I wish I had read the recent reviews before taking my items in. You get pennies for your nice clothes. The best part is that you have seven days to pick up your check. If you don't come in those seven days, you don't get paid, and you can't pick up your items that didn't sell. I didn't have the energy to argue for my $10, but I do feel this is something they should have mentioned. I don't know how this place is even open. I'm assuming that's why it's full of crap. read more

I had some LV and Chanel purses in excellent condition, Carmen Marc Valvo clothing with tags attached and the cheapest item was around $250. I took two car fulls of clothing, purses, and shoes. Never saw some of my items in the store so I'm sure they were taken home. I received a total of $80. Ripoffs! read more

Never received payment for items I consigned that sold and place is now closed for good

I've been a customer and consigner here for almost 15 years, but no more. They never updated my email address in the switch and when I called to schedule pick up was told there was nothing they could do about not me not receiving payment or my unsold items back. I told them I hadn't used that email for the last 7 years. Employee told me owner would call me to follow up, she never did. New owner is unfriendly and the store is no longer warm or inviting but looks like a sad thrift store. Today I looked through the racks, leggings for $28 with pillings, clothes from Costco, and behind the front desk a mess. I won't be back, miss the old employees, friendly atmosphere and eclectic vibe. Sadly it's just a junk store. read more

I agree with the others. I used to consign here for years. I will never go back. They used to have such a nice staff and friendly. The lady working there was so rude to me, and I never knew when I took my clothes in that I had a short time to pick up my check. I left without payment because I was so disgusted by the whole experience. It was so horrible. So sad! Guess I'll just be donating my clothes going forward or find a new resale shop. Definitely do not recommend this shop. read more

The new owner is awesome! Store was clean and had a great selection. Will definitely be back to shop and sell.

You will not be paid honestly for anything you consign here. They are scamming any one who brings in items to sell then pay a very marginal amount less than few dollars for items that sell. The math doesn't math. If you bring in over 30 name brand expensive brands and are paid $11 for everything that sold and returned to you are only two things not sold then tell me how that makes sense??? It's a 3 month consignment too. Just don't use them, this has happened 2 out of 2 times. No more!! read more

DO NOT consign here! New owner is scamming consigners with outrageously low payouts. Had been a customer as well as consigner for a few years but since new ownership I will NEVER shop or consign here EVER again! Review is in agreement with other consigners who were grossly underpaid for items. Excuse month after month without a payout then it was switching computer system then switching banks and less than $10 each payout for the next 2 months which does not justify the money I received for all the pieces I brought in- 20-25 items new with tags. Math definitely does not math! Stay clear of this store. New owner has set up a go fund me page for the store but I believe she is asking for money to cover legal expenses as she was just arrested for theft of $30-$150k (allegedly) as of July 2024. Please do not donate as she seems to be very shady!! read more

Great selection and very sweet employees! I definitely recommend them if you are shopping in the area

Beware! do not do business with this company. Checks are returned due to insufficient funds and your best items just disappear with no explanation.... read more

This place used to be my go-to. Now it's half the size it once was and the weird hours make it next to impossible to ever get in. I have tried to come at 5.00 pm after work and they are closed. It's Saturday and they don't open until 11:00. It is now 11:10 and no one is here. I don't live close and this is my 3rd wasted trip to try to shop. No longer going to bother. Clothes Mentor from here on out. read more

Be cautious consigning with the new ownership. She voided my consignment payout check and did not notify me. I was only able to get my money after threatening a small claims lawsuit. She also did not return the clothes that did not sell even though it was documented that I did not want them donated. I will no longer be doing business with this store even though I have been both a consignor and buyer for over 20 years. read more

I'm short on time but wanted to add a quick review: I think this is my favorite consignment shop ever (with Revolving Closet its main rival). The prices are generally really amazing, although there are some exceptions (the biggest pricing issue I saw was a Michael Kors pair of pants with the tags still attached from Neiman's Last Call indicating a lesser price than what Encore was asking by a fairly large amount!). I had mixed feelings about the sales associate, she seemed a bit condescending, but sometimes very nice and helpful - maybe a cultural or just weird vibe thing going on? Anyways, she was professional enough, and I spent two hours in the store - WAY longer than I should have, and walked out with a very healthy assortment of name brand items for under 150.00! That makes me very happy. :) read more

