This place is great. There's nothing to complain about. Every time I have been here, the person…read moreworking has always been so pleasant and nice. The prices are great.

Dirty store. Don't clean bottles. Poor service…read more Poor customer Service Does not give back change. Stay Away!

I recently moved to the area, and as someone who is sensitive to the taste of water (yes, water has…read moretaste!) I had to try out the local water refilling stations. Eco H2O caught my attention since they have a variety of water. Parking was fairly easy since they have a few reserved spots (yay, no walking 5 gallons halfway across a large plaza) but you may find trouble if you are on the side of the In-N-Out line. Some of their water selections include the energy structured water (minerals and no minerals), a special Kangen (Japanese), and oxygenated to name a few. I probably missed one or two, but they have something for everyone. My personal favorite is the energy structured water without minerals - to which the staff member at the time laughed at me. Apparently people buy these for their pets, since pets can't handle the minerals... ;_; Welp, regardless, this is the one that tastes best to me. It's clean, pure, and smooth like how (I think) water should be. They have a variety of bundles, where you can pre-purchase many gallons for a small discount. Their fee structure was attractive since they were all multiples of 5. What I enjoyed was that they let you sample all the different types of water before you commit and even have sampling cups! My one gripe was that to fill up a water bottle or two, I had to pay the price of a full gallon... not the biggest inconvenience but not the best way to invite new customers - though regardless business is business, I guess.

Love this place been coming for years BUT Maria has always had the nastiest attitude, possibly bc…read moreI'm a woman of color but no idea. She's always VERY talkative and friendly with others. I've never thought to yelp about it but she's rude, and I have no clue why. Very cut and dry with me over the years and I dread seeing her when I come to get water. I typically say hello and go fill up my water, put in my info and exit saying thank you-never had any issues in this establishment. I.e. today I entered with an empty can and before greeting me she said "the trashcan is at the end of the block" I asked if she had a trashcan bc it's empty and she said they don't take trash from outside, which I know is false bc I've used the trashcan behind the desk previously.

First place that I found spring water for my 3gallons jugs!! Great customer service!!!read more

We felt the items for water pumps are over priced …read more I understand if they dont accept returns for water.. but for packaged products like water pump. I bought a water pump for $33 , when I showed that to my wife who was in the parking lot in the car, she felt it was over prized, I went back a min later to return the item, the shop person quoting compnay policy did not want to take back. I had not even left the parking lot. The owner later contacted to offer the refund.

It's great for the water containers and certain ceramic water holder. The service is Quick we had…read moreto make copies of keys. Which is very inexpensive. The ambiance is peaceful. The owner needs to keep calm in talking to new customer. It may be a regular voice but when you hear that makes you feel disappointed and may not other again. If it doesn't bother you I highly recommend the place if you don't care not to have any decent interaction. Kindness forward one person at a time.

I went into this water place and not only have the prices gone up (which I can understand if the…read morequality is good), but the service is still absolutely horrible. I waited in line almost 15 minutes just to fill ONE bottle. The lady working there, wearing a face mask, was constantly on her personal cellphone and, in general, talking so much that it took forever to service the customers who were actually waiting. When my bottle was finally filling, it was taking way longer than normal. When I asked why, she looked confused and said it was "so the minerals don't separate." I've never heard that excuse, and it was obvious the real reason was because she was more busy talking and getting distracted than actually doing her job. What makes this even more frustrating is that I'm driving all the way from Santa Clarita. The last few times I've come, either I get sent back because there's no water, or I have to deal with this same unprofessional service. I'm now paying about $5 more per bottle for the same water, but the service does not match the price at all. When I asked about the price increase, especially since just a few weeks ago during the holidays there was no notice of any increase, all she said was "I'm sorry" and then continued having a personal conversation in Spanish with a lady standing next to the register. No explanation, no professionalism. It just doesn't add up. After dealing with this repeatedly, I'll be taking my business elsewhere.

PureLux is pure convenience. Professional personnel such as Josh and their installers, they are not…read morehere to waste your time.

True to the superb reviews I read of Josh's professional service on Reddit, my experience was a…read morevery professional and exceptional service. I purchased the Water Softener and Reverse Osmosis drinking water units for our home. Consultation experience: Josh was the first vendor to contact me after listing my search on on Yelp. He came promptly for an in person presentation to test the city water in my home and explain all the options. I was very impressed by him not trying to "sell" but rather ask questions to learn what specifically I was looking for the use of my home water. Once I decided on going with PureLux H20, he was able to send his technicians out to my home within 4 days to install the unit. Workmanship experience: Hardy and Hugo were the technicians, and they were extremely informative and diligent. They showed up punctual to the time they gave me in advance. I appreciated that they were very conscientious to ask all the questions in advance of where I would like the unit installed, briefing me on ease of access location as well as possible noise that might be a disturbance if too close to an indoor room. The installation was done within the time frame they gave me, and they left the work area clean after they left. Follow up: They came out again to my home after the unit was installed for follow questions and calibrations. All throughout the service, I was very pleased by the genuine concern for providing the best customer service from Josh, Hardy and Hugo. Water quality difference: The water in my house now is noticeable softer (no mineral residual left on glass) and the drinking water from the reverse osmosis now tastes much better, without the chlorine taste from the city water. Hardy connected the reverse osmosis unit to the refrigerator (for ice maker, and water dispenser) in addition to the tap spigot. The quality difference in our home water is noticeably better in all respects (smooth, no odors, tastes better, no mineral residual) and well worth the investment in the Water Softener system installed by PureLux H20. Worth it, of course!!! I would highly recommend PureLux H20 for the personal customer follow-up and professional service. The price of the three vendors on Yelp I searched was also the most competitive offer which I received from PureLux.

