THIS HAPPENED AT THE NEW LOCATION ON MAIN ST - 1247 MAIN ST…read moreE ....................... Ordered food and ended up with a disappointing fiasco. Contacting the restaurant was a little difficult but I eventually was able to get a hold of somebody. Despite that the ordering process went smoothly. Delivery was very delayed. I contacted the restuarant to see what the status was on my order. The person at the front desk stated that delivery person came to my place of residence and called upon arrival. I confirmed that I didn't recieve the phone call or any missed calls. Turned out the phone number was incorrect even though I confirmed my number when ordering several times. human error, I get it. No big deal. I was then asked if I still wanted the meal. I stated yes due to having guests over that evening. They confirmed that the order would be redelivered. The transaction went fine and the delivery guy was tipped, as always. Turned out the guy I was speaking to was the delivery driver. I thought nothing of it. Maybe the delivery guy was elsewhere and couldn't get it out fast enough. Moving along, I opened the containers and the food was burned. So much for being patient. I called the restaurant to see if the matter could be resolved. The " delivery guy " picked up. I recognized the voice. I told him about the mishap with the order. He then proceeded to tell me that he knew the food was subpar but it could possibly still be edible. I couldn't believe what I was hearing. Who knowingly sends out defective food???? I stated that I wanted a full refund. He then started to whine about it and stated that he would give it to me tommorow. I've never heard of such a thing when it came to restaurants and refunds. Any refund I recieved from such establishment was recieved the same day. He was very close by but kept giving me excuses. Eventually he agreed to give me a FULL REFUND in CASH that same night and to meet him outside in a few minutes. Okay, done. He called me and told me that he was downstairs. I met up with him, thanked him for coming out to give me a full refund. He then proceeded to interrogate me and tell me that I was only getting money back for 1 item. I told him that he was breaking the agreement of the full refund as promised during our phone conversation. He proceeded to confront me and tell me that I wasn't getting my money back and sped off. I called the number that he originally called me from. He then proceeded to verbally assault and berate me in a horrible manner. He even called me back from a private number after I hung up him the first time. He continued to disrespect and insult me even to the point of stereotyping typing and making racist comments towards my skin colour and financial status, despite he also being a person of colour. He refused to give me the full refund despite agreeing to it and demanded that I return the food the next business day to get a full refund. I've never heard of such a thing.Honestly, as a loyal customer with all of the previous owners up until now. I can truly say that this had been the most dreadful, racist, discriminating and deceptive experience that I have ever had with a restaurant. It is highly disappointing to permanently end my business with them, it used to be such a nice restaurant. It is a shame that it has now become below unsatisfactory due to the ignorance, dishonesty and disrespect displayed by the " delivery guy ". Treat your customers better or move along. Be well.

Do NOT order food from here; if I could rate it zero stars, I would. There was NO CONCERN regarding…read morefollowing COVID 19 safety protocols-- I was actually treated incredibly rudley when asking the driver to follow them. Despite that, the delivery charge was raised astronomically (5 times what they claim). If that's how they handle a delivery, how can you trust the food handling (it's in the garbage outside our house). When I called to address this, the individual that answered was incredibly rude and told me to call lawyer. My response was that I'll let people know via the internet because it's not acceptable, so I'm letting you know: DON'T ORDER FROM HERE!

Pretty decent food ! Enjoyed it ! They were quick and friendly . Yes I would order from them again.read more

I don't even think it was worth a star. Over priced food was gross and missed items upon…read moredelivery.used to have a good reputation. Never ordering from there again.

Very impressive. Excellent pastries and meat pies. Very…read morenice store and service. The empire cookies are the best I've ever had.

Came here for a snack…read more This bakery from the outside looks small but once you walk in is quite large. Although this store has bakery in its name, this store sells other British goods, not only pastry. The pastries are only a small section of the store while candy and goods take up 75% of the store roughly For a majority of the pastries, they are stored in refrigerated display cases. They have Scottish eggs, baked pies, birdies and more. The scones, some bread and turnovers are stored at room temperature. If you are looking for a snack, I would say go for a pack of scones or apple turnover. I had the cheese and onion birdie cold. It was on the heavier side but would be better if you warmed it up, unfortunately they do not have any microwave or ovens to warm up the baked goods. The parking a this location is diagonal plaza parking along the store front. Nothing to exceptional about this place but if you're looking for baked English goods, this is a good place to visit.

