealer/Yelp). As I mentioned in my Sept. '22 review, the DMV/MVC rep I spoke to was in the process of conducting a field audit of these shysters, b/c there were a LITANY of complaints about these snakes. This very professional and thorough DMV rep ( we spoke 3 times via phone) related that a majority of complaints involved Title work: missing/INC/late mailing/no mailing at all/mismatched or downright FALSE names/ addresses on previous titles!! So not only do you run the risk of getting ripped off but you also invite being unknowingly suckered into a web of deceit/outright fraud, driving w/ a Title that may not be legit? Incredulous that this Auto Mall is still in business although more recent reviews indicate a change in ownership; may explain the rise in review scores all the way to 3.2 out of 5. Wonder what prompted an ownership change? Parkwood came through w/ the hard to find BMW i3 & this EV is a wonderful car but the Title issues that plagued our purchase apparently still exist, despite the LONG OVEDUE ownership change. The fictional "Bada Bing" strip club from the beloved Sopranos was depicted in Lodi ,the next town over from Elmwood Park, where Parkwood is based. Throughout our 3 visits from the Jersey Shore, Parkwood shared several similarities to Tony Sopranos strip club: an overall illicit vibe, fast talking shady looking "guys in the back office", very narrow highway location w/ careening, speeding cars. ( If you visit, be careful of these renegade drivers). 2 *, consistent w/ my previous Google review b/c Parkwood found this BMW & Tony B was professional & made our all cash purchase easy.

Parkwood Automall also scammed me. And I'm left with no title, plates or registration since July,…read more2024. Anyone with the same experience please contact my lawyer. Law Office of Cathleen J. Christie LLC 732-285-2726

When i called Bergen can a one sales person answer the phone, his name John, I schedule a date to…read morego, all is smooth professional, when i arrived to the please, every body called me by my name, they were ready worked as a team. Every employee worked on his part, made the buying process very fast and easy. The car that i bought is great, clean. I like their honesty and the way they work.

this will be my 3rd experience with Bergen Car Company, i must say it has been a phenomenal…read moreexperience. Diego went out of his way to make sure that I would find something that met my standards. you have to Appreciate when you find a place that's honest and that is willing to work with you like this dealership did for me. the staff is super helpful and i totally recommend this place to anyone looking for a car.

Car salesman was not pushy at all. I would definitely use them again in the future for a new used…read morecar.

I had a pleasant experience checking out what enterprise had to offer. They have a wide variety of…read morenew model cars. The models I looked at were 2019 but had mileage of approximately 40k. I wanted something with lower mileage. You get their actual price , no haggling no additional surprise and their inventory is always changing. Well worth a visit if you are looking for a newer used vehicle.

Just brought a car from here with KARIMA and it was the best experience ever. I haven't brought a…read morecar in years and i didn't know what to expect. Karima let me know all details I needed to know and everything was up to me and what I wanted Financially and with what kind of car I wanted. It was easy and there was nothing hidden from me. It took 2 hours!!!! Shout out to the team that was also there they were so friendly and let me tell you THEIR vibe was everything!! The experience was so great. Thank you Enterprise of ELMWOOD .. THANK YOU KARIMAA your the BEST!!!!!!

Both picking up the car and returning it were very efficient and professional…read more Enterprise employees were very friendly and helpful -- will definitely use Enterprise in the future.

I was greatly dissatisfied with this dealers customer service. I had to wait for over a month to…read moreget a set of keys with a fob for a vehicle I purchased for my son. My son was blamed for what should be the sales representative responsibility and the dealerships responsibility to have a set of keys already made before putting a car on the lot. Instead I was only allowed to have one fob/key combo, and a single key with no fob after complaining. My son tells them he was only available at 3pm, that was his fault apparently. The second time a gentleman by the name Frank tells my son after being told to see him that it's the first he has ever heard of it. No one ever calls you back in this place except for ONE person which was a sales rep Ramon. But the entire time I saw him after being frustrated, he tells me to come back later in the afternoon after telling me on the previous conversation that I can stop by at anytime. Which I showed up at 10 am, to only be told to come back at 12:30 because he had to wait for someone. I came back earlier to find out he could have just called the key maker himself and not have waited. And btw, I had to wait another hour for the key maker to show up. Then the finance manager continues to blame my son for the wait of the set of keys. And another gentleman decides to join in the blaming game as well....just bad customer service, terrible communications, no follow through, and blames the customers for their wrong doing....DONE...Never coming back!!!

Fair deal from guys who love cars!…read more I bought a car from Frank Motorcars yesterday and i could not be more pleased with my purchase. They were very professional, courteous, and knowledgeable. Most of all, it was obvious that they love cars and wanted to make sure I got exactly what i was looking for. They have an excellent selection of desirable cars in their two locations and they sell them at a very fair price. I was treated with respect - no hard sell and no pressure tactics. I will definitely go to Frank Motorcars again when i need another used car.

excelente servicio, buscan todas las manera de ayudarte y hacen lo posible para que te sientas a…read moregusto con tu compra. 100% recomendados volvería una y mil veces más

From the owner: Make an informed choice with our team's assistance, ensuring your selected vehicle meets all your…read morerequirements for safety and comfort.

I have to admit when it comes to used car dealers I'm very cautious. However this place seemed…read moredifferent, more concerned about what the customer is looking for rather than the hard sell. I picked up a 2010 Lexus RDX 350. It's the first honest car dealer I've come across in all my years. I would highly recommend checking this place out.

Found this dealership through a "vehicles for sale" search on Carfax.com. I sent an email for…read moreinformation about a truck we were interested in. Very prompt response from Faran, the owner. He was knowledgeable about the vehicle and financing options. Unlike some small dealerships, he has more than one finance company he deals with to help get the payments you want. He was very courteous and professional. Would definitely recommend if he has a vehicle you're interested in.

from the moment I spotted their ad on craigslist , and began conversations on there vehicle…read moreinventory. These gentlemen were extremely informative and willing to offer up any information. I needed and even information I didn't know to ask!!! I am 100% convinced of their integrity and honesty and how extra they worked to assist me with the purchase of my first construction vehicle. I have officially found my one and only automotive dealer on demand and I would highly recommend them to anyone else looking for reasonable pricing and quality vehicles. Trust is key in this world and they have mine!!!!!!!

This place is a scam. Save time and money don't visit here…read more They advertise low price then comes all crazy fees.

They were rude on the phone. They were playing games. One person told me that we could work out a…read moredeal. Second person then says you have to come in if you want to do the deal. I explained I would not come in unless I had a deal because I lived 4 hours away. I would stay far away from this place! And they lied about the condition of the car when I finally saw all the pictures.