I had a terrible experience here and would not recommend this shop to anyone. They advertise…read morethemselves as a "complete foreign & domestic repair shop," but when I asked about an engine replacement, the mechanic said they don't do that at this location. Fine--that's their choice. I already have a better shop and is replacing my engine they maybe thought I was broke or who knows but anyway way the real issue is that after leaving my car, several of my personal belongings disappeared. Guest what they did, they left my car in the street for a few days without any consent or like if my money isn't worth anything. I lost two toolboxes worth over $500, Ray-Ban sunglasses ($200), my EZ Pass, charging cables/adapters, perfume, clothes from my backpack, also a head unit that was in green box and more. On top of that, I paid their diagnostic fee (which I don't mind since that's part of their job), but when it comes to my missing belongings, I'm the one who takes the loss. It's been 3 days and I still haven't gotten a single answer or resolution from the shop. Items don't just vanish into thin air. The worst part is the complete lack of responsibility or concern from their side. The reviews may make this place look like a trustworthy shop and that's the reason I came here for, but my experience was the opposite. Be very careful leaving your car or belongings here, because once something goes missing, you're on your own.

First, being in a new area, not knowing who to trust who is going to scam you or give you hard…read moretime. I took a leap of faith calling Inwood Arch Automotive. Faith of a mustard seed. My car needed an immediate fix due to a faulty battery. They could tell I was nervous and in a state of panic but they took great care of me. I felt like I knew them for a while. I wasn't given some bull shit sales pitch I was given an authentic experience. They listened to me and addressed my issue without conflict and were so helpful. The value I paid was amazing. For the communication, help, diagnostic, they took care of me! They eased my stress solved my issue and just were transparent. Thank you inwood Arc Automotive. I will be back for all servicing needs.

Amazing service. Extremely understanding and made sure I was…read morecompletely satisfied with service.

Just when you thought that customer service was nonexistent, I found the cure! His name is Adam…read moreSchlossberg, the Sales Manager at ETD Discount in Englewood. From the moment I entered the business, Adam was there and he provided me with a level of personalized service and expert guidance that I have never experienced anywhere else. If you need tires don't waste your time looking, just ask for Adam. Thank you Adam and ETD Discount for having such an incredible employee, and for everyone else that is on your Team at your Englewood location.  Great Pricing, Personalized Service and an Expert Team who cares about Every Customer!

i've been here a few times and everyone i have interacted with has always been kind and helpful…read more its an anxiety free experience :)

This location/company lost my trust. I got a nail in my…read moretire and because it was located "near the curve", I was told by Eric I needed a new tire. I have a jeep wrangler so they used my spare tire on the back. I told them beforehand that although the nail was there, I never recieved notification on my dashboard. They also informed me that they were unable to patch/plug it in. they were experts/truly experienced, they would've tested the tire for Air, but instead they swapped out my spare with the "nailed tire" and told me I needed to pay over $300 for a new tire. Andre did the swapping. I just so happened to be passing by another tire shop in the area and they told me that the nail didn't penetrate the tire and that a new tire wasn't necessary at all. They also informed me that had mavis tested the tire, I would've saved time ...and money. Mavis just wanted to make a quick hick instead of retaining a loyal customer. Hate scammers A manager called me today at exactly 2:21 pm and apologized after hearing that happened. Total scammers here !

SUPER ATTENTIVE and knowledgeable, with TOP NOTCH in service and attentive to detail, Lee Family…read moreAuto Repair hasn't changed their service protocol or their friendly attitude since the last visit for an oil change! They also received a well-deserved recognition from YELP this year -- I can't say enough about their attentiveness and prompt service. I brought in two vehicles to get oil changed (they do not take reservations for oil changes, it is first-come first-served), and both vehicles was done within an hour, even accommodating our tight schedule that we had planned for today! There's a slight price difference of additional $5 to $10 since last we visited; however, the prices are truly reasonable compared to nearby auto garages. I was told that the prices will go up in 2026 so if you haven't changed your oil yet, I would totally go for it before that happens! As per usual, they did more than just the oil change, they checked for pressure and brakes, as well as windshield wiper fluid and gave a once look over to see if there's anything that needs to be addressed right away. They never try to upsell anything and never felt any pressure to do any kind of service with them. What a luxury also to go into a heated lounge upstairs, prepped with Keurig style coffee, and snack and water while you wait. Definitely our family's TO-GO mechanic for sure!!

