Ok I hate to give bad reviews but I brought my mid length dachshund in for their so called…read morefurminator because he was shedding , and a FULL haircut. I told them what I wanted when I dropped him off- a full all over cut incl trim butt and paws, legs elbows and tummy like usual .. it was one of worst cuts ever and so uneven.. I literally cried , they didn't trim him evenly and barely took anything off , I paid 87.00 Dollars before I could see him and I went back in to tell them he needed more cut off his back of legs and stomach ears and even his tail was still dragging on the ground ..so she took him back quickly and she literally whacked all the feathers off his pretty tail and left his legs so uneven , it looks even worse now , I've had cuts before from my old groomer and it looked so much better , he came out silky and trimmed up real nice and very professionally done .. for $60.. not 87.00 without tip ! That is most expensive groom he has ever had , he wasn't even fully dry , I had to trim him myself when we got home to make him look even .. this is the second time they groomed my dog and it didn't look professional , as the last girl was new , she was supposed to be the senior groomer as that's who I asked for this time!! They don't know how to trim doxies properly I could have done a better job myself! I will Never come back here .. they are NOT professional groomers .. On top of that I didn't realized they didn't even trim his nails til I got home !!!! I don't like that they hold them up by his neck either as my other groomer put him in a small dog hammock while he literally falls asleep !! Don't go here to get a groom .. waste of money and the so called furminator is a joke !!

They always do such an amazing job with my 2 year old Cattle Dog. He always smells so fresh &…read moreclean! I definitely trust them with my kiddo, hands down the best PetSmart !

Not professional trained groomers , same fresh step cat litter 27.99 to pricey and at winco it's…read more16.99!

I love this location. lots of really cool stuff for the fishies. Prices are pretty good too. This…read morelocation seems to have people that are well educated in pet care as well.

What I love about being able to leave a review for a person who exemplifies customer service is…read morewhen it's a chain store. Today I made a little bit of an error by grabbing two sizes of pottypads thinking that they were the same. I asked a gentleman named Xander, who was busy doing something else if he could assist me compared to me interrupting the standard checkout line. He did not hesitate at all! He was cheerful. He was smiling. And was absolutely a joy to interact with!

Today I had my final visit to this PetSmart location specifically for the grooming services. They…read morehave repeatedly dropped the ball and honestly it's my fault at this point for thinking my dog was going to have a good experience. In the past grooming staff has injured my dog by giving him a bath, putting him in a drying kennel without first doing his nails. This resulted in him, standing up in the kennel and ripping off one of his declaws by having it get caught in the drying kennel. This was my first negative experience with this store, the only redeeming factor was Tee who had bathed my dog and provided excellent customer service and care to my senior Great Pyrenees. Tee is the only reason I remained loyal to this location as I've never encountered any issues with them. This last 3 days I've been trying to get my dog into the groomers with an appointment that was already scheduled. Due to the last injury that was mentioned above, PetSmart does not allow my dog to be put in a kennel so when I take my dog to the groomers, they force me to pay an extra fee so my dog isn't kenneled during the service, even though this is a problem caused by their negligence. Apparently I also can't schedule this kind of "express service" online so I unknowingly scheduled the wrong type of bath/brush/haircut. We brought him in and not only did. The staff belittled me and made me feel like it was my fault that this oversight wasn't caught and they rescheduled me for a few days out which was inconvenient but it's whatever they could've been kind about it. Today, i dropped off my dog and explained his grooming needs as he had just been seen by my vet and treated for a hotspot that's fully healed. 15 minutes after dropping off my dog I got a call that they were unable to provide my pet a grooming service as "his feet were wet". Then two groomers tried to explain to me that because he had wet feet, He had an open wound that was caused by yeast and bacteria then advised me to take my dog to the vet for antibiotic treatment. They explained to me that it is PetSmart policy that the animal will be sent home if they're showing signs of an open wound. I asked their manager to show me this policy and they explained they were not allowed to do so. -I'd also like to mention that we live in Washington and this last weekend we have had half an inch of rain...- I'm incredibly dissatisfied with my experience, I will no longer be bringing my dog to this grooming salon, I simply wish the staff was willing to aid me in coming to a solution rather than telling me, I'm a neglectful pet parent through a policy, they couldn't even show me. My dog is a senior and has had redness on his feet his entire adult life, his feet smelled completely normal and we're not showing any signs of yeast overgrowth. It was unfortunate that I was being gaslit by staff into thinking that my dog is in distress and in dire need of going to the vet when in reality he stepped on wet soil before going into the groomer when he was going to the bathroom and he is completely fine. That was also confirmed after sending photos of the alleged incident to my LICENSED veterinarian who agreed, my dog isn't having a serious infection or yeast overgrowth. Aside from that it would be nice to have all that wasted time back. 0/5 stars :/

