The biggest compliment to any retailer is when they're recognized more as a valued advisor than a…read moresales platform promoting a self-serving P&L. My second time dealing with Jack and he is AMAZING! An unbelievably calming temperament with such expertise! My favorite Martin D42 was acting up and Jack calmed me down and as a trusted and highly competent expert advisor, laid out the solution and as important delivered true to form on that solution path. No pressure, no upselling, no smoke and mirrors. All on top of being a very gracious kind of guy!! Fabulous experience with Jack and his store for everything pertaining to high end guitars! A+!!

Bob B , took my Gretsch to Northeast Music Center, He reset my strings ,reset the intonation ,and a…read morecouple other things ,& now this guitar sounds even better than when i got it, Thank you Northeast Music center this guitar sounds great , this is the place to go for your guitar needs !!. this is definitely a 5 star place to go .

decided to make a dream purchase of mine to buy a baby grand piano. The selection was more than I…read moreexpected, prices were very reasonable and the service was excellent. I got myself a baby Grande Yamaha so beautiful. They move this for you have a year warranty and you get a free tune. I wanted to say thank you John!!

This place is a mainstay - literally been there for ages - and will be around long after that other…read moreplace ("GC") has gone bankrupt. Quality music store with friendly staff, and quality instruments and products.

I have learned a lot from Steve. He teaches in a way that's fun! I highly recommend him. He's…read moreknowledgeable and even shows up to my house! Very convenient! Reasonable rates too! \m/

Steve is a great teacher. I was a bit reluctant at first since online learning was never my strong…read moresuit, but Steve does it in a way where it feels like he's right there in the room showing me ways to improve. I started playing at the age of 32 and in only a short time feel like I've come such a long way, and that would not have been possible without Steve. I've learned so much more then just a few songs that I like, these lessons have given me a better understanding of why certain notes and chord progressions work musically. All lessons have had a great balance of playing music, with a dash of theory mixed in so I understand why I'm doing what I'm doing. Would absolutely recommend him for lessons on any instrument, as well as all ages and skill types.

Service at the store in BC Binghamton NY was spotty. When I needed help could not find anyone. When…read moreit came checkout time there were more ppl than skunks

I called the staff regarding a used guitar in their inventory and I did not expect the service that…read moreI received. The sales rep, Raven, who took my call was kind, understanding, polite, and extremely helpful with my requests. Everyone there had a team mentality, where all of the workers knew each other and their duties, but most importantly they were willing to help in the best way that they could. I could tell that they really care about the instruments.

Music Go Round - Wilkes-Barre. This store gives to the community the opportunity to find, purchase,…read moreand sell your instrument or use your funds to go up in your purchase. This is a remarkable concept. This location has excellent selection of instruments and excellent sellers with knowledge to assist you in finding the right instrument to get your unique sound or voice. My purchase was a rare Epiphone Acoustic/Electric Guitar in excellent condition with a great sound and a great price I could afford. Staff are fantastic and they gave me the info to make my decision to purchase. I highly recommend all individuals to check this wonderful store. I was invited to comeback and call. AAAAAA

Went to see how much my trade in would be worth. They told me 225. Was unsure, so the gentleman…read moreworking said that I could think about it and they'd honor the price if I came back in. Went back a couple weeks later and they said they can't honor the price and only offered 175. I explained that they told me it was locked in and honored, and they said it didn't matter. Unacceptable, and I'll be letting all of my band mates and fellow musicians know about this before they ever go back here.

Beware if you are thinking of renting an instrument through Gallucci Music. My experience has been…read morethat two months ago I returned my daughters' violins, Gallucci never bothered to notified the company (Music and Arts) where they got the instruments, and now, two months later, I am still being billed. Music and Arts is treatening to turn us over to a collection agency. When I called to complain to Gallucci I was told "Sorry, sometimes we just forget that final step."

this place is great for beginner musicians. The teachers there really know what they are talking…read moreabout & are pretty friendly. If you want guitar repairs there is no one else to go to but Zach Guy, at least in my mind.

I purchased guitar strings from K & S Music Center LLC through Amazon Marketplace. The package was…read moreinitially misplaced, and I only received it after tracking it down myself with the mail carrier. When I finally got it, there was oily residue on the outer plastic packaging and on the outside of the string package. The seller's response was that they had "done everything correctly" and that I should contact Amazon. No real effort was made to help resolve the issue, and no ownership was taken once there was a problem. Based on my experience, this was not a seller I would use again.

Recently bought a new Martin from Troy and the crew. The fellas were helpful, courteous and threw…read morein extras which made the experience enjoyable. Really enjoyed the opportunity to handle the guitars without being sold a guitar. They were available when it was time to make the decision. Thanks guys. Looking forward to picking up that Chet Atkins Natural CE when you find one Troy. Cheers.

I have passed this establishment in my travels several times on the way to a favorite relative's,…read morebut never had an opportunity to visit it until guitar great Michael Angelo Batio made an in-store appearance there in November of 2010. This place is bigger than I expected. I didn't get to explore much because I was there mainly to see Mr. Batio perform and speak, but I was impressed by the size of the place, the selection of Dean Guitars, the CD/record section, and owner Wayne's "endless layway" plan (20% down and at least five bucks a week will hold your dream guitar indefinitely). I'll definitely be down here again when it's time to get my next Dean (or the Ron Asheton Signature Reverend) - which may be sometime in early 2011!

I've been In there twice both times I had to wait at least 20mins before someone would even talk to…read moreme. The first time I brought a guitar in, and was told they would give me 250 for it, I asked if i could think about it and he said sure and in his own words said, I'm not the kind of guy to change my price even if you come in a couple weeks from now I won't change my price. We came back a couple weeks later asked if he remembered us, he said yes and I said well you told us 250. he said I don't remember that, than proceed to text the owner having us wait an additional 30mins for him to offer us 225. So not only do you have to wait forever to be seen, they also take back their word and try to swindle you for lower prices. Also have their stuff is over priced.

Nice selection of new or used guitars, basses, and more. I always love stopping by and seeing what…read morethey have here. Plus, they automatically get 5 stars from me because their logo looks like my cat Maestro!

The music Store, is amazing. The guys who work in there are very friendly and do great service!…read moreThey gladly answer all of your music questions, and will give you anything you need. I go there for picks, guitar strings, and everything else under the sun I need for musical needs. They're relatively inexpensive and are great people!