Completely unreliable. They were a NO show for a confirmed ride to the airport! The next day, I…read morereceived an apology email with the promise of a free ride the next time I needed one. When I called them again and they said the fleet manager who sent the email had died and they would not honor it. Two fails.

I had been a long time customer of Break to the Border. One year ago they did a round trip airport…read morerun for me. The trip was fine. My credit card was charged for FIVE trips instead of TWO. So for ONE YEAR, I've been trying to get my refund. Joe told me no problem we'll credit you ... told me that 20 times. Well, they still owe me close to $300. Bad business ... they should've written me a check when the credit card issue couldn't be resolved. ONE YEAR!!! Because I trusted the guy, I didn't try the credit card for reimbursement. Now it's too late. VERY BAD. AND, they don't even have a published address to go in person ... McLean Avenue is closed. SO PISSED!!!

This is the worst company ever first and last time I will ever use this company. I booked on line 2…read moreweeks before my trip to Newark airport I got no confirmation call about my car service and when I called I got a machine to confirm this should have been a red flag then I paid for early morning 4 am pick up and they were a no show I called several times just to get the run around until 5 am when the driver that pick me up had no idea my pick up time was 4 am and apparently didn't even know about the ride until that morning and to top off the frustration the company billed my card before my trip hen called to get some time of a credit the manager wasn't in so if I could leave no stars I would after all the complaints you would think you would get a phone call back these people suck BEWARE of very poor customer service

An owner that cares about his customers great service Limo and Town car service I highly recommend…read moreboth...... Thanks again... Thomas Barnes

I contacted this car service after seeing it recommended in a local parent group, particularly for…read morebeing family-friendly and offering car/booster seats. I requested a quote for an airport ride within Westchester and was quoted $180 one way. I declined the reservation via email. After that, I received a phone call that I did not answer, followed by a text message asking why I declined and whether it was due to price. I replied that the cost didn't make sense for us compared to parking or other options. The response that followed included a condescending commentary about the type of service being offered, which I found off-putting and ultimately prompted this review. While the company is entitled to its pricing and positioning, I found the follow-up after a clear decline unnecessary. For a service that bills itself as "luxury," the level of tact and professionalism leaves much to be desired, especially at that price point.

This was not the first time we used BKM. We've lived in Westchester for over 30 years, and have…read moreused many car service companies, but BKM is the best. On the out trip, the driver arrived early, texted us, and assured us that there was no hurry. On the return trip, to JFK, there was some kind of demonstration, where the demonstrators only demonstrated that they snarled the traffic. Jesus, our driver, directed us by text to a convenient pick up spot, and then he did all the hard work getting there. The cars are always spotless, the drivers always courteous, the ride always smooth. What more could you ask for?

If you need to be at an important business meeting on time and would prefer to focus on working…read morerather than driving, you should have Scarsdale Veterans Car and Limousine in your " favorite" contacts on your iPhone. If you are concerned about the coronavirus ( and who isn't?) you'll be reassured to know that every one of their luxury vehicles have the latest plexiglass and other safety items in place to reassure you that you'll be in a safe environment. When we would travel to the airport, we knew that Scarsdale Veterans would always be prompt and professional. The owner Ray, was always a pleasure to work with snd his team of drivers were always a pleasure to have as our chauffeurs. These last 10 months have understandably had a terrible impact on many businesses as people are traveling less, however if you need to get someplace and don't want to hassle driving or being uncertain if your Uber or Lift drivers will show up, be smart and call Scarsdale Veterans Car Service. As a customer who values their reliability, I look forward to using them for our next trip.

