Update: After a long 4 month contract with them I'm having to dispute almost $2000 in charges! Not only was the car dented, stained and not wiped down before it was handed to me, their customer service is sub-par. They act like they are doing you a favor all the time. PLEASE spend a little extra and go elsewhere! It's going to cost you in the end anyways. Avis corporate is extremely difficult to navigate or reach anyone who can help. They are taught to deflect only and will lose your calls so you waste your time. This location does not answer phones either! The other issue is your contract is in the app and you will not be able to view it without their passcode to get in. It's a weird wonky system set up to deter you from communications. Please check out how many others have been ripped off on their FB page. Wish I had known sooner. Hertz and Enterprise are legit. This is NOT a legit place by any stretch. They may think they are but the rest of the industry is much better and more accountable. read more