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Maria and Sindi are so so sweet! Hands down the best customer service I have ever received from a clothing store. I purchased several items that I absolutely love. The store is clean, the ladies that work there are so friendly, helpful, and sweet! Cannot recommend this store enough. I will be back!! read more

My absolute favorite consignment shop in the area. I can always find several great things to take home, and the prices are amazing. The staff is friendly and helpful, and the selection is amazing. Even my picky 12 year old daughter found a stack of things for her back to school shopping. I'll be visiting here a lot. read more

Ended up stopping by this boutique to look for some items for Mother's Day, just something small to put a smile on a few people faces. This place is a one stop shop for women. It's clean, organized and the people are so helpful. The selections range from low end to high end and the prices are reasonable on all items from shoes to jewelry. I've been to many consignment shops before but this one tops them all. They've gained a customer for life. read more

I haven't been into this shop for a couple of years. My last visit was less than stellar. I decided to give it another try today. I ended up finding three blouses and a pair of pants that fit my needs. The store was clean and well organized. The prices were good for the quality of items I purchased. The owner, Sindi, was there and she was very welcoming. I will be sure to stop in here again soon. Glad I gave this establishment another chance! read more

Always a puzzle when trying to sell here. You can take in a dozen name brand items in excellent condition, and they will take maybe two, if you are lucky. While you wait, you wander the store and see lots of Target and Kohl's items, which makes you wonder why your stuff isn't good enough. Their prices are good on items to buy, which does translate to less for the consignor. I treat it more as a game than income source, and they are nicer than Clothes Mentor. There is also a large selection of dated formal dresses on one wall. Not sure why - I seriously figured they must be for Halloween costumes or theme parties. read more

Like any consignment shop it's hit or miss. I've found some amazing items and the next time not a thing. Regarding pricing, it comes down to your perception of priced right or over priced. Some people want the brand but want it for nothing. I personally believe Encore Encore does a pretty good job with pricing. read more

I normally don't do reviews but I wanted to make an exception here. This is the best store I've ever shopped at! For years I haven't been able to find a store with the kind of jewelry that fits me, until now! I first went about a week and a half ago on the 10th and found my favorite pair of earrings that I've ever owned. When I went back last Saturday, I couldn't find much more of what I love. I asked the ladies there, and they went back and found jewelry that matched what I love! They wanted to find jewelry for me and Angel especially did a great job helping us find what we were looking for. They even put me on a call list in case something comes in that they think I'd like! All of their clothing and jewelry are fantastic and at a great price too! Totally recommend! read more

This store has a wonderful selection of high-end clothes. It is so hard for me to buy clothes full-price now. Love the staff too!

I love this store. I have put many items on consignment, as well as purchased many quality items. The customer service is outstanding! They are sweet and very helpful. They know the stores inventory, and the location of items. They can even look up sizes, styles, and different brands in their computer system. They are always willing to go the extra mile. They keep their inventory fresh, by only keeping consignment items for 3 months. The prices are very good. The items are marked down a few times, during the 3 months they are on consignment. This is good for buyers and sellers. As a seller, when an item is getting close to it's 3 month consignment date, it's be marked down and many time sells. As a buyer, I can get great deals. There's times they thought would sell, doesn't sell right away. Then I come in, and it's perfect for me. I've also found things I like, but there not in my price range. Many times the item has sold. Other times, I check back and find it marked down. Great buy for me! In addition to lot's of shopping, I've brought dozens of items into the store for consignment. They do not take everything, but a lot of my items sell. The have always been very professional when going through my items. When you bring your items in, you can browse, shop or sit and relax. Once they determine the Items they will accept on consignment, they give your other items back to you. There's many reasons they may not accept an item. The main reason is the item is more than 2-3 years old, or it's not in style. They do accept vintage items. Sometimes they already have enough of a style or type of item in the inventory. They know the current styles, brands, and types of items that they currently selling. They also know what many of their regular customers are looking for. Great store!!! read more

This is a cute little consignment boutique. The women were friendly and helpful, and there was lots of inventory. I found two very cute items to buy, and put several of my own items up for sale. If you have items to sell, you enter around back and they will go through and choose what they like. Your items are put on the racks, and when they are sold, you will be sent the money. You can choose to get 40% cash or 50% of the price in store credit for your items sold. If your items aren't purchased in 90 days, you can choose to pick them up or donate them. The website details the whole process. If you're in the area, this place is definitely worth checking out! read more

