The hotel itself is great but watch the double charges! I booked the room through Expedia however,…read morewhen you arrive, the front desk will take a credit card, when you check out, they will then double charge you. When you try disputing it, they will say they refunded you however it will still come out of your bank account.. so just watch out for that . When I spoke to them in person, she said this is a new thing that's been going on because it's third-party and this is happening a lot.. it. Eventually got cleared but if I didn't say anything, I would have been charged twice. But the hotel itself is perfectly located at JFK for an easy travel day. The hotel has limited 24-7 snacks but That's better than some Places. The bars close relatively early. But the hotel was very clean and very cute. Despite a bad experience, I would give them a second chance.. as I carefully would watch my bank account

I stayed here for 2 nights in a runway room - $960 for both nights. The views were great but the…read moreroom itself was a little disappointing. There wasn't a trash can in the room (I let the desk know and still didn't receive one), part of the drywall in the bathroom was falling off (which was actually very absurd considering the price), I had to ask for towels and robe, and the bed and pillows were VERY lumpy and should probably be replaced. The workers are polite but nothing more than expected. Connie's plane is pretty neat with an in service bar inside. The rooftop pool was great. It is heated but on windy days it still felt a little chilly. For hotel guests you pay $25 to have access for an hour & 45 minutes. Visitors pay $50. To just sit at the pool bar for the time slot was a $15 cover charge which seemed like a scam especially for the guests already paying hundreds to stay here. The hotel as a whole is clean and well kept. Considering the traffic that comes in from flight goers in between a layover or hotel guests, they manage to keep the hotel free of any trash or clutter. There's TONS of seating options. I will say I was laying on a bench to charge my phone and told I wasn't allowed to lay down though there was not anyone anywhere around me. I think the price of a stay should be cut in half at minimum or more perks (like included robes, slippers, & eye masks in every room, take home toiletry bag, bottled water, drink card, access to the pool bar during all hours, etc) should be included if you are paying the $400+ nightly cost. I could see myself returning in between flights but probably would not book as a guest again, which is disappointing because I was looking forward to this part of my trip the most!

The hotdogs are really good but small, the service is great the young was so sweet and informative…read more The decor is so amazong giving that 50's style resturant.

Im in love with the great service and great coffee here. The decor is amazing and so fun to take…read morepictures. It's so fun listening to the 60's music playing and seeing the vintage aviation memorabilia around. This is the best idea ever.

My husband is a big aviation enthusiast so I thought coming here would be a cute date idea. I…read morebooked us an 1:45h at the pool through resort pass and paid around $55 per person. I highly recommend arriving at the hotel ahead of time and exploring the beautiful location. The hotel is quite a sight to behold- packed with TWA history, designed in that beautiful retro aesthetic, and a lovely reminder of the golden age of flying. Walking around the hotel and exploring the gift shop might have been my highlight. At the pool, they're pretty strict about the timing and the lobby got pretty crowded right before the scheduled time. The pools itself is relatively small, warm, and shallow. We got some IPAs on tap (around $10 each), hung out in the pool, and watched the planes. I was a bit surprised but the overall crowd there. Lots of families with splashing children and people that really just seemed to want to be by a pool and didn't care about that specific location. Didn't necessarily expect so many people to spend money and come all the way to JFK without caring for planes but ofc that's up to them. Just something to keep in mind if you choose to come here. They also don't have changing rooms so you might want to wear your swim clothes or you'll have to change in the bathroom. I would give the hotel a 6/5 and the pool a 3/5. Would love to come back in winter for their apres ski chalet as I think the location is unbeatable.

I brought my Mother here for a fun day out. To use the pool, it cost $50 for an hour and 45 min…read more Per person. The pool is heated nicely and it's fun to watch the planes. I would not recommend buying food at the pool bar. It was not great and thrown in plastic containers. The cocktail the bartender made was very nice. Cocktails are $17 each. The parking after the 3 hour total was $68. It was unique, but not worth the $$$

The Trans World Airline (TWA) Flight Center was designed by architect Eero Saarinen and it was…read moredescribed as being similar to a "Leonardo da Vinci flying machine". It was completed in 1962 and open for business. The original head house (aka: terminal building), operated as a functioning terminal until 2001. The exterior of the building, along with the interior, of the head house were declared landmarks in 1994. Moreover, it was added to the National Register of Historic Places in 2005. Today it is part of the TWA hotel complex, but anyone can visit the flight center, lounges, gift shop, food court, and museum area. In addition to the original building, it has been partially surrounded by additional hotel buildings. Inside, the former terminal has been restored to its former glory. You can see the open three-level tall windows with amazing views of departing and arriving jets in the sunken lounge area. There are the tube-shaped, red-carpeted departure/arrival corridors that now lead to rooms in the hotel, but used to connect the gates. Now various places in the head house and flight center are museum-type displays for the former airline. It is a very interesting place for anyone to check out the displays and read about the history of TWA. Moreover, there are additional items to check out like the old cars and the huge Twister game. Whether you stay at the hotel or just need a few hours to kill on your layover...this is "something to do". Personal Note: I thoroughly enjoyed seeing everything in the flight center. It brought back so many wonderful memories. When I was a little girl, my family and I used to look forward to flying in and out of here back when my dad worked for the airlines. We loved this airport and mainly because of this terminal...it was fun and different. With the way they have restored it, it almost seems like I entered a time machine to another time. I am forever grateful they gave this building a new life. I hope other families make new memories and remember the old ones as I did. It's a very special place and there is nothing like it!

