Our experience with Dave at Auto Direct was appalling. After the dealership mishandled paperwork…read moreand delayed the DMV registration, it caused a string of issues -- all rooted in their own lack of organization and accountability. When my sister and young niece tried to follow up, Dave responded by yelling profanity at them. An adult man shouting at two women -- absolutely disgraceful. It was so unacceptable that his own brother privately apologized and acknowledged Dave's behavior was inexcusable. That alone speaks volumes. They sell vehicles with issues, overpromise, underdeliver, and dodge all responsibility when things go wrong. What's worse is how Dave speaks to women -- condescending, aggressive, and completely unprofessional. Frankly, it's a good thing it was just my sister and niece who dealt with him. Had it had been me in person the situation would've demanded a much more serious conversation. It's a reflection of how upsetting and inappropriate his behavior truly was. A complaint has been filed with the BBB. If you care about being treated with decency and respect, avoid this place at all costs. May the universe deal with David in this life and the next.

Great seller of previously owned automobiles. Owner David takes great pride in delivering a…read moreslightly used auto for your happiness. Highly recommend!

Parkwood Automall also scammed me. And I'm left with no title, plates or registration since July,…read more2024. Anyone with the same experience please contact my lawyer. Law Office of Cathleen J. Christie LLC 732-285-2726

Absolutely terrible experience. **15 % HIDDEN DEALER FEE!!!…read more** Bought a 2020 Durango RT from Miguel. Thought we agreed on the listed price. Put $12,000 down.. and come to find out, he overcharged me on the truck $7,000, when I got my payment from the finance company a week later. This was never agreed on! You go in to buy a truck advertised for $35,895 and find out that's their price, that THEY paid, as if that's relevant. But charge you $43,000. Absolutely disgusting he would scam us this way, especially after saying we needed a safe truck for our young children. Let alone, they RESET the oil so I would think it's full. Mind you, these are charges that come with the price of the truck. Come to find out, it hasn't been changed in over a year and a half. Had my husband not been good with cars, I would've never known, as a trusting buyer. They also promised to replace the tires and sent us to a chop shop in union, to give 4 different brands of tires, from 2019. When speaking with Eli, the arrogant sales manager, he came with attitude and asked my mother not to speak since she didn't purchase the truck, when she was proving him wrong. Then ACK comes along and tries to fix this because he's mortified by how his staff acted. He asks my age to justify if I'm adult enough for him to speak to. I'm a 36 year old mother of two, a homeowner for 8 years, and have 2 jobs. How belittling, as a man would never be asked this. Do not ever buy a car from these scam artists. They're smug and arrogant and won't tell you about the 15% dealer up charge that's only on their website. Who goes on a website while INSIDE of a stealership? That's what this place is. A fraudulent stealership. ACK and ELI may have gotten away with this in the past, but karma gets people back in the worst ways.

Highly Recommended,Excellent Customer Service, Professional…read more I called fares (owner of Bergen Car) and told him what SUV I am looking for? ACURA MDX 2016,Low meilage and burgundy color! He called me after couple days to inform me he has at the shop! I was very impressed and felt so happy and comfortable to deal with fares and his staff! He is very Professional and pleasant! I purchased the vehicle that I want with reasonable price , Paid fair for both parties! I Highly recommended Bergen Car Company! Thank you bergen Car Company!You guys are Awesome.

All employees of Bergen Car Company have been accommodating, helpful, and friendly. Fares gave me…read moreclear answers to all my questions, and we reached a decent agreement. He explained and showed how each feature works. He even helped us take it for a couple of test drives. I love how they will encourage their customers to test it on different road conditions. Fares also handled the financial aspects that gave us complete satisfaction. They are customer-oriented, and they have my best interest in their mind. We know we will see them again.

Had a great experience buying a car with Enterprise in NJ, particularly want to call out Liam for…read moreall of his help in guiding me through the process, follow ups and information he shared Ended up going to Enterprise after a horrific experience with another dealership in NJ, misrepresented pricing, hidden accident record etc etc and had completely the opposite experience at Enterprise. Liam was upfront every step of the way, great in communicating details, got me a very fair deal on my trade in and even stayed late to hand over the car so I wouldn't have to wait over the long weekend to pick it up and could take it for a trip away Also want to call out Kyle who spent time in the hot sun going through the trade in and Peter who stayed late to clean the car prior to handover after it shipped across the US so I could drive away in a nice clean car Great experience. Thanks again!

Car salesman was not pushy at all. I would definitely use them again in the future for a new used…read morecar.

Just brought a car from here with KARIMA and it was the best experience ever. I haven't brought a…read morecar in years and i didn't know what to expect. Karima let me know all details I needed to know and everything was up to me and what I wanted Financially and with what kind of car I wanted. It was easy and there was nothing hidden from me. It took 2 hours!!!! Shout out to the team that was also there they were so friendly and let me tell you THEIR vibe was everything!! The experience was so great. Thank you Enterprise of ELMWOOD .. THANK YOU KARIMAA your the BEST!!!!!!

