We have been customers of AERY TILE & CARPET CLEANING for years and so I finally decided to write a…read moreNICE YELP REVIEW for these nice folks... VERY PUNCTUAL: 10/10 Came right on time! Come rain or come shine... SERVICE: 10/10 Always giving us a nice greeting before and after their services... VALUE: Very reasonable price for the value and quality of service that you get. The young man was Very nice and hard working even when it was a rainy day... HIGHLY RECOMMEND!!! ROCK ON AERY TILE & CARPET CLEANING!!!!

Great service and they were able to fit our tight schedule! Carpets look great. Would recommend!read more

Eddie did a fantastic job on our bathroom. He remodeled bathroom. He removed our old tub kit that…read morewas installed by the builder. We purchased our own tile at floor and decor. We also purchased our own shower door, drain and the shower valves. He told us how much tile we needed so it was an easy process. The entire job took about 5 days but he did a fantastic job. His price was more reasonable than other estimates we got. I highly recommend Eddie if you have tile and Stone work that you need done. If we ever need anything else done it will only be Eddie that will do the work for us.

Eddie and Able were wonderful to work with from start to finish. We wanted to install floor tile in…read moreour laundry room before receiving a washer and dryer. Eddie was able to take on our project quickly and at a reasonable price. We are so grateful! The floors are beautiful. We will definitely call Eddie back for our next project. Lynnda S.

Oscar responded quickly to my request for a kitchen backsplash project. He came to our house and…read moretook a look as well.

Oscar replaced 4 bathroom countertops for us! 5 stars! Beautiful work, on time, professional,…read morefast, and great pricing! Thankyou Oscar and your team!

George did an amazing job on our large tile project. He was brought in to fix a project that was…read morenot going well. Not only did he fix all of the other companies mistakes, but he finished our project throughout the rest of the addition. George was extremely easy to work with. He provided us some much needed suggestions. He was very meticulous and made sure we were pleased with the end result. Thank you George! GZX will be doing all of our tile projects moving forward!

Thank you George for the beautiful tile installation in our en-suite bathroom! We definitely…read morerecommend GZX Tile. George is professional and listens to what you want for your space. He is an excellent communicator and uses the most up to date installation techniques, and when issues arise he knows how to troubleshoot to achieve the best results. He shows up on time and is motivated to finish the job on schedule. His prices are competitive and his construction style is surgical. Also he was one of the few installers that was available to accommodate our schedule on somewhat short notice.

NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

Great service, fair pricing, and beautiful work!…read more I found this company through their Yelp reviews and messaged them through Yelp. They responded in less than 15 minutes and were able to schedule a free in-home estimate. Robert arrived right on time, helped us choose the right carpet and color, and gave us very helpful advice. The pricing was very reasonable and transparent, so we decided to move forward. The crew came just one week later, right on schedule, removed our old carpet, and installed the new carpet beautifully. The entire process was fast, professional, and hassle-free. We're very happy with our stairs and would definitely recommend them!

Came to my house and measured. He was going to give me a quote by that evening or the next day. I…read morewaited a week and still no quote. I messaged him and messaged him again. Still, no quote.

Wheelchair user here. Just got finished with my laminate floor installation with Chris! We found…read morethe flooring that matches the kitchen; so now everything is matched and flushed. Posted before and after pics. Really appreciated Chris and his crew! Installed wooden laminate flooring for two bedrooms and master bedroom. Work only took two days! Cost for materials was very fair and for labor and quality was super fair! Would recommend!

Returned to Freedom Floors to finish my home and the floors are beautiful and the installation was…read moreprompt and professional and again.. very happy. I got to find something else to replace.. to have them return

I would like to start off this review by saying that Gerald is the absolute best person I have ever…read moreworked with on a project. That's saying a lot because my family moved into a brand new build back in 2017, so we have had many, many people come through for projects. What made my experience with Gerald so great was absolutely everything that matters. He was always on time, always responsive, always a perfectionist, and always pleasant (no matter how early in the morning or late in the evening he was working). I am known by those close to me as an extreme perfectionist. Gerald is the one person who absolutely never let me down with his work (although it could be more accurately described as art). I'm the type of person who if I see one thing that looks off, it will eat at me literally every time I pass through that room. Gerald installed tile and baseboards both inside and outside of my house and after walking through those areas countless times, I still have yet to see anything that doesn't look absolutely perfect. Aside from being an absolute master of his craft, Gerald is incredibly generous with his time. He treats every project as if the house he's working on is the house that his family comes home to everyday. For example, while I was doing a walk through with him after everything was wrapping up, I was ready to sign everything off and thank him for a job well done. Well, during the walk through, Gerald pointed out a couple of things that were bothering him and he vowed to come back the next day to fix them even though I didn't even notice anything was off. So, if I'm an extreme perfectionist, then I guess Gerald is in a class all by himself. Even after making those extremely detail oriented fixes, Gerald came back to patch things up on his own time and also to clean up the mess that some other installers left on their job. Specifically, they chipped a few of the baseboards that he installed and straight up took an entire corner piece off the wall. The look of horror on his face when he saw the damage they did to his perfectly installed baseboards said it all. The man looked like someone absolutely ripped his soul out. It really spoke to how seriously he takes his jobs and how much pride he takes in his work. I really wish this level of pride and passion were more prevalent in all people when it comes to their chosen professions. Overall, I could go on and on with reasons why you should go with this business and not even think twice. However, I will choose to end the review now and simply trust that my experience helped you in making your own decision. We work really hard to pay for our homes, so it's important that those we select to work on it, work equally hard.

We had a great experience working with Gerald. We needed to replace the master bathroom floor and…read moreGerald responded quickly and was great at advising us on different materials to use. He is very professional and trustworthy. I loved the final project and will definitely recommend him.

I wanted to frame my three bathroom mirrors with 3" molding. The molding was purchased by me from…read morethe molding place across from Hanks Hardware. The painting of the molding was done by me. It's a four color paint to look custom and rustic but modern at the same time. Nate made all mitered cuts and put the frames up perfectly. He did a great job, and this was a first-time type of project for him. I love it. Also added new drawer/cabinet pull. Gave the vanity an updated look. Looks good. Thanks, Nate, for being on time and taking your time to do a quality job. By the way, Nate keeps a clean work area and good cleanup when finished.

Nate is an honest contractor. He gives u a great price and gets the job done on time or early. We…read moreare so happy with our update! It looks beautiful. He shows up every day and stays the whole day and works hard. He cleans up at the end of the day and vacuums his area, and takes the trash out with him. We are extremely happy with his workmanship, and I recommend him to all my family and friends.

Harold white did a great job on my tile install! The did two bathrooms and a laundry. Thanks Harold…read morewhite

We had 3 shower remodels and our downstairs flooring redone! Nicole and her crew were great! Great…read morepricing and good quality work. Would recommend them as they're very flexible.