A++++++..Great place. Staff goes above and beyond to accommodate. By far the best rental agency…read moreI've ever used. I'm currently renting a car from them and the rates an service are by far the best. There have been a couple times when I couldn't make it to pay because of working late, and staff was completely understanding and I was able to come in the following day to pay. Would recommend highly.

DO NOT RENT IN THIS PLACE:Three times I have requested the refund (one by phone and two by email)…read moreof the reservation made on February 25, for March 13 and canceled the following day February 26. I have not received a response from the company. By phone one of their employees "Mike" told me that they did not "refund". I explained to him that he had not informed me of this policy, which is also not in the rental contract that had been sent to me, therefore, since it was not in writing, it was illegal to keep, the money of a service that they had not provided; they have the legal obligation to inform in writing in the moment of the rental of this absurd policy. I also told him that I did not accept that they would give me credit for a next time since this had been a necessity for only once. They have not given me an answer, they have not refunded the money to my account, I also fear that this company that literally steal from customers put at risk the information that I gave them from my credit card. I await the immediate solution of this inexcusable and arbitrary situation at the earliest.

In my experience, it's hard to find a business where everyone who works there is a genuinely…read morewonderful, helpful, and kind person. This Enterprise location is full of people who are all of that and more. Not only did we have a wonderful rental experience, but they were happy to meet our demands, provide a fabulous vehicle, and even checked in on us after 24 hours to make sure the car was just right for us! (Spoiler: It was everything we needed and more!) Thank you so much from the bottom of our hearts! We will be coming back here for all our rental car needs.

I dealt with Page... she was a very lovely and efficient girl. They didn't have the car I wanted…read more.. but... they upgrade me for the same price I made my reservation. They also pick me up and drop me off at my house. Great customer service, problem solving, fair prices... Thats why I always stick with Enterprise.

Being from Litchfield county, we weren't familiar with Ingersoll. My husband had been on the…read moresearch for a lightly used truck. After several online searches he found numerous trucks that fit his requirements at Ingersoll. Once we arrived, we were amazed at their selection, 15 acres of new & used vehicles. Lisa P was assigned to us as our sales associate & she was very professional, knowledgeable and easy to work with. Their prices are extremely competitive and offer great value. The entire buying process was pleasant. We will definitely return when it's time to buy another vehicle & we've already recommended Ingersoll to friends & family.

I bought my car from Ingersoll Chevrolet of Danbury a few years ago and had a fine experience,…read moreditto a couple routine maintenance visits. As a result, I figured I'd keep going to this dealership despite it being about an hour away. The ordeal I just went through for parts servicing however has caused my impression to pull a complete 180, and now not only will I never return, I strongly urge everybody else to steer clear. If you must work with their service department, insist on getting everything in writing each step of the way. I brought the car (a 2018 Chevy Volt) in for an inspection of several issues on September 23rd: heating, tire pressure sensors, and a radio malfunction. It took a while for me to hear back, allegedly because despite not having a pure EV only one of the dealership's EV techs could assess my car. On the afternoon of the 25th, I was quoted roughly $3,700 for all repairs. Money being tight, I opted to skip the radio replacement, expecting total costs around $2,500 and asked for the other repairs to go ahead, although I would have to take the car back to attend to obligations I'd already scheduled for the next several days, including a wedding in New Jersey. On the 26th I made the trip back to Danbury, paid $530, and discovered that this was not covering the $500 tire pressure sensor replacements (which had not been performed despite ample time) but rather the inspection fee. As a result I drove to New Jersey and back without that safety feature functioning. I promptly returned the car on Monday the 5th of October, and was told that the repair to the heater in the car was a "6 hour job" but that it'd probably be ready the next day. I didn't hear anything that day. When I reached out for an update on Wednesday the 7th, I learned that the $530 inspection had failed to reveal that a pump related to the heater was also in need of replacement and that replacing that part was going to cost an extra $1000 above the quoted price. I had to crunch numbers on this, and after speaking to the shop foreman I demanded that the cost of the inspection be refunded. He agreed to knock off the price of the pressure sensors, and I asked for them to email me what the final price would be. I was subsequently emailed an estimate for $2500. I received that estimate, and approved the work on the morning of the 8th. The new part would need to be overnighted, but I was assured that this would be relatively quick work. Even allowing that work couldn't start until the 9th, I was given to understand the car was "in the bay" and would be ready soon. I was wrong. Come the 12th, I asked for an update with my point of contact via text. After pestering for a response, I was told it would be ready the following day. Instead, on the 13th my contact failed to respond to any of my texts. I had to call the front desk of the dealership to learn he was off (and had given me no indication that this would happen even though we had discussed that I might need a loaner the next day if it wasn't ready) and I wound up speaking with the shop foreman who let me know that they had managed to order the wrong replacement part. Apparently the right part was overnighted just in time because my car WAS ready finally on the 14th, and I was even informed of the good news that the right part was actually $300-$400 cheaper than expected. Somehow that meant my final bill was north of $3000. I will admit that it's possible some confusion occurred, figures were discussed over the phone, but I presented the email to my contact and the shop foreman, and they both denied having sent me the email even after I presented them with it sitting in my inbox alongside a hardcopy. Why they would lie about that instead of admitting to sending the incorrect amount or failing to clarify what that amount was for, I don't know, but the lack of organization was plain. Needing my car back, after it had been in the shop for a "6 hour job" for 15 of the past 21 days with multiple delays entirely of their doing I bit the bullet and paid what I felt was an unfair price. Perhaps, if the service at Ingersoll were fast and efficient maybe I'd feel better about the prices. Conversely, if these costs weren't obviously inflated to either give wiggle room in negotiations or just gouge the customer, I'd put up with sloppy communications. But never again will I put up with a place that hits me with both. At the very least, not at this dealership.

