Max was so awesome. This was my first time coming here to get a really quick engraved gift for my daughter. Their niche is centered more around major milestones such as work anniversaries or senior birthdays or decades-long wedding anniversaries, so don't expect it to be like a Things Remembered store with more diverse and smaller offerings, but they'll engrave things you bring to them which is still great. Despite these areas they could improve, I was able to settle on a nice quality small crystal that was a perfect size and weight. I was extremely pleased with the level of service at this place and was happy to pay the very reasonable rush fee. I am forever grateful for Max's swift help on working my last-minute project in. Thank you so much! read more

Excellent. Work done in a very timely manner and at a good price. Highly recommended.

Fast, freindly, and AMAZING!! I took my Zippo lighter in to get engraved for my daughter's birthday. I spoke with Max and told him a bit about what I was looking for. He choose a few style fonts, and images and sent me a proof. I picked the font I liked yet asked him to revise the logo to something else, something specific for my daughter. He searched for a logo that matched what I wanted and found it. When I went in to pick it up I asked for one addition to be made and he gladly proceeded to add it on the spot!! If you have any engraving needs, this is where you want to go!! Thank you Max!! read more

Engraving Wizards - Zippo engraved to perfection!! - Gift Shops Near Me - Thousand Oaks, California

I called because I wanted to order a plaque for one of my employees that is retiring. I was trying to make the order and the lady Regina was too concerned about what orders I have placed in the past. Idk why that mattered so much. She took forever just to respond to my email. I kept waiting and by the time she responded all she said was I was missing a numer for the order. I resent the order with a picture. She kept saying that they will be closing early and the next day until 5pm. I called in the morning but I still never got confirmation that she ever even got my order. I was trying to just give her the order number over the phone but she didn't want it. She kept telling me to email her.It was frustrating because I am going to have to go find another place to order my plaque. I've ordered several things for several of my employees there and all the guys that helped me were so professional and helpful but this lady sounded like she just wanted to hang up and not even bother with me. It's sad that people don't care about customer service anymore read more

So my daughter accidentally brooke our super bowl trophy. We came in to engraving Wizard and Max came through and replaced it same day. read more

Engraving Wizards - Replaced Trophy - Gift Shops Near Me - Thousand Oaks, California

Had a metal plate done for a retirement. Turned out great. Max did some creative adjustments to make it look more professional than just some words on a piece of metal. read more

Engraving your favorite lipstick or makeup. Brings a nice touch to a gift because it's personalized. Fancy gift for Mother's Day. Quick turn around time. read more

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I was very impressed with the customer service. There was an issue that required attention that they fixed for no extra charge. Rare to see that kind of integrity nowadays. read more

I was looking for a Award shop specialist to create several Karate awards and Plaques for my organization. Max is a superb designer who will work with you on an artistic professional level at a great price. The quality and results were perfect, while I received my items 3 days ahead of schedule. Thank you. read more

These guys are really wizards! After calling 5 + places for a rush engraving job they handled it with ease. And we're so kind and courteous at the same time! If you need things fast and friendly then they are the place to go for all your special engraving needs!!! read more

I'm only reviewing Engraving Wizard because their prices are outrageous. I've gotten 2 quotes from them to engrave urns and enamel pins and to engrave one single name costs $32. It couldn't take them any more than a few minutes to put the item in their machine, type the name and let the machine engrave it. So to charge $32 for probably 5 minutes of work is ridiculous. read more

This place is awesome! Very professional and upfront. Max and his team provided me with some excellent engraving on a wood box and what a great job! Gave some insight i didnt even think of! Really tied a graduation present very well! This will he my go to engraving from now on! Definitely recommend to come here for all your needs! read more