Best place to find a wonderful variety of styles and name brand clothing!! Like having a constantly revolving closet....more items go out to the racks daily!! Go shop or miss out on some fabulous deals!! read more

lowering my review because after shopping around the local thrift shops ive discovered the prices here are WAY TO HIGH! have since stopped coming to this store for larger more cost friendly selections elsewhere. i feel like they want you to buy 2nd hand clothes for regular store discount prices. id rather spend that much on clothes that havent been bought and worn in by someone else. read more

Love, love, love shopping at Encore! Brenda V. is the best stylist ever. She encourages you to step out of your comfort zone and try items that are stylish and suit your shape! She also helped my professional appearance by helping me pair jewelry and shoes for a complete look. I consistently received compliments at work and often referred coworkers to her. read more

What a treasure! And the treasures I found!! I hit the jackpot after three other thrift/consignment stores, exploring new places while in Dallas for a seminar with hubby. The store is beautiful to shop in with excellent displays and bargains. Boutique but not so "designer" you won't faint from sticker shock. Staff is fantastic and quality of merchandise is top notch. I will be back!! read more

So not impressed. I've been consigning my clothes for years with other stores in a different state and am used to better service. The wait to drop off your clothing can be long (I waited close to an hour) and when I went in the store there was maybe one or two customers so definitely no excuse for the long wait. I tried to consign a fairly large number of professional clothing (slacks, blouses, tanks, jackets) that were in excellent condition and purchased within the past year (at moderate - high priced retailers.) and was told that the brands weren't what they were looking for nor were the styles. Instead they took my clothing that was purchased at target? Really? I do not feel their prices in the store are competitive nor do I feel the amount they give you for your clothes is acceptable. Oh and get this... they make YOU do the work to follow up to see if your items were sold. And if you don't, then you're out of luck and lose your items. So, you do all the work and they make a profit. NOT a business practice I'm inclined to accommodate in the future. I'd rather donate my items to goodwill and support a company that shows a little respect to their customers and supports the community. I will not be returning and recommend you do not waste your time. read more

I such a great experience there! The ladies there were super helpful and sweet. They even help find some adorable (and affordable) outfits. This is such a cut little boutique to spend your time shopping at. There are hundreds of amazing items. I could spend hours in there just to look at everything. I highly suggest that you check it out for yourselves! ; ) Also, I even earned some store credit for bringing in my clothes that i was not wearing! read more

New favorite store!! Walked in just to check it out and ended up spending $105 (got 2 sweaters, a blouse, 5 necklaces, and 2 pairs of shoes for that price!!)! Amazing selection, very well organized, and great prices for the brands/quality. They have a loyalty program and also buy clothes from you to sell. Long story short, I'm probably never shopping anywhere else again! read more

Fabulous clothing and shoes. Well priced. Very clean. I spent hours in there and still didn't finish before I had to leave. I bought some wonderful shoes, Miss Me Jeans and even ski gear. read more

Long time customer and consigner here. The place is great- I often run in to check what they have that I'm always looking for (shoes, dresses)... since they organize by size it makes my life so much easier. I highly encourage you to make the drive out and support a local business! And bring some items to sell around back! Easy to work with, great quality product. read more

I love this store. I can always find something - I never walk out empty handed. The best customer service and super friendly. Very organized and clean! I make more money at this consignment than any others! By far my FAVORITE place to shop and take my own clothes for consignment. read more

I Love this store! I recently lost weight and found several NEW items to add to my wardrobe! Nice designer hand bag too! Friendly workers and CLEAN store, It doesn't feel like your normal re-sale/consignment shop.. more of a boutique with GREAT displays! read more

Not impressed with any of the customer service. I asked to see some items in the glass and felt like it was to much of a problem for the lady. Not certain, but I got the feeling she was the manager or owner. If I was asking her a question about an item, she would have to greet each person and say what can I help you with, when I thought she was helping me. I understand the need to greet people but please focus on who you are helping. This was my first time in the shop and I asked her about shopping there and she went on to hand me a paper about selling. I said I was not selling and wanting to shop. She then still explained the selling and highlighted the paper. I then roamed the store and found a few items to try on. I went back to try on and she said, we ribbon the items you are trying on. Yeah thanks but you told me nothing about the store so I was winging it. I then decided it was not worth to keep dealing with this store and left. Would have been nice to buy the items I was loving and not feel like I was more of an inconvenience. read more