I waited a few days before writing the review because I want to completely stick to the facts and not give an emotional review. On my first official visit, where I introduced myself, there were indicators that this was not the correct situation for me but I continued with the process.
With a closet full of clothes that no longer fit due to weight loss, I thought for the first time in my life I may look into a consignment opportunity. When the first conversation included, "We do not take items from Walmart, Targets, or Kohls," I should have known that this was not the shop nor the opportunity that I needed to pursue. It was during this visit that I heard for the first time that I could donate my clothes (this was stated sight unseen). I was confused because I didn't know Sadie's was also a donation center. But after making an appointment to bring in summer clothes I went through my closet for items that had already come back from the dry cleaners. The majority of the items consisted of my summer work clothes of cotton and linen blends. Much of it was pants, cropped pants, blouses, and matching light jackets (I no longer wear shorts). After yelling my name across the store, Sadie's informed me they would "pass" on the items (which I was totally fine with since I was leaning towards donating the clothes to a women's shelter for those trying to get back into the job market). After the "pass" conversation the offer to donate my clothes was offered for the 2nd time. I "passed" on their donation offer. When I brought the clothes in they were meticulously arranged on hangers and hanging in my car. An awesome young man and Sadie's representative helped me bring the items into the store. When we had come to a mutual conversation that neither of us wanted to continue any transaction the young man, myself, and a Sadie's representative took my clothes back out to the car. As we were leaving the store, another volunteer mouthed, "I'm sorry." I opened the back doors of my car so the clothes could be returned in the same state as when I arrived. I was shocked when the representative tossed the clothes into the back seat of my car. The young man clearly saw my shock and asked me if he could rehang them. The representative said, "Yes, rehang them for her," as she proceeded to return to the store. I appreciated his offer but after he struggled to untangle the mess I sent him back into the store. I sorted and rehung the clothes so they would be in good condition for a donation.
I am not at all upset over the fact they passed but the reason stated was, "Your clothes are too old." As the clothes were being loaded back into the car I made a few comments about clothes that I just purchased less than 6 months ago and some jackets that were still in the stores. It was than stated, "Maybe I was hasty in saying they were old." As the lined linen pants and matching jacket were loaded she stated, "There were a few items we could have used but I just don't think we can do anything for you here." I would absolutely agree with that statement. It came out she didn't want the pants. I was alright in taking my cropped Chico and department store purchased pants, jackets, and blouses to another location.
I had asked many friends and co-workers about local consignment stores and not one referred me to Sadie's and now I know why. Although we mutually decided not to continue business there are some basic rules for people who work with the public. In conjunction with the rude behavior I never once found merchandise that I wanted to purchase and would not consider this to be upscale. I only choose Sadie's because I live in a community close by and wanted to try and use a local business. I have expressed my frustration with others about my visit only to find out others have had similar experiences with quick recommendations to many resale stores nearby in Fort Worth and Keller. read more