This is probably the most remarkable building in the state of NewYork. Repurposed from the old TWA…read moreterminal, this TWA Hotel Lobby was designed by Eero Saarinen. Inspired by the Sydney Opera House, Eero created this terminal to resemble a bird in flight. The photos says it all, but come here and experience the space for yourself. There is peripheral perception of space that you do not get from photographs. There is an air train that loops around all of the Terminals at JFK airport. Get off where it says TWA hotel and walk to the lobby or take Uber or Lyft and be dropped off at the front door.

Terminal 5 is JFK's dedicated JetBlue terminal, so I liked having a whole open space centered…read morearound the airline. Since JetBlue is JFK's flagship airline, I expected the terminal to be a pretty smooth experience, but the airport itself was a little overwhelming. The biggest issue for me was the lines. They were REALLY long, & I was disappointed that the accessibility line had to wait in the regular line. I'm not saying I'm supposed to get VIP treatment b/c I'm disabled, but waiting in such a long line was def difficult. Thank God I was w/ an attendant pushing me in a wheelchair, b/c @ least I didn't have to stand the entire time, (but it was still a long wait). I felt bad for the attendant(let alone myself) for having to deal w/ it. I want to make it clear that this wasn't JetBlue's fault(it was JFK).I'm not used to having that kind of experience @ the airport, especially when it comes to accessibility, so it def caught me off guard.

Been through terminal 5 a few times, always been a positive experience…read more It's quick in and out there, including the baggage claim area which is nice. I took a photo of the exterior today as it was the first time seeing the TWA terminal from the outside. That's right, the TWA terminal. It was a terminal that was shut down and later turned into a retro terminal with a midcentury themed hotel connected to it. I highly recommend stopping in, it's very cool.

I thought this hotel was going to be top notch exquisite. I was not impressed. At All. The staff…read morewas condescending and the clean up service was sub par at best. The did not clean up the hallways in a quick manner. Dishes would be left in the hallways for about 13 hours. Having my room cleaned meant that the toilet paper would be stacked on top of each other and that there would be a random thread on the ground in the bedroom. It seemed, after being there for 4 days, that I would have perhaps gotten used to the staff being more respectful, but every time I spoke to them at the front desk or at the door, it seemed to be "an issue". Perhaps another hotel next time I'm in New York.

It was wonderful. Went to NY from LA for charity events last…read moreyear. Cozy and amazing atmosphere. Staff is very friendly treated me like I'm home.

I love this lounge! It's beautiful, the food is good, it's clean, it's large, the library is a…read morelovely place to sit, and everyone is SO NICE. I never thought I'd want to get to LGA early for any reason, but honestly this is one good reason to do so!

Always good for quick bite. Usually pretty busy, but never had a problem finding an empty table…read more Decent spread of food if you come for dinner time. I mostly use this for a quick bite, if for some reason my timing is off and its crowded, i just hop over to another lounge in the terminal.

Jamilah, Kyara, and Shanace made this stay exceptional. Together they made booking my room seamless…read moreand later helped extend my reservation without a hitch. After two weeks, I actually considered switching things up and trying somewhere new -- but I didn't want to risk an experience that couldn't match Arlo Nomad. It's easy to see why this is one of the top hotels in the city. I spent over three weeks here, and the location is hard to beat for getting around and exploring everything the city has to offer. Having stayed at dozens of hotels across NYC, I can say without hesitation that the front desk and overall staff here are best in class. They're kind, patient, and professional -- but beyond that, they bring genuine energy that sets the tone for every day I'm in the city. It's clear they genuinely want every guest to have a great experience. Incredible amenities, spotless rooms, and truly great staff.

Pricing was not transparent. If you prefer hotels that are upfront about the full cost of a…read morereservation, then don't stay here. My reservation confirmation stated "Pay on arrival: $0.00," yet I was later charged a mandatory Urban Fee that was neither included in the reservation total nor disclosed with its amount. The only mention was a brief note buried in the comments referring to a possible "city/facility fee." If the fee is mandatory and the hotel knows the length of your stay when you book, it should simply be itemized and included in the total price. Instead, the final cost ends up being higher than the price you're led to expect.

I needed assistance and decided to call this business at +1 855526(0099)The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

LGA is one of the easier airports. I enjoy the AA lounge and quick check-in and out. It has plenty…read moreof places to grab a bite. Plenty! I'm a fan of LaGuardia. The commute to the city is expensive but once you're in the city, you can make up for it. Public transport is great.

JFK Airport is one of the busiest airports I've been to…read more I've flown Delta here, which was a decent experience, and I've flown Spirit, which sucked. There is a noticeable difference in quality between the terminals. (Guess which one is nicer)! Not bad though. Pretty Mid.

JFK Airport was honestly chaotic, & it was prob the worst airport I've ever flown out of. If you're…read moreflying out of JFK, PLEASE give yourself plenty of extra time b/c you're going to need it. Between the crowds, long lines, confusing areas, & all the construction happening throughout the airport, it was just a lot to deal w/. The renovations def made things even more hectic. There's construction going on throughout different parts of the airport, so getting around wasn't always easy. On top of that, I was really disappointed to see that the disability/accessibility line was the same as the regular line. If you have a disability, you're basically stuck waiting in the same long line as everyone else, which can be extremely difficult. This was honestly such a frustrating experience for me. I've flown out of plenty of airports & have never felt this overwhelmed by the process. JFK was just too chaotic for me, & unfortunately, I don't see myself flying out of here again.