I find it interesting that this place only has 5 reviews and two of them are written by the same person using two different accounts. Upon doing some research, I have found that Mike L ",Mikey," and Mike L who have written 2 out of the 3 positive reviews are indeed the son of the owner who shares the same name, Mike Lohman. If you look under the review guidelines for Yelp you will see this not appropriate per their conflicts of interest section. My experience with the Engraving Wizard was bad from the start. I was quoted $95 as the final price for my plaque which then jumped to over $200 due to the non trained front desk person, Max. Max is actually a nice guy and aims to please he just hasn't had sufficient training. Tiffany is the one who called me three days later ( closed on weekends so that killed two days) to tell me my price had more than doubled. When I went over the conversation with her she was rather unprofessional and it reminded me of working with a teenager. She flat out said "well Max isn't really supposed to be working in the front and that is why he didn't give you the right price" Thanks Tiffany. This is now two days before I need the plaque in hand for a ceremony. They asked me to accept a used plaque which was several shades darker than the one I had picked out in order to get the price lowered to $130 ( still $35 higher than the original quote). They used tacky metal hole fillers stuck in the holes of the previous plate that had been screwed on. My wood had a dark center and light outline from fading of plate on there prior. The back had scratches as did the front and there was even a label from the old engraving company which had an Engraving Wizard sticker over it. When I spoke to both Tiffany and Max on my second in person meeting, I was specific about having a rainbow design engraved into the wood. They gave me a name badge as you'd find on a grocery store employee as a sample and suggested they make a rainbow out of that material. I explicitly stated "No plastic on my plaque." Max told me he would try out some options for the wood engraving and figure it out. I heard nothing more from them until I called the day of pickup around 11am to see if it was finished. I was told that it would not be ready until the end of the day, 4:30pm. I showed up at 4:30 and waited another 10 minutes for it to be ready. I was then handed the plaque that was unreadable due to font size and color which was the same color as the wood. It also had the gigantic plastic rainbow which I specifically had said I did not want. At that point, I was screwed. I had to be at an event from 5:30pm til 10pm that evening and the ceremony was at 8 am the next day. There was nothing I could do about this plaque. I simply paid for it and left. The next day I called the owner to discuss the plaque and how they had failed me in many ways but most importantly, had not produced what I asked for. The owner, Mike Lohman, was rude, argumentative and very defensive. Not once did he even acknowledge that his employee committed to engraving a rainbow into a wood plaque and that is not what was produced. Mr. Lohman proceeded to call Max into his office during our call and had us all on speaker phone together. I found this rather unprofessional as I believe he should have talked to his employee and sorted it out amongst themselves rather than pulling me into the conversation. I spent 30 minutes arguing with Max and Mr.Lohman about the facts. Mr.Lohman never backed down. He offered to "fix" the plaque by embedding the rainbow into the wood and coloring the lettering with gold fill. In my opinion this was going to make it look even worse and still not what I ordered. I came back two weeks later and asked for a refund. I explained how I was not willing to accept his offer to fix it, that I didn't believe we were on the same page in regards to our visions for the plaque design and that I just wanted my money back. He refused. I then pointed out for the second or third time that this plaque was a memorial for a 9 yr old who had passed away and was purchased by a Girl Scout troop comprised of her friends. This plaque was presented to their elementary school to hang as a memorial. He had not one ounce of sympathy, compassion or concern about the image of his business. I told him that I was not the only person who did not like the plaque and that all of us had decided to find another solution. Our solution was only 20 minutes away at Thousand Oaks Trophies. Our plaque is now beautiful and readable and was only $60! read more

Engraving Wizards - Plastic rainbow and unreadable engraving - Gift Shops Near Me - Thousand Oaks, California

I was scrambling to get a Bible engraved for my son for Christmas. Everywhere I called offered to do the job using a metal piece in the front which I didn't want but was willing to do if that was the only option. I came here on a whim thinking they wouldn't have time. I asked if there was a way to have it engraved quickly without the metal piece. He found a perfect solution and had it done within a few hours. I couldn't believe how amazing the customer service, and how wonderful the engraving looks. I used to buy personalized items from chain companies but I would much rather support this local business from now on and I recommend you do the same! read more

Great workmanship by max. Great friendly service. Prices are great for what you get. Would definately recommend. They have everything you need and the turn around time is really decent. Check out the website for all the cool stuff they carry read more

Best engraving shop around! I needed a custom wine bottle engraved last minute and they were able to have it done the very next day. It came out ABSOLUTELY BEAUTIFUL! I've been using them for years and the staff is super friendly and helpful. read more

**AMAZING & FAST SERVICE ** I Haven't even picked u my order yet, but I would like to shout out Max. He is so professional, nice and responded to my messages right away. He went above and beyond to make sure I got exactly what I wanted . I would definitely recommend them! Plus I got my order in the same day ! (for an extra fee) but totally worth it , since I'm always last minute! read more

I needed team trophies and medals, they did an excellent job at a fair price. They even fixed my old trophy for free. Great service and great product! Very kind and accommodating staff. read more