I've been going here for a couple years now since I found it. These guys do great work, are…read morereasonable w prices and don't try to scam you with unnecessary repairs. The clientele seems mostly Korean but there's some guys in there who are bilingual and super nice. I'm also partial to their upstairs waiting area. It's so clean and st up like a cute waiting room. There's coffee and snacks and you can watch your car through the large viewing window.

This will be my NYC garage. I've been looking for years for an honest and fair place to take my…read morecar work. I could never find one so I would always try to save my work for when I travel to Florida because I have such a mechanic there, but now I'm going to Tyrone32 for anything I need done when I'm in NYC. The reason: Orlando. I had a check engine light on. I had been calling around asking different shops if they run complimentary computer scans and general pricing for evap system issues, as I knew that was likely the culprit for my light. A few of the shops I called were kind of rude over the phone and didn't really want to spend any time answering questions. I came across Tyrone32 as I was driving around my new neighborhood and decided to call. I explained my situation to Orlando and he was so nice, listened to my thoughts, asked me some questions, and said just to drop in and he would check it out. He came out and ran a complimentary scan for me, checked out the car, and answered all of my questions. Orlando's customer service was amazing. After I left and arrived home, I noticed that a center button on my Jeep rim had popped out. I called Orlando to see if it had popped out somewhere at the shop and sent him a picture. He said that he couldn't find one that matched at the shop, but that he had a few extras laying around that were slightly different and he would just give me one if I came by--I mean how rare is it that someone just gives you something because they have an extra and you are in need? Super rare. Can't say enough about how great his customer service made me feel and again, I will be exclusively getting maintenance on my car here.

Orlando and Tomas are very honest and knowledgeable mechanics…read more Had multiple problems with my 2002 Honda Civic (check engine light and overheating). They got to the root of the problems very quickly and resolved all the issues. I would highly recommend Tyrone 32!!!

Terrible place! They did a terrible job at cleaning my car…read more It was like they did everything with minimal effort. Not worth the price at all. They really expected a tip for doing absolutely the bare minimum. I had to go to another car wash right after leaving them.

Haven't been in NY long and First time here. Unclear on how process works but if bays are empty you…read morepull up to one otherwise you wait on the street and hope they realize you are waiting. At some point as you are waiting you can go to the counter and ask to pay. There was a lot to figure out on my own and asking questions didn't always help. The free car wash was a very nice perk as it wasn't just a a minimal outside wash. I got a basic oil change. The service work done was good and quick and I would definitely go back especially now that i know the process and with the value with the free wash.

Awful and Incompetent Service I spent several hundred to…read morehave my brakes repaired at this location and whenever I go above 50 miles per hour my car rattles and shudders. This condition only happened after I had this location work on my brakes. I brought it back to this location and was told that there was nothing wrong with my brakes and they had done their job. I phoned Goodyear customer service in their Akron headquarters and they claimed that they would assist me and the representative said that she would send an email to the manager and get back to me. That was a week ago and they are still not responding. I phoned today and left a message with Paul. For many years, we always brought our cars here for repairs and the staff has pretty much changed and, unfortunately, currently the repairs and attitude is really awful.

The staff was knowledgeable and did an excellent job with my car. Everything was fixed properly…read more The only issue was the longer wait time.

So this is not my normal Carwash place I go to, figured I'd try something new. It's been snowing,…read moreraining and lots of nonsense in nyc. This week seemed safe(weather wise) to wash my car. Some of the packages are cheap but honestly, I could have washed my car myself. I asked the guy can he vacuum the inside (which was in the package I purchase) I had to vacuum right after he did it because it was skimpy as hell. My car isn't filthy but I at least want it to look like I paid to get it cleaned. Once I went through the cycle, I ended up cleaning my car again. There was lots of debris still on the outside. I will comeback if my car just needs a light shower, but not for deep cleaning.

I had months without cleaning my car! The guy that cleaned…read moreit did a amazing job! So great that at first I didn't even recognized my car

I am so pleased that you were recommended to me. Thanks for…read moreyour honest and timely service!

Got my engine oils changed here…read more Service was great and everyone was friendly They don't really have a good waiting area so ended up walking down to Starbucks. Will def be back if needed. I do think they might charge a little more than I'm used to but I was able to go in right away so I'm grateful for that.