Jack came across a bit unfriendly to this new customer. Upon submitting my information and then…read morecanceling my order, I expressed concern about receiving further junk mail and spam because they had my private information. Jack had assured me I would not receive anything, this was a lie. This business is currently in violation of federal online privacy laws concerning unsubscribe and opting out of all future communications despite the customers request to do so. Consider this before you submit your contact information to this company.

The biggest compliment to any retailer is when they're recognized more as a valued advisor than a…read moresales platform promoting a self-serving P&L. My second time dealing with Jack and he is AMAZING! An unbelievably calming temperament with such expertise! My favorite Martin D42 was acting up and Jack calmed me down and as a trusted and highly competent expert advisor, laid out the solution and as important delivered true to form on that solution path. No pressure, no upselling, no smoke and mirrors. All on top of being a very gracious kind of guy!! Fabulous experience with Jack and his store for everything pertaining to high end guitars! A+!!

Beware if you are thinking of renting an instrument through Gallucci Music. My experience has been…read morethat two months ago I returned my daughters' violins, Gallucci never bothered to notified the company (Music and Arts) where they got the instruments, and now, two months later, I am still being billed. Music and Arts is treatening to turn us over to a collection agency. When I called to complain to Gallucci I was told "Sorry, sometimes we just forget that final step."

this place is great for beginner musicians. The teachers there really know what they are talking…read moreabout & are pretty friendly. If you want guitar repairs there is no one else to go to but Zach Guy, at least in my mind.

I called the store to inquire about an instrument. I was told they had two. I was quoted a price…read more When I got there ohh a mistake it's way more than you were told.

Music Go Round - Wilkes-Barre. This store gives to the community the opportunity to find, purchase,…read moreand sell your instrument or use your funds to go up in your purchase. This is a remarkable concept. This location has excellent selection of instruments and excellent sellers with knowledge to assist you in finding the right instrument to get your unique sound or voice. My purchase was a rare Epiphone Acoustic/Electric Guitar in excellent condition with a great sound and a great price I could afford. Staff are fantastic and they gave me the info to make my decision to purchase. I highly recommend all individuals to check this wonderful store. I was invited to comeback and call. AAAAAA

GREAT STORE! It was amazing to see so many guitars in one place! The staff is so fun to talk to and…read morethey make you feel right at home. Their prices are amazing. Anyone who thinks that you save big bucks by shopping online has not been to Magdons! The deal they made me was almost $100 cheaper than the "big box store." That was incredible. I will be shopping here exclusively from now on! Just a brilliant store. Highly recommended.

I was in town visiting from Nashville, TN and stopped into the store to ask about information…read moreregarding a guitar that I sold here years ago that I am trying to find again. I had the displeasure of speaking to Natalie who was ignorant and unprofessional from the moment we met. When I told her I was looking for a guitar that I sold years ago she said "ha, good luck with that". Everything that I said was met with a snide and condescending remark. She said several times during our interaction "I'm not trying to be mean" and "I'm not trying to be dismissive" when in fact it did seem that she was being both mean and dismissive. However, it didn't seem that she had to put much effort in doing so. I asked if I could leave my contact information in case they came across any information for me. She refused and said "we have too many people looking for guitars". Imagine that, people looking for guitars at a guitar store. Natalie is a rude and unpleasant person. She concluded the conversation by simply turning around and walking away. Natalie should not be in a customer-facing role and has no business treating anyone the way she does. I was glad that a friend was with me because I was so appalled by the interaction I wasn't sure that it really happened. This was such an unnecessarily negative experience and I don't really understand why someone would work in a guitar store if they have no interest in guitars or helping people connect with guitars that have special meaning to them. Edited to add: I was initially being helped by Isaiah who was very nice and actually attempted to help me before suggesting that I speak with Natalie.

Professional teachers screened and vetted, twice yearly recitals and weekly lessons at the same…read moretime with the same teacher. The musical ladder system rewards students as they progress and encourages goal setting. It's the best music program in the area by leaps and bounds. Students are not just Numbers here. Admin staff checks regularly to see how lessons are going. The price is very reasonable with a monthly fee covering all lessons . No Contract Cancellations by the 15th. Try it . You won't be disappointed.

From the owner: Music Lessons for All Ages!…read more We are one of the only music schools in Scranton that offers free recitals with a grand piano in a first class professional recital hall. Every parent just wants to know how their child is doing and if they are really progressing. The best way for a parent to understand if their investment in lessons is really worth it, is to have their child participate in a recital. Our recitals are optional, free, low-pressure and lots of fun. Every June and January, our students have the option of performing. There are no participation fees and parents, friends & family never have to pay admission for these recitals.

my daughter takes weekly guitar lessons with wesley at rock street music---awesome is all i can…read moresay---very good teacher and accommodating to scheduling needs

The gentleman from Hayden's Piano Service arrived on time, tuning iskills are excellent. Very…read morenice man. Highly recommended.

From the owner: Complete Piano services, especially tuning, repair and restoration, since 1976. Fine Tuning with a…read morepianist's touch. Our Service is not measured by gold, but by the Golden Rule. Registered Piano Technician with the Piano Technician's Guild (www.ptg.org) BS in Music Education from Mansfield University, former public school teacher. Currently also teaching private piano lessons at our home studio. Our students are winning trophies and awards and playing in honors concerts from Clarks Summit to Carnegie Hall. Also composing, creating and writing for the music trades when opportunity arises.

I'm automatically docking one star because Guitar Center as a whole has been going downhill…read more But I'm giving 4 stars because this is the best experience I had at Guitar Center. Mark, Hagen, Jared, and Kieran were ethical, professional, and helpful when assisting me with purchasing my guitar. Whoever is in charge, give these men some extra paid vacation days, because they earned it. Honesty truly is the best policy.

Brought in a custom bass for Ish to set up and string--he crushed it. Took his time, nailed the…read moresetup, and made sure it sounded and looked amazing. Quick turnaround, super down-to-earth guy. This experience alone guarantees I'll be coming back.