Responsive. Collaborative. Very helpful. Toby is straight forward and easy to deal with. Recommend!read more

Toby from Falcon Locksmith is the best; if I could give 10 stars I would!…read more My tenant returned home from holiday last night and when she attempted to open the door the cylinder spinned until it came out of the lock. I found Falcon on Yelp and requested a quote; Toby responded in less than 2 mins. I sent him a pic of the lock and he sent me a quote right back. Toby was able to get to the apt in about 20 mins and get my tenant in the door. He called and gave me the options of either replacing the cylinder or the entire lock; I asked if replacing the cylinder would fix the issue and he advised that he would put in a new cylinder to see how the lock performs. I told Toby if the cylinder didn't fix the issue we would just replace the entire lock. We got off the phone and not long after I received a call advising the work was completed and the cylinder replacement worked, which saved me approximately $150. Toby didn't try to take advantage of the situation and force a new lock on me like some other locksmith's would have, he was honest and did what was needed to resolve the issue. Toby is a man of integrity and I appreciate that, especially in the times we are currently in where everyone is a scammer. I will definitely call on Toby again if the need arises!

Needed help updating my current camera system, and Eddie was amazing. He came right on time,…read morequickly fixed the issue, and was able to upgrade the system without needing to replace the existing cameras. He even helped set everything up on my phone. The camera quality is crystal clear and very easy to manage. Great service, fast work, and the price was very reasonable!

I recently bought a new camera system that is so much more complicated than the WiFi ones and I…read morecannot explain how glad I was to have Eddie be able to install it for me. It was short notice but he was able to accommodate. I am seriously clueless with electronics but Eddie was able to explain everything that needed to be done in a way I understood. He assessed the house layout and came up with an amazing solution for my requests. It was like calling a friend over to help. Would definitely recommend and use his services again! Plus, he has great reviews on Yelp and Google

I returned to the store march 29th of 2013- to get a GPS to retrieve a car ( from still messy…read moredivorce). They sold me a history GPS ( tracks last 5 days of activity of car) and then told me it was a "two hour delay" GPS. Once again no clue about their products. There was also a "live" GPS but they also failed to disclose that this requires a monthly subscription to a separate company in order to access the satellite for the live feed. I bought the "2 hour delay" GPS under the impression it WAS a two hour delay GPS. And it wasn't until I went on the website for more answers that I figured out its a history GPS. While I was in the store they actually wanted to sell me an opened one that was all faded from the sun. For $199.00 I had to tell the rep to give me the unopened one, and then he acted like he didn't see the newer unopened version.

I called to install 8 cameras around my house, a few of my friends recommended them. They were…read moreprofessional & fully explanatory, the prices were right. They are fast and clean

Duane is an experienced professional who knows what hes doing. Home depot and a few other places…read moredidn't have fire approved gates for some odd reason and 1 or 2 places that did were crazy expensive. The price Duane gave me seemed reasonable so I went along with Brooklyn Security gates. Best choice I made. Everything went smoothly. I have large windows and he measured them and a few days later put up my brand new gates. He shared a couple of interesting stories with us. Such a cool guy. Thank you Duane again! I'm very happy and feel safe now -Arzu

Wow how rude! I just called this company to get a quote on getting window bars put in. I explained…read moreto whoever picked up the phone that I was looking to get bars put on my windows. He asked me if I was looking for a cheap junk job or if I was looking to get it done right at a decent price. I told him I was looking to get it done right. He went on to explain to me that the bars with the extension for the AC is $465 per window and the straight ones are $275 per window. I told him well that is a little pricy for me because I just bought this house and am not sure I can afford this right now, but before I could even finish what I was saying he started to berate me. He went on to say "So right now all you're doing is shopping around for a junk job and if that's the case then you need to call a cheap Chinese company.....etc". Before he could finish I shook my head in disbelief and hang up. I thought to myself is this guy for real? Well I went on to read their reviews on yelp to find out that the one person that gave them a negative review was pretty much treated the same way. Someone form the company responded to her review and called her troll amongst other things. Unbelievable that a company can be so unprofessional. I'll take my business elsewhere.

Steer clear for Peace of Mind and Mr. Guy. He is fraud and cheat. He installs sub quality Chinese…read moreproducts from Sunset Park that will always give you problems. I used him in my business and I have a headache dealing with him. He does not listen but pretends to know everything. No customer service after he gets the money.

We've had the rest and now know the Best: Our system was…read morealways unreliable, Guy has help us with numerous projects over 8 years now and he decided to take on this project. Our cameras are now all clear (even in the darkest areas), we have access throu every worker's phone, Ipads and laptops. When we go to China we can view our business in brooklyn. When there is a problem he is always available to assist (Anytime, Anyday). When we had internet problems (As we have had for many years), He made all the arraingements and met with the Verizon techs to finally locate and resolve our long standing issues. In our business any loss is a huge expensive loss and So greatful to have Peace Of Mind on our side. I have recomended him to an associate in Mass. were we get our merchandise, he went out there, setup his system and now my supplier has full view world wide. Many years working with him and give the highest recommendations. If He says he can do it, then its as good as Done. Thanks POM!

Jams Security is fantastic. I needed a new mortise lock for my residence. I contacted Homeadvisor,…read more Angie's List and was referred Jams Security. I did some of my own research on Yelp and Google and felt confident that I was selecting the best locksmith. After setting an appointment, within a reasonable amount of time, Joseph was in communication with me. He was able to text me a quote after I texted him pics of my old lock system. He kept me informed of his ETA. He went above and beyond to complete the job. His price was reasonable and he used quality materials. I will definitely recommend Jams Security and use Joseph for future locksmith work.

Excellent end-to-end service by Joe and team. Joe called back immediately, after we reached out,…read moreasked us the right questions so they were fully prepped when they got here to the do the job and no second visit needed. He gave us an unbeatable quote, after they completed the work, they actually then fixed the ground floor intercom system too, at no extra charge! They were meticulous, waterproofing the cover afterwards too. No hidden extra costs, no mess or messing about, just all-round great work. Would not hesitate to call Jams Security if we ever had issues again. Thanks so much again Joe and team!

I had a very difficult time finding a locksmith to replace a lock on a thick very old metal storm…read moredoor - don't know why but this was the case! I was referred by another Locksmith to George of geo Locksmith He responded right away to my call and asked me to send photos - I sent a video of the door and and he told me he could do the job! Hallelujah!!! He also told me the price which was fair in my opinion He arrived exactly at the time he said he would, was very nice, polite and did the job!!! Thank you George!!

Geo did an outstanding job replacing an old lock on my parent's door last year. I contacted him…read moreagain for high-end door handles I had trouble replacing. I sent him a picture of one in pieces. He re-assembled and re-installed them; both handles are as good as new. Geo is my go-to for all locksmith-related needs! Thanks Geo!