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    Endless Auto

    1.0 (1 review)
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    1 year ago

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    Your Choice Auto - Your Choice Autos | 3128 W. 147th St, Posen, IL 60469.

    Your Choice Auto

    (8 reviews)

    Hubby and I came to this establishment on 3/9/24 because we saw a vehicle online that we were…read moreinterested in. We parked on the sidewalk and saw all the various cars parked close together at their business. There was a worker washing one of their cars and we asked him to direct us to where we are supposed to go to enter. We walk into the office which was very small. Mohammed took care of us and we explained that we were interested in a particular vehicle. We described the vehicle, year, make, model and mileage to which he looked at their website briefly on his computer and then told us that car wasn't theirs that we must have seen it at one of their other locations. I knew this wasn't true - what kind of inventory system do you have that you can't find a vehicle that your business sells? So, finally after alot of back and forth, he finds the vehicle. The first question he asks us is how are we financing the car which took us aback - we hadn't even seen the car yet. He hands and wants us to sign a form document to test drive the car without explaining anything about what the form means. I had to ask many questions to get an understanding. We test drive the vehicle and totally fell in love with the car. We wanted the car. He then told us to fill out the car and credit application which is online. I asked Mohammed how it works and he explained that they have several lenders and depending on our credit would determine which lender would provide the best deal. That sounded fair and what I'm used to in my experience of buying a vehicle in the past. I also asked about their business, how long in business to which they said since 2009 which they also added their great A+ rating on bbb.org. We left and hubby filled out the application from home and that's where things got dicey. Once the application was complete, he had to keep calling to get an update on the application which shouldn't be - we are trying to give you business and most auto sale places have a system where an instant decision comes through when a credit application is submitted. At this point, I'm getting updates from hubby. When he finally does get an update, he was told that they would have to get back to him as their lender gets in at 1 p.m. HUH?? I was told they had LENDERS, not one lender. We were willing to put down a good down payment for the vehicle. Hubby was eventually told if he wasn't willing to put down $3K, no purchase can be made. We were so disappointed because we really wanted that car along with the fact that things that were told to me at their office was NOT what was told to hubby when dealing with them on the phone regarding financing. I would not recommend this business. Workers walking around a small office space, eating food near customers while business is trying to be conducted. Luckily, we found a much more professional business that had no problem taking our down payment, treated us better and was fair in their practices.

    This place is a nightmare. I am in the market for a used vehicle and came out to Your Choice Auto…read moreand I didn't want to stay very long or test drive. I wanted to leave after seeing the tiny office building/shack. We walked onto the crowded used car lot and asked about seeing a vehicle and there was 3 people on the lot. Here is the thing: I couldn't figure out if the 3 people worked there, were just hanging out, or were panhandling. It seemed as if 1 and maybe 2 people worked there as one was helping hose off a car. The third person was asking my partner for a free ride/panhandling. No one involved here asked about showing us a used car for sale - the situation was just weird - I wanted to leave based off the sketchiness. I want to give small businesses a chance and I did by coming out. I wish there had been a different outcome, but without a organized work flow and not being able to see who works there, the operation was non-existent and I left once I realized it was a waste of time.

    Adam Auto Group - Adam Auto Group

    Adam Auto Group

    (36 reviews)

    I haven't been here in years, but I bought a vehicle that I'm STILL driving 5 years later. Very…read morenice, and friendly staff!!

    I am sharing my experience to provide a clear, factual account for anyone considering doing…read morebusiness with Adam Auto Group. I purchased my vehicle on March 13, 2026, with 113,984 miles, working directly with salesperson Jake Mayo. The vehicle currently has 117,005 miles. Within a short period of ownership, I encountered a significant engine-related issue tied to a known manufacturer concern (Technical Service Bulletin). While I understand that higher-mileage vehicles carry inherent risk, this type of issue was not reasonably apparent at the time of sale. What has been most disappointing is not simply the issue itself, but the lack of support and communication afterward. I made multiple documented attempts to contact the dealership for assistance on 4/10/26, 4/22/26, and 4/29/26, and received no response or meaningful engagement from the salesperson. This lack of follow-up occurred before any formal dispute and reflects a broader concern regarding customer service after the sale. After escalating to management, I approached the situation in good faith and offered a reasonable compromise--requesting a shared cost of repair--even while acknowledging that the issue fell outside of their written policy. That offer was declined. The dealership's response relied entirely on contractual language, including: - The expiration of a 15 day / 500 mile implied warranty period - The position that manufacturer-related issues fall solely on the manufacturer - The assertion that approximately 3,000 miles of use constitutes "significant" use - The statement that the vehicle remained operable To be clear, I do not dispute that these points may align with policy. However, they do not address the core concerns: 1. The complete lack of response from the salesperson despite multiple attempts to communicate 2. The absence of any proactive customer support when a known manufacturer issue surfaced shortly after purchase 3. The unwillingness to consider even minimal goodwill assistance in resolving a legitimate concern These are not contractual issues--they are business practice decisions. Buyers should also be aware of the limitations of the "4 month / 4,000 mile" warranty offered. It is capped at $1,500 and applies only to certain powertrain components. In today's repair environment, where labor rates can reach $170 per hour and major engine repairs often cost several thousand dollars, this level of coverage is limited and may not provide meaningful financial protection in the event of a serious issue. My takeaway is straightforward: If your vehicle performs without issue, your experience may be positive. However, if a problem arises--especially one tied to a known manufacturer concern--you should expect the dealership to default strictly to policy, without flexibility, advocacy, or additional support. The consistent reliance on standardized responses reinforces that approach. I made every effort to resolve this situation professionally, including direct outreach, escalation, and a reasonable cost-sharing proposal. The outcome reflects not a misunderstanding of policy, but a clear example of how post-sale concerns are handled. I would strongly encourage potential buyers to evaluate not only the purchase itself, but also how the dealership responds when issues arise after the sale. That is where the true measure of a business is demonstrated.

    Endless Auto - usedcardealers - Updated May 2026

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