I had an on time pickup and dropped at JFK without an issue! Reasonable fare, clean car, and…read morecourteous driver. I will use them again!

excellent experience. Arrived on time for pickup. Driver professional and personable. Comfortable…read moreand clean vehicle. would use again if needed. definitely recommend to family and friends.

After our car was totaled by a deer, I went to enterprise to get a rental. The staff is so…read morewonderful. They made the rental process seamless and were knowledgeable and kind. Great experience.

We rented a van here for our trip to Florida. It was a great price compared to…read moretheir competitors. Quick and easy pickup other than asking for my insurance coverage binder to ensure I had full coverage. I didn't have a problem with it, I didn't want to have to scramble for it when I got there. I would've liked to know that ahead of time. Lots of extra options and add-ons are available. I usually don't, but I added the insurance this time because there were snow storms that weekend. Would rather be safe than sorry. Otherwise, I would've got the rental for eight days for around $1100. It was clean and worked great. Lots of room and trunk space. We went with nine people and fit everyone and all of the luggage comfortably. They were closed when I was returning, so I used the key drop off outside. I got my final bill the next day after the truck was checked. No extra charges were added, which was a good thing. Would definitely rent from here again.

Interesting to read these very bifurcated reviews: Folks seem to either have a horrible or…read moreincredible experience. Happily, mine was the latter! A certain Adrien Tucker is currently my personal hero. The backstory: My hubby left on a trip with my car keys in his pocket, leaving me stranded with the kiddos and no ride (and earning him many, many, MANY husband demerits). His attempt to mail the keys back via 24-hour FedEx service ended up taking four days. Given the bubons, no other car company in the area was able to deliver a car to my home. Hertz was also reluctant, but Adrien went above and beyond to procure a four-wheel drive vehicle ahead of a regional freeze (crucial for our double diamond-grade driveway), on very short notice. Although I could've done without the Florida license plates, they did give me cover for driving the giant rental vehicle verrrrrryyyyyy slowly on our tortuous country roads. (I'm an old lady from Florida, see?) We were able to get to and from school, buy some sorely needed groceries ahead of yet another snowstorm, pick up pain meds from the veterinarian. This act of kindness was a lifesaver, a game changer. It truly made a difference in a family's life. Thank you, Adrien and team. Total heroes.

Very rude worker by the name of abby or ab gave poor information and didn't even let me finish…read moretalking and hangs up in my face the manger mat need to fire him. I called back and some lady gave better information than him. Had reservations to pick up a car I put the wrong time so I called to see if I can change it over the phone or cancel and re make a reservation and the rude guy Abby or ab picks up saying call back tomorrow we don't have any cars right now so I said even if I have a reservation already he continues on to say the same thing then hangs up in my face..

We definitely recommend TriState Auto Champs. It was our first time using a car concierge and were…read morevery skeptical, all the way until we had the keys to the car. Andrew worked with us every step of the way and walked us through the process. Prior to contacting Andrew we went to 3 dealerships with different prices. Andrew and his team were able to beat all of that and save us the time and hassle of dealing with the salesmen. We're definitely going to use them in the future! Thanks again.

Something happened to this small business. There hasn't been a positive review in years. I used…read morethem twice and worked directly with the founder; while their "bedside-manner" isn't exactly warm and welcoming, after pressing them hard they were able to put me in the car I wanted. Not this year. They failed miserably to get the car I wanted on special promotion in the auto manufactures website. There were over 40 cars within a 50 mile radius and they wanted me to pay more for a car from 'their dealer' they didn't have in stock. They wasted my time and the promotion ended while they took a holiday. They didn't value my business or my loyalty. Whatever they are now up to, who they are loyal to, wasn't this customer.

It is never a pleasant experience when your car is involved in an accident. I have been bringing…read moremy cars to Modzwlewski's on Federal Road for over 20 years. There work is the best I have seen and their attention to detail is top notch. This is the only place I would go. I usually deal with Tony but everyone else is very friendly and professional.

$10,000 storage fee FOR ONE MONTH!! Unfair Storage Fees Leave Student Helpless After Car Accident!!…read more Terrible experience at Modzelewski's Auto Body in Danbury, CT! I had an accident on August 4, 2025. The police had my car towed to this shop, and it has been a nightmare ever since. Allstate Insurance told me they were not allowed to inspect my car at the shop. After a month, Allstate decided to total my car and tried to tow it out, but Modzelewski's refused to release it. Instead, they charged an outrageous $10,000 just for keeping my car for one month -- $170 per day storage fee plus other "service" fees.That's much higher than all parking lot in the CT,even in the New York.Unbeliveable! Because of this shop, Allstate could not process my claim or compensate me for my car. Now I am being asked to cover this unbelievable bill, even though the accident was 100% the other driver's fault. Nobody warned me about such extreme storage costs.