"Every aspect of our experience with Ray & Scarsdale Veterans Car & Limo was excellent and worth…read moreevery dime ! The two cars were pristine and comfortable, the two drivers courteous & knowledgeable. The contacts via text were precise. We will use your service every time we need transportation in our travels. Many, many thanks !" Thank you again,

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

I used All County Car Service on a recent flight into JFK arriving at 4pm on a Friday, driving into…read moreTarrytown. I had gotten quotes from various car services and All County was by far the lowest. Their communication and service was outstanding during the entire process, from the initial quote, additional questions I had along the way, to confirmation of the pickup, driver information and meeting place. My driver Nestor was terrific, especially considering the Friday evening traffic getting out of the city. I would not hesitate to use them again next time I'm in the NYC area.

Great ride from airport Ghosted on the way back…read more Ride was nice but communication is sketchy

This is a very good way to get anywhere you need or want to go, and in your own car with a reliable…read moredriver! It's a terrific service! I use Your Driver is Here when I'm going to the city for lunch, dinner, theatre, doctor appointment, music, the airport or a museum visit...whatever my plans are, they get me safely there, and then back home! I can't say enough good things, I am so grateful for them...

Excellent and reliable service! Exactly what we needed when embarking on a long flight with my two…read morekids. Drivers were punctual, communication was excellent, and convenience was everything we could have hoped for. I hope to give this service our business for a long time.

This service is excellent - from ease of booking, to airport pick up and cleanliness of car and…read morefriendliness of driver. I was in need of a JFK to West Point ride and I am so happy I chose Sedanz and Milak.

The experience was a breeze! Our driver was at the airport when we landed, incredibly easy and…read morecomfortable experience. The SUV was new, clean and in great shape. A fantastic way to travel around NYC. They did a great job communicating from quote to booking with text message updates, email confirmations, etc. I would highly recommend!

Michael is always on time and gets me to the airport without stress. He's pleasant to talk to. His…read morecars are immaculately clean. Always has water in the car. A pleasure to go business with.

From the owner: MD Limousine has been servicing our customers for over 25 years ! We offer our services in New…read moreYork, New Jersey, Connecticut and surrounding states on the North East corridor Massachusetts, Rhode Island Pennsylvania, We cater to those who seek trust commitment reliability and special attention to detail. We service over 360 Accounts from all over the world to high-end Executives. We also provide premier service to the airports, meetings weddings casino, sports events, proms etc.

WEBSITE PHONE NUMBER ALL UNREACHABLE. My wedding is next week and I'm stranded. He went out of…read morebusiness with no warning and without returning our money. If you search his and his family's phone numbers they are also out of service or pretend you have the wrong number. Joseph L Gross you are scum.

BEWARE!! STAY AWAY!! If I could rate this business- zero stars I would. My best friend used Eclipse…read morefor their wedding and I honestly wish they knew sooner prior committing to them. The limo drivers were a slob, poorly dressed, no sense of professionalism at all. The limos were extremely dirty, all of the glasses had lip stained and were sticky, the seats of the cars were all ripped up. We were told that the limo would fit 15 people yet it uncomfortably fit 8 people. After leaving the church, we had to stop at a pier to take photos before getting the wedding venue. However, the driver took us straight to the wedding venue and told us that he was not allowed to go anywhere else that the time was up. After screaming at the driver, he finally insisted to take us to the photo location that was less than a 2 minute drive. Upon arriving to the photo location, he and the other drive told us that they had to leave that the entire bridal party was to walk back to the venue. I am not sure in their right minds thought it was okay for them to leave everyone stranded no less the bride and the bridal party in their dresses and heels to walk 20 min to the venue. The driver demanded that each car would need to pay $120 an hour per car so figure $240/hour. He then proceeds to get his manager on the phone stating that it would cost an upwards of $600 total for them to stay. I am not sure how these owners and employees sleep at night- it's absolutely stomach churning and disgusting how they try to uphold their business. They are complete CON ARTISTS, SCAMMERS AND RUTHLESS WHEN STEALING MONEY UNDER YOUR NOSE!! STAY AWAY!! THEY OUGHT TO BE SHUT DOWN BY THE BBB. Take your money and business elsewhere where it's clean!