First time using BKM and I was completely impressed! The lovely lady who booked our car was helpful…read moreand totally on her game (unlike the previous car service phone operator who was confused about my name, my destination and when I needed to be picked up.) Our driver arrived early, texted us that he was outside and then patiently waited for us. No rush, very efficient and safe. BKM is our new get-to-the-airport way to travel!

I contacted this car service after seeing it recommended in a local parent group, particularly for…read morebeing family-friendly and offering car/booster seats. I requested a quote for an airport ride within Westchester and was quoted $180 one way. I declined the reservation via email. After that, I received a phone call that I did not answer, followed by a text message asking why I declined and whether it was due to price. I replied that the cost didn't make sense for us compared to parking or other options. The response that followed included a condescending commentary about the type of service being offered, which I found off-putting and ultimately prompted this review. While the company is entitled to its pricing and positioning, I found the follow-up after a clear decline unnecessary. For a service that bills itself as "luxury," the level of tact and professionalism leaves much to be desired, especially at that price point.

Incredible car experience/ride quality. Driver was punctual, courteous, well dressed and looked and…read moretalk professionally (very important as that shows how well the car is going to be maintained). I've def had a few rides where the drivers are unkempt with slight smell through out the ride. Most importantly.... NO ONE offers the rides/route/time we needed going to our son's sent-away camp this summer without asking for some ridiculous amount. Super glad I came across their info online and will definitely ride again with them. (love that new car smell and smooth ride)

So very pleased that we decided to ride with Bethel Car Service from JFK up to Stewart Airport…read more Our family of 3 was treated to white glove service (literally) from start to finish. The first wow! was how quickly we received a response. We requested a quote and received a detailed reply within the hour. We appreciated the follow-up confirmation of our reservation 24 hours before our trip began via both email and text. The next wow! was when we met our driver at JFK. We were able to track the location of the car via app and knew exactly where the driver was at all times. The vehicle was a shiny black Cadillac XT6 and the driver was dressed in a dark suit (and wore white gloves! I can't think of many car service drivers that present at that level in this day and age outside of the major urban areas). High touch services continued during our ride. You want wifi? You got it. Would you prefer still or sparkling water? A fragrance-free environment. It felt like a mini spa treatment in a car as our driver calmly and competently slogged (if that's possible) through a nasty accident-induced traffic jam AND a torrential storm that flooded the highway while we dozed off and caught up on emails. The fare is all-inclusive of tolls, gratuity, number of bags, etc. No worries about nickel-and-dime surcharges. TLDR: An exceptional package of comprehensive transportation services, flawlessly delivered with bells and whistles.

Excellent service, always on time, great drivers. When someone asks about needing a car service in…read morethe Yorktown area, I always highly recommend Yorkies.

I have been using Yorkies for a long time. Alway on time best drivers ever. So ready to make all…read moreyour needs a priority. Prices really reasonable. I have recommended so many people to Yorkies and they all thought they were amazing.

Did not show up for an advance booking to JFK made days in advance. The company sent no…read morecancellation notices to us and did not return our phone calls. Do not do business with this company. Almost missed our flight due to how completely unreliable they were

Called on my way to Pleasantville. The man on the phone said that someone would be there at 9:15…read moreAM. Didn't get picked up until 9:53 AM. I had already stated walking. Tried to call many times no one picked up. That's a pretty crappy service my book. Don't waste your time. Go somewhere else

Luc is great. My travel from Newark to Cold Spring and reverse several times has always been…read moreworry-free and timely.

Lady on the phone "taking the call" as an "answering service" not only appeared dipsy, but WAS…read moredipsy. Claimed that my info provided was for a call back with my wanted quote. As the questions by her got more detailed, I was then given a quote! How the F would I even know an advance flight # of greater than 3 weeks away? She needs to go back to bed! Told her NOT to dare call me on my travel date. I'll maybe(not)call her. BTW: too high priced for a lousy sedan. For that price I could get an upgraded Uber. If an operation like this cannot even communicate correctly, how in Gods name will they accurately provide you with timely transportation?!

What a phenomenal experience I had getting my car detailed! From start to finish- the process was…read moreseamless and the final product is an exceptionally spotless car!! Can't recommend them enough!

Simply put: WARNING -- Do not use this company. Trust the reviews about over charging, changing…read morethe fee, blaming the customer, poor service, completely lacking of professionalism and flexibility, dangerous driving... It goes on an on and is exactly the experience we had with this company. They did not deliver the service as scheduled. They subsequently added a second charge. Outrageous behavior before, during, and after (trying to correct the situation). Do not risk yourselves or your loved ones with Armani. Find a safe and reliable company instead.

Taxis are awaiting at Croton-Harmon to take you wherever you need to go from there. The drivers are…read morevery knowledgeable about the area. They are CASH ONLY. I do wish they took other forms of payment, as I don't always have/carry cash, they would get more of my business if they did...

Called 3 times..should've known it was a scam when she said she only accepted PayPal because she…read moredidnt trust her drivers with cash. Paid $20 for a 3.5 mi ride. No show...called back no answer. Ended up walking the 3.5 miles. JnS Taxi in Rochelle is a Scam!! Amanda Nuckles took my money and gave no excuse why her driver didnt show. Of leaving less than 1 star I would. Stay away from this Company

Excellent service - professional driver…read more Have used them on several occasions now - they never disappoint. Cars are new, clean and in great condition. Drivers are PROFESSIONAL and familiar with routes. The best of the best !

Booked a ride to JFK. Had a change of plans and cancelled well in advance. Driver called me several…read morehours before flight to confirm he was coming. I said I cancelled a while ago and he said ok. Was charged over $500 (agreed upon rate before cancelling). Countless correspondence and refusal to release charge. Originally used this service due to its high rating. Never again.

Reliable and trustworthy! I use them to send my son to his practices/school and I use them to go to…read morethe metro north station and the airport. Always on time and cars are clean. I have tried different cab companies in town..but i have been overcharged or they have showed up really late.. Soo far...they are the best in town.

Some of their driver are extremely rude. I do not recommend…read morethem unless they are your very last resort and unfortunately they often ate.

I used Rockland County Car Service again, on August 20, 2025, for my early morning trip back to…read moreMaui. How fortunate was I to get Jeffrey as my driver again! He arrived on time (in fact a little early), helped me with my baggage and transported me to Newark Airport. The ride was comfortable and as usual, his vehicle was spotless inside and out. I arrived at the airport safely and in plenty of time. Rockland County Car Service will be my go to car service for my annual trip from Maui to NY and back again. Jeffrey, thank you for excellent service and I'll see you next year!!

Our flights were canceled They staff were aware of the…read moredelays and cancellation before I notified them Very professional I would definitely recommend them