I'm giving this Petco location 2 stars solely because of the woman I spoke with on the phone prior…read moreto our appointment. I called ahead to ask whether Vetco Vaccination Clinic would honor services we had already purchased at a Vetco Total Care Hospital so we wouldn't be double-charged. Thankfully, they did honor it. The woman on the phone was incredibly patient, kind, and helpful - she is truly the only reason this location is getting any stars at all. Unfortunately, the actual appointment was a very different experience. My husband took our dog in, and he said the visit was unpleasant from start to finish. The nurse who administered our dog's vaccinations was rough and came across as aggressive and unkind. She slowly crept up on our dog, which felt intimidating rather than calming. After that, she made comments like "what's wrong with you," "chill," "relax," and "tantrum" when our dog was understandably uncomfortable. I may not be a professional, but creeping up on a dog doesn't seem like the best approach. She also attempted to weigh our dog and seemed confused, telling him to get on the scale even though she hadn't placed him fully on it in the first place. Overall, her demeanor felt mean and impatient, and it didn't seem like she enjoyed her job - or even liked dogs. At the end of the visit, my husband handed our dog's vaccination passport to another employee so the vaccination stickers could be added. That employee wasn't sure what to do with it or where the stickers should go. The nurse then snatched the passport out of his hands and added the stickers herself, which came off as rude and unprofessional. All in all, this was not a positive experience, and I would not recommend this Vetco location. We will not be returning for future services. Good luck to anyone who chooses to go here.

Dan was so helpful highly recommend to shop here for fish he is passionate about what he doesread more

Been here a couple times and just now. Dad goes for CBD. (10/10) After today, I will have to say…read morethe owner has a heart full of gold and knowledge! Thanks so much man if you're reading. And to make it better he only gets GOOD food for your animals so you don't have to worry about doing any research, he makes sure it's right for your pets. Not sure what I love more, the store or his sweet kind soul for helping others. Thanks so much!

This place is a joke! They sell food that is out of date, there prices are crazy high, the owner…read more(Rich) is a no it all that doesn't no shit about anything and has no credentials to back up what he says. The business is an old run down hose that is filthy and the owner is to cheap to improve or upgrade his shop.Rich is very rude especially if you disagree with his nonsense . Mud Bay is much better place to shop for specialty foods. Don't waste your time shopping at Nature boys. They sold me food that made my dog sick. WHAT A JOKE OF A BUSINESS!!!!

Really great store I enjoyed walking around and looking at the different variety of fish, great…read moreopportunity, DC small fish, large fish, unique fish I haven't seen before and who knew this place existed in our own backyard and has been here for years. I would definitely suggest anyone to come here to look for their aquatic needs or even just for a fun time looking at the fish.

Fantastic selection, knowledgeable staff who have been working there a long time. Beautiful set…read moreups. Fun way to spend the day!

I love my doggie and she loves her groomer. I am glad that my dog, Mishka, enjoys her spa treatment…read morewith a familiar place and they are very helpful. We get extra treats....wether we need them or not. Thanks for taking such good care for her. Angie.......

I took my dog, Sully, in for a groom, and he returned with significant injuries to the margins of…read moreboth ears (see photos). When I questioned the groomer, they insisted these were "hematomas" and denied any responsibility. I immediately took Sully to the vet for an urgent care exam. The veterinarian confirmed that these appear to be cuts, not hematomas. When I followed up with the grooming salon, the staff showed zero concern for Sully's well-being. Instead of addressing the injury, they repeatedly cited "paperwork" my wife signed to claim they weren't liable for vet bills. Accidents happen in grooming, but the refusal to acknowledge the injury and the dismissive attitude regarding Sully's pain is unacceptable. I paid for a professional service and ended up with a $126 vet bill and an injured dog. I will not be returning and would caution others to check their pets thoroughly before leaving.

Very nice and knowledgeable groomer. Flexible with scheduling and got my cat in quickly. My cat is…read morevery comfortable now for the summer with his new haircut and my husband is comfortable with decreased cat hair everywhere! Instructions are clear and you pay cash at pet pickup. It's not cheap but I'm willing to pay a good price knowing my cat is in good hands.

The owner, Stefanie, is so sweet! I took my cat to her for a full-groom service and had a wonderful…read moreexperience. My cat was ready right on time, so no waiting, and she came out looking fantastic--so soft, happy, and well-groomed! Normally, she's timid around new people, but she seemed completely at ease here. Thank you! I'll definitely be returning.