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Pinole, CA

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Endo Care Group - Pinole

4.5 (35 reviews)
Open • 8:00 am - 5:00 pm

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Burned lip... I was referred here by my dentist for a procedure. The place was clean and the dentist was nice however, during the procedure I felt a quick sharp sting on my lip while he was using a machine. The pain came and went very quickly. After the procedure was done I looked at my lip, while still in the dental chair and saw this strange mark along with swelling on my lip. I realized that he burned me. (My lip was still numb at this point.) They tried to wipe it off but obviously you can't wipe away a burn. Now I have to walk around with this strange burn on my lip until it heals and hopefully it doesn't leave a permanent scar. Also, the laser used doesn't seem worth the price that they charge. It was used for a few seconds during my procedure and it's priced at $250. Drilling was still required and it did not seem to cut down on the time of the procedure since it still look almost 2 hours when the dentist said it would take about a hour. I don't know when my lip will heal or if it will leave a scar. The dentist attempted to blame it on the procedure being difficult but I don't think that excuse is cause to burn my lip. The proper response is "sorry, I made a mistake". I've never experienced anything like this before. Clearly, I'll be going somewhere else in the future. (See pictures)

When they took my tooth out thank you so much !!

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Review Highlights - Endo Care Group - Pinole

“Tran is very very good doctor with exceptional knowledge and amazing quality work.”

Mentioned in 18 reviews

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Kamran Kashirad - Dr. Kashirad

Kamran Kashirad

4.4(14 reviews)
0.2 mi

I had such a good experience here! The doctor was amazing and everyone was super nice and…read morewelcoming. My husband got his cleaning done here and they did such an amazing job. They were very gentle and made him feel really comfortable. Ashley at the front desk was also so sweet and helpful! She explained all the costs to us and broke everything down so nicely so we understood exactly what we were paying for. I really appreciated how kind and patient she was with us. Overall we had a really great experience and everyone was so kind. Definitely recommend this dentist and we will be coming back!

A long overdue review. I have been under Dr Kashirad's…read moredental practice for well over a decade, and am very pleased with his dentistry, and stellar care. The staff support from the front desk, hygienists, and dental assistants reflect the stellar care and support reflective of this dental practice. I feel comfortable with the dental care, most significant since dental care in my youth was not something I found comfortable which resulted in many years of stress and anxiety Re:dental visits. I no longer have anxiety or stress getting dental care. Dr Kashirad does exemplary work and demonstrates care, respect, as well as professionalism. I am moved by the care, comfort, and attentiveness as well as the professionalism from Dr Kashirad and his staff. I have MS, I mention this because dentistry with this condition has been challenging at times when my body is undergoing symptom challenges. Dr Kashirad and staff have cared for me during challenges with this condition and have provided dental adaptions, eg; when I could not hold my mouth open for prolonged periods. They've been considerate about spacing my dental work to accommodate my body tolerances and need for rest at intervals. My husband is under his care as well, and has been pleased with the dental care and professionalism as well. I highly recommend Dr Kashirad's dental practice.

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Kamran Kashirad
Kamran Kashirad
Kamran Kashirad

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Carolyn L. Yu, DDS - Dr. Carolyn Yu

Carolyn L. Yu, DDS

4.8(69 reviews)
0.0 mi

I was really thrilled to find this dentist. It's been a few years since I had a dentist I could…read moredepend on since a lot of dentists started dropping Delta Dental. I am vulnerable to covid, so I need to take precautions. They were great about that. All staff wore masks, as well as patients before they were being worked on. They had an air purifier running and they opened the window upon my request. Beyond that, Dr. Yu was patient, intelligent and I felt like I could trust her. She answered all my questions. If you need a new dentist, I would highly recommend this place.

Would not recommend. Carolyn herself was great, but unfortunately, some of the other dentists she…read morehires was terrible. It seems like she is too busy running the business to properly quality-control the people working under her. I had a filling done on my back molar by one of the other dentists, and it was not done properly. My bite was noticeably off because the filling was left way too high and was not ground down enough to fit my bite and tooth anatomy. This caused a lot of pain and toothaches afterward. It was also extremely difficult to floss because the area between my teeth was left rough and jagged instead of being properly smoothed. I brush my teeth multiple times a day and floss regularly, but despite that, I later developed decay underneath that filling and had to have the entire thing redone by a different dentist. I also had an experience where one of Carolyn's dental assistants could not floss between my teeth. I understand that I have a very tight contact between my teeth, but I have never had that happen at another dental office before. Overall, I was extremely disappointed with the quality of care I received here. Carolyn may be a good dentist herself, but based on my experience with the other staff, I would not recommend this office.

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Carolyn L. Yu, DDS
Carolyn L. Yu, DDS - Cleaning by Chandra about 5 1/2 hours before this photo was taken. The "before"  was pretty bad, you'll have to trust me.

Cleaning by Chandra about 5 1/2 hours before this photo was taken. The "before" was pretty bad, you'll have to trust me.

Carolyn L. Yu, DDS - I haven't bought toothpaste in 6 years because I always use the samples.

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I haven't bought toothpaste in 6 years because I always use the samples.

Endo Care Group - Pinole - endodontists - Updated October 2026

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