Both picking up the car and returning it were very efficient and professional…read more Enterprise employees were very friendly and helpful -- will definitely use Enterprise in the future.

Fair deal from guys who love cars!…read more I bought a car from Frank Motorcars yesterday and i could not be more pleased with my purchase. They were very professional, courteous, and knowledgeable. Most of all, it was obvious that they love cars and wanted to make sure I got exactly what i was looking for. They have an excellent selection of desirable cars in their two locations and they sell them at a very fair price. I was treated with respect - no hard sell and no pressure tactics. I will definitely go to Frank Motorcars again when i need another used car.

I was greatly dissatisfied with this dealers customer service. I had to wait for over a month to…read moreget a set of keys with a fob for a vehicle I purchased for my son. My son was blamed for what should be the sales representative responsibility and the dealerships responsibility to have a set of keys already made before putting a car on the lot. Instead I was only allowed to have one fob/key combo, and a single key with no fob after complaining. My son tells them he was only available at 3pm, that was his fault apparently. The second time a gentleman by the name Frank tells my son after being told to see him that it's the first he has ever heard of it. No one ever calls you back in this place except for ONE person which was a sales rep Ramon. But the entire time I saw him after being frustrated, he tells me to come back later in the afternoon after telling me on the previous conversation that I can stop by at anytime. Which I showed up at 10 am, to only be told to come back at 12:30 because he had to wait for someone. I came back earlier to find out he could have just called the key maker himself and not have waited. And btw, I had to wait another hour for the key maker to show up. Then the finance manager continues to blame my son for the wait of the set of keys. And another gentleman decides to join in the blaming game as well....just bad customer service, terrible communications, no follow through, and blames the customers for their wrong doing....DONE...Never coming back!!!

excelente servicio, buscan todas las manera de ayudarte y hacen lo posible para que te sientas a…read moregusto con tu compra. 100% recomendados volvería una y mil veces más

From the owner: Make an informed choice with our team's assistance, ensuring your selected vehicle meets all your…read morerequirements for safety and comfort.

I have to admit when it comes to used car dealers I'm very cautious. However this place seemed…read moredifferent, more concerned about what the customer is looking for rather than the hard sell. I picked up a 2010 Lexus RDX 350. It's the first honest car dealer I've come across in all my years. I would highly recommend checking this place out.

Found this dealership through a "vehicles for sale" search on Carfax.com. I sent an email for…read moreinformation about a truck we were interested in. Very prompt response from Faran, the owner. He was knowledgeable about the vehicle and financing options. Unlike some small dealerships, he has more than one finance company he deals with to help get the payments you want. He was very courteous and professional. Would definitely recommend if he has a vehicle you're interested in.

At first the process seemed pretty easy as I was able to do everything before coming in to see car…read moreand sign paperwork. First issue was several things not mentioned hen I first came such as a large dent in side of vehicle that they supposedly didn't see lol. Next under the hood I noticed the lining of the hood that you lift had some type of rough metal like someone put that there not sure why. On battery were extremely rusted bolts connecting to the battery which I mentioned to the manager who completely brushed me off and I ended up having to return car after less than 24 hours. They towed car that had to be left on side of road in Jersey city. They said they fixed car and we took it back then started having more issues again. The bottom line is I should've done my research and should have left after they said they didn't know car had a dent in it and windshield wiper was put in upside down... yet they say they have mechanics on site .. lol. Bottom line is buy from a certified dealership or name brand dealership because this car was definitely not looked over at all and they just put it out to sell . It was definitely in a flood we are finding and they will sell anything . The cars may look nice but they are not in good shape at all now I am stuck with this horrible car that looks good on outside . DO NOT BUY FROM HERE . Save yourself the headache which is all I have had since buying from here less than two months ago smh.

from the moment I spotted their ad on craigslist , and began conversations on there vehicle…read moreinventory. These gentlemen were extremely informative and willing to offer up any information. I needed and even information I didn't know to ask!!! I am 100% convinced of their integrity and honesty and how extra they worked to assist me with the purchase of my first construction vehicle. I have officially found my one and only automotive dealer on demand and I would highly recommend them to anyone else looking for reasonable pricing and quality vehicles. Trust is key in this world and they have mine!!!!!!!

No idea where all these bad reviews coming from. I called…read morefrom Florida regarding a Bentley I were interested . We agreed on a deal in 10 minutes ,I send them my CC info to put a hold on the car ,they send me the contract ,everything I ask for and they agreed they followed up including taking the car for a PPI. I ended up not buying the car and got the refund on my CC in 48 hours . I only can say good things ,very professional maybe some People with the bad reviews don't understand that a dealer is in the business to make money ,they also didn't build the car and a used car sometimes breaks it is not their fault,do your homework I would buy from them anytime

This place is a scam. Save time and money don't visit here…read more They advertise low price then comes all crazy fees.