Came to check out the water situation…read more.. $.50 per gallon no tax (I paid cash)! Several filling stations with a washout nozzle to rinse containers! The owner Elias was nice and friendly to me. Even washed my container to show me how it worked. Simple and straightforward located next to laundromat. Prices are incredible! Filtration system is LEGIT! Open 7 days a week... come on this place is a winner!

I've been coming here for 2 years now. I fill my 5 gal jugs every 4 to 6 months. The reverse…read moreosmosis water is purely delicious. The people are nice too. They are very knowledgeable about water and plastic bottles. They always give me advice about where to store them etc. Great place

We have been a Kinetico customer for more than 30 years. We have never been happier with the…read moreoutcome of the customer service and especially the Kinetico product. Edward is responsive. He provided me with all the details of the water system that our city requested to pass inspection upon installation. His installation team is professional. They have the eye for the little installation details. I said this because of where my system had to be installed, and the team worked hard to make it happen. This morning, my inspection passed in flying colors. Edward was confident it would pass. We purchased the Premier Twin-Tank Non-Electric Softener, Premier Twin-Tank Non-Electric Chlorine/Chloramine Filter. There are only two of us in the household, and the product is sufficient enough for us. We couldn't be happier. It's a great system from a great company. As for value, I have said it all.

I was running my hand through my hair this morning and thinking "whoa my hair feels so soft"…read more Thanks Kinetico! I've had three systems installed by them and the process is always great. They recently helped me take my reverse osmosis system with me from my old house to my new one when I moved. I love the peace of mind I feel when I'm refilling my kids water bottles before soccer practice. The whole house water softener system is something I've been planning and saving for. My new old house (built in 1958) needed two systems instead of one, which would have been out of my price range. But they worked with me to finally make it happen. Roman is a great technician and his installs are super tidy.

Clean place and friendly staff. I will come back and buy more water from them. Convenient location…read morebut parking could be a challenge.

Let me start my review by saying how nice, kind and helpful all the employees are at Water Plant…read more Leslie, who is the owner of this shop, and also the one in Sherman Oaks is the sweetest! Always willing to help. Place is a standard size with all the water machines working perfectly. Clean, and has a 24/7 kiosk machine right outside of the main entrance for your convenience. Also, a refill station. They sell from one gallon to up to five gallons of water. Clear bottles and filtered. Also, sell water coolers & honestly their water is VERY delicious! We always get our bottles filled from Water Plant. Healthy for you and the environment!! Not expensive and you get what you pay for. They have at least 5 or more different types of water: all types of Purified water, Alkaline, Ionized water, Distilled water and more... They will also deliver to your home/office, and to your car. Established in 2015 and still going strong! Great job everyone at Water Plant. Keep up those waters coming and consistency is the key!! Parking is shared with other businesses. Thank you!:-))

Im so glad i found this place on Yelp. Emanuel was so helpful with letting me know about all the…read morewater they provide. He even helped me with getting the bottles in my car. I've been paying for water delivery through Sparklettes for their Mountain valley water for more than 5 years. The price seems to keep going up. The water plant is a gem! They've saved me so much money from switching to getting my bottles refilled. I will never look back. The place is very clean. They have all the water supplies you will need. There's not much parking. It's located inside a small plaza.

I like being able to refill my own 3-gallon bottles…read more Unfortunately, supermarket "Primo" machines are terrible--often broken and who knows when they're cleaned. But The Water Plant is clean, working--and the water tastes good (yes, different water tastes different!) I prefer the reverse osmosis water that costs 60 cents a gallon. That's lower than supermarket machines because they don't charge a fee for using your credit or debit card. It's downright inexpensive compared to pre-bottled water. Water bottle delivery can cost almost 10 times as much--for the same kind of water! Parking is easy here, except at dinner or Sunday brunch hours. If you prefer to fill your own water bottles, this is a great place to do it!

I first found this amazing shop in 2018 at the studio city location. I quickly saw a difference in…read moremy physical and mental health after buying better water. I dove into the world of clean water, bought a filter for my shower and give my dog only this as well! It's fun to meet people at the well on my weekly fill up trips and have even made friends (magical hearts unite) at the Water plant. I'm excited these rad peeps have opened another sweet spot. The Depot has Great hours, very convenient used credit car and Apple Pay has 3 delicious waters to choose from. The Structured Spring Mineral water is my favorite.