I've never needed anything engraved, and when calling around to businesses for engraving, Engraving Wizards was the only company who was willing to engrave and have it done within a reasonable time frame. I had a very important retirement gift that needed the recipients name engraved on the side. Max helped me design the engraving, sent me a proof and had it all completed in under 24 HOURS! They're also reasonable priced and are sticking to all COVID-19 protocols which made me feel really great. Definitely trust these guys for your engraving needs and support local business. read more

Had an impromptu idea for a promotional gift and engraving wizards was able to help me out in a pinch They got my job done with professional efficiency and earlier than expected. Max is an artist with a personal touch. You gotta check out the BBQ ITEMS!!!! Customer for l read more

I have to disagree with Howie... This place saved the day for our awards ceremony.. the detail and creativity of the plaques they designed were amazing... I ordered them on a Tuesday and by Thursday we had the awards in hand.. I highly recommend using Engraving Wizard for Specialty gifts and engraved awards.. GREAT JOB GUYS! ML~ read more

Our company has used Engraving Wizard for years to produce our annual award plaques which are handed to our top sales reps once a year. Each time we called to place an order, Engraving Wizard remembered us by name and had our artwork on file. The plaques are always finished and ready for pick up in only 1-2 days. I highly recommend them! read more

This was my first time in the shop, I needed a last minute gift for fathers day. Max was very kind in helping me pick it out and explaining the process to me. He even told me I could bring it back to add a personalized photo in the future should I change my mind. I ended up getting my dad an awesome pocket knife in a really nice case and I have to say Tiffany did a really great job. I will definitely be coming back to them in the future! read more

I've used Engraving Wizard for years whenever a need arose. I just finished having them engrave 33 Bluetooth speakers my company was using as Holiday gifts for some of our clients. Not only did they make me a proof within 24 hours, they completed the job in just 3 working days and at a price that was the lowest in the area. I'm happy I used them and I'll continue using them as more projects come up. read more

Unfortunately, the only review here will be negative. They had two separate opportunities to do these jobs correctly and did not. Both times they bungled it. Each time they had opportunities to make it right and could not. read more

I went on Christmas Eve to Engraving Wizard to have them put a engraving on my girlfriends ring I got her. I'm in the army so my flight got cancelled so I got there the day before Christmas. I was really surprised when I called them while they were closed and they came into work to engrave on the ring I got my girlfriend. They were very nice and turned out to not be expensive at all!!! I was really surprised! I'm gonna stay with them when ever I need them for engraving. They truly go above and beyond to make their customers happy!!! Thank you Engraving Wizard! read more

One of the hidden gems of Simi Valley. One of the few mom and pop shops. You won't find the cheapest items and services but you will find the best. They take pride in their quality. I use them whenever I can, and they value me as a returning customer. read more

My experience with engraving wizard was horrible. I took a plaque there to be perm-plaqued. Upon dropping it off I was quoted $100, I was told that if the price was anymore they would contact me. I was never contacted until it was done. When I arrived to pick up the plaque, they told me my total was $180. Almost twice as much as I was quoted. Poor business practice & unethical. read more

Engraving Wizards a long time upscale business in Simi Valley! Max was very helpful, professional and accommodating. I was looking for an engraved pen and pencil set, actually 2! He had most of what I needed in stock and supplied me with an estimate the same day. There showroom was clean and many beautiful quality items. The turn around time is what I needed. This will not be my last time using them. read more

People here are very nice. I had some polishing done on a statue. It looked great after they finished which they also applied a clear coat. The finish did not last eight months and tarnished again. I hear they do a great job with trophies but would not use them for polishing. read more

Great customer service! I allowed myself enough time by placing my order well in advance and not only got my item in time but it was amazing AND it was the perfect gift for my son's birthday. We had a red carpet themed birthday party and I presented my son with his own Oscar with his name and birth date engraved on it. I was quoted exactly what I paid for it and Max helped me with the whole process. I would definitely come here again! read more

This place is awesome!! People are so nice, and its family owned! Work is awesome and they really care!

My fiancé was on his way to the bakery with the cake topper in hand. It slipped out of his hands and broke right in the parking lot of the bakery. He didn't panic, but he was so fortunate that Engraving Wizard was in the same shopping plaza as the bakery. They were able to get us a better cake topper than we originally had within a couple of hours. read more

I wanted something special for my Husband whose father had passed. I had them engrave goblets so that each time we toasted it would be for Dad too. They did such beautiful work and were so helpful and patient with me on the phone and in person. So grateful I found them. Kerry read more