The food and service are always excellent. The birria here is soo flavourful. I love how they have…read moretheir little restaurant decorated. It's so warm and cozy.

Absolutely AWESOME, great service,wonderful people and the food is fantastic! The pork,beef ,and…read morechicken tacos were so delicious, I love coming here !

I've been coming back to this restaurant for the past month or so because my boyfriend loves their…read moreshrimp fried rice. I tolerate it because he wants it. But n e v e r again. Food poisoning from their egg drop soup. Only thing I ate all day was from there.

This place has the BEST Chinese food in the local area. The Staff are friendly and the Food is…read moreready FAST ! MY order for 3 was ready in record time . There are tables inside. I have dined there twice and service was fast and friendly. I would choose a table away from the front desk due to customers Entering and leaving with their take out orders. But it is not a big deal. The food portions are very impressive too.

Everything was delicious. wouldn't order anywhere else. They even delivered to Grimsby.read more

A mix bag!! Only…read moreChinese place in Stoney creek for the longest time I believe. Also close to my very Italian family's home. We'll it's in an Italian neighborhood. So the menu is fusion. Like what is a chicken ball?? It is exactly what you'd think. Fried dough ball ( huge) with a piece of tiny chicken inside!! Hmmmkayy! Most dishes are blend, white and zero spice since it is depends on the neighborhood. But this tiny hole in the wall, take out only for decades spot is also very popular. They open from 2 pm-10 pm or 12 am. Takeout only. Many combos! Like many! And it's also not cheap but if you get combos, it's worth it.. A lot of fried items though. Oh yea, chow mein doesn't come with noodles!! It's just chicken and bean sprouts!! For my non English speaking Italian family, this is as exotic as it gets since they are not used to it. But they also like it. Chicken ball being their favorite next to Riso-frites ( fried rice) or that pasta-Fritz's ( chow mein aka fried pasta). Easy take out spot, packed well. No frills Canadian Chinese.

When I order my meal to go I always specify 5 plum sauces…read more,5 soya sauce ,5 mustards and one Extra bag of dry noodles They repeat my order and I repeat my condiments order yes yes they replay.I pickup the meal get home and 40% of the time NO CONDIMENTS What NO CONDIMENTS again. Called and complained and still happens. Ever since the new owners took over their food is not as tasty they don't have any customer appreciation The Dining area is depressing and the table service needs upgrading. Find another restaurant I did Thank u Gregory

Surprisingly good Chinese place we found totally on accident!…read moreOn the outside, it looks really run down, but the inside is quite big and spacious. When we went for lunch, there was only another family there so we were seated immediately. We ordered the General Tso's chicken, Mapo tofu, and sticky rice. We ordered two small bowls of rice too (which ended up being BIG bowls!). The food here is SURPRISINGLY DELICIOUS! The General Tso's was the right crispyness and the chicken inside was juicy, and not too much sauce overpowering. I think it probably was one of the best Asian style fried chicken dishes I've had. The mapo tofu too, wasn't too strong in flavor and the vegetables also mixed very well with the dish. The sticky rice wrapped in bamboo leaves were smaller than expected, but each order comes with two, so it wasn't too bad. There were a LOT of people picking up orders or taking out their orders, but I think the food was worth eating in at the restaurant. Definitely will visit again! :)

My husband and I were headed to Kenzo, one of our favorite ramen spots but forgot they are closed…read moreon Sundays. We walked a little further and came upon o'neko. There is a serious cat theme happening with the decor inside, so if you are into cats you are in for a treat. Food wise there are not many options - it's either ramen or hot pot. We chose ramen with 4 or 5 different broth options. I got the spicy miso broth which was pretty good flavor wise. The noodles were ok, and I was very surprised to see lettuce as one of the main vegetables. My ramen came with corn, a piece of seaweed, and an egg. My husband's non spicy ramen was good too. We ordered the lamb and shrimp skewers to start. The lamb was good but quite gristly. The shrimp was flavored well but hard to eat and very messy. Overall it was good, and I'd like to try the hot pot next time.

This place needs Gordon Ramsay…read more I read the reviews and looked into the restaurant. That was all I needed to type this review. It doesn't look very sanitary. They need a health inspector. The food looks really old and stale from the pictures and what I saw with my laser focus from the window. The service shouldn't be the fault of one person working. The conditions look ridicules.