Such a cute boutique! And I love that it's on the square. They always have the cutest clothes and…read moreaccessories to choose from. I am always pleasantly surprised when I go shopping there and love seeing their new stuff come out when the seasons change.

Stopped in while checking out downtown Denton and was pleasantly surprised! A great selection of…read moreclothes, jewelry, and accessories for reasonable prices. The woman who I assume to be the owner offered us Saturday mimosas and was very friendly and welcome! If this boutique was in my hometown, I'd be a frequent customer. I even left with a pair of earrings and sandals that were on sale. Win!

Ashley and the managers were soooo helpful and patient, I appreciate the help!! They went out of…read moretheir way to show me the different styles to find something that worked for me. Thank you!!

I love the staff here! Always so helpful and sweet The store…read moreis always clean and neat. I love the team there.

We recently visited with Wanda at the Denton location. I told her she could sell ice makers in…read moreAlaska! She said, "No pressure, you just get what you need, I am here to help." Much appreciated! We went to purchase items that were on sale, to replace other brands that have worn out. She also told me, "Not happy, bring them back, even a year from now". So far I have been happy with the items I have purchased and believe I will with these also.

Don't bother shopping here. Or rather only buy here if you have lots of time and NEVER order online…read moreand ship to store. I ordered on 4/8. Never received an email with order status and I decided to stop in store to see if they had my purchase. I was told the order was canceled (definitely not by me) and I "should get a refund". Of course corporate customer service is closed. I'll be disputing the credit card charges and will never shop here again.

Went in for awkward family portraits. Seth was a wonderful boy who took very good pictures. He…read morecomplimented our shirts. Fantastic ideas and phenomenal vibes. He lit up the room whenever he walked in. He understood the assignment immediately and we got the most awkward photos ever which is exactly what we were looking for. What a diva! We love him very much he's our boy. We will never forget Seth and he is officially one of the team fly high king :D -sincerely the girls with skeletor aura farming tshirts

I went to JC Penny in Flower Mound Tx, to return 2 pair of Levi's that smelled like mildew. I…read morewashed one pair to see if the smell would go away, but it didn't. The manager, Cynthia Westbrook told me she would not return the pair that I washed because she could not put them back on the sales floor. I told her she needed to damage them out because they stink! She refused to smell them and said no. I repeated again, they stink and no one needs to purchase them, they are damaged. Finally, she said she will return them this time but never again! I told her, don't worry because I will never purchase anything in this store ever again, especially since the jeans I bought stunk so bad. I was so disappointed and embarrassed.

The best people. Not only do their clothes stay modern and trendy, but they're affordable. Their…read morecustomer service is out of this world.

Hickory Creek Cato IS an enjoyable shopping experience! 1 - Manager is professional and personable…read more She knows her regulars BY NAME and can even recall things going on in their lives so she can strike-up a conversation. 2 - Staff is knowledgeable about their product. You can refer to something on CATO's website and they have a pretty good idea what you are referring. If they don't, they ARE honest and will quickly try to research and locate for you. 3 - Store is clean and organized. 4 - Dressing rooms are clean and previous clothes are quickly put back on racks and NOT left for upcoming customers to move to one side when they occupy a dressing room. 5 - This location is SUPER prompt with markdowns. Always seem to be the latest price even if handwritten. 6 - ALL retails stores don't WELCOME any returns. But there can be several reason why a return happens and if CATO upper management really is worth their weight at corporate, they SHOULD know this. However, Hickory Creek does not frown on the returns or make any comment "why don't you take this back to the store where you purchased." YES! I HAVE had this comment states to me at other local CATO stores. I've provided six reasons why shopping at Hickory Creek CATO is enjoyable. The 7th? - Well, you could say..."Girls Just Wanna Have Fun!" :)

I spent half an hour looking at clothes and trying them on. Not one associate even made eye contact…read morewith me nor talked to me. I walked across the street to Chico's where I was welcomed and purchased several items.

Very nice staff at this location ! I had a return and they were very helpful and reordered items in…read morea different size .

PROS: The store was beautifully set up by having mens items on one side and women's on another. The…read moreitems were organized well and the staff was very helpful CONS: The representative was a bit snippy that helped us out OVERALL: As long as you don't mind some of the staff lacking in hospitality I do recommend coming here if you're a Gucci fan

I went to this location to return an item ordered online that didn't work out for me. Nitre was…read morevery hands on and helpful from the moment my family and I walked in. I found a few shoes that I liked and wanted to try on and Nitre even recommended me some shoes that weren't on display. I ended up purchasing a shoe that she recommended. It was a quick exchange, customer service was great and it was a pleasant experience.

Appreciated the team at Cavender's Denton very much. Needed my boots stretched for an event that…read moreevening and I was looking for a new pair of boots. They went above and beyond to completely address both asks and even polished my Anderson Bean''s to my surprise. Excellent service and attention to detail. I have a new "go-to"' for all of my future boots and western wear purchases.

On July 3, 2026, at around 1:00 p.m., my girlfriend and I visited the Cavender's location in Denton…read moreoff I-35 because I needed a straw hat for work. When we entered the store, we were greeted, which I appreciated. I then went to the hat bar, where only one employee, who I forgot his name but he had a blonde burst fade/mullet with a pencil thin mustache was assisting a family of four. There was no one else available to help customers waiting, so I spent quite a while digging through blank straw hats on my own trying to find one that met the requirements for my job. Once the employee finished helping the family, he came over and asked if I needed assistance. He was polite and patient while I explained exactly what I was looking for. However, instead of helping shape a blank hat, he repeatedly tried to sell me a low-cost store-brand hat that wasn't even close to what I needed professionally. When that didn't work, he asked another employee, Samuel, to help. Samuel asked what I was looking for, flipped through one stack of hats, and then walked away without offering any further assistance. At that point, I thanked them for their time and decided to shop elsewhere. Later that evening, around 7:00 p.m., my girlfriend and I returned so she could shop for T-shirts and help me pick out a few items she liked. We ended up spending over $100. While checking out around 8:00 p.m., my girlfriend overheard Samuel and the other employee with the blonde burst fade/mullet and the pencil thin mustache say, "Why are they back?" That comment was completely unprofessional and unnecessary. It wasn't just disrespectful to me--it made my girlfriend feel uncomfortable and unwelcome. No paying customer should have to overhear employees making comments about them. I understand Cavender's is a large retail chain and not a dedicated hat shop like Paris Hatters or Capital Hatters, but I still expected a higher level of professionalism and customer service. This experience was disappointing from start to finish. Between the lack of knowledgeable assistance, the pressure to buy something I didn't want, and the rude comment made behind our backs, I have no intention of returning to this location. If I could give this location zero stars, I absolutely would. I expected far better customer service and professionalism from a company with Cavender's reputation. Unfortunately, this experience fell far short of that standard, and I cannot recommend this store to anyone. If this causes yall any problems, I would be more than welcome to settle this with the two gentlemen that made the comment.