Ashley and the managers were soooo helpful and patient, I appreciate the help!! They went out of…read moretheir way to show me the different styles to find something that worked for me. Thank you!!

I love the staff here! Always so helpful and sweet The store…read moreis always clean and neat. I love the team there.

Amazing customer service and inventory. Delaney was an absolute angel! She helped measure me,…read moreexplained and helped me find "sister sizing", informed me on all of the sales, was attentive to me in the fitting room - all while multitasking and helping other customers! I was able to find what I needed and it was a positive experience. She 100% made me want to come back to this location over the others I've been too!

Went in last weekend to do some shopping. After spending time choosing several items and trying…read morethem, I requested a price check at the register for the 2 items I was interested in purchasing. I was asked for my phone number and I politely declined to provide that info for a price check. I was told they couldn't do a price check unless I provided that info. In what world does that make sense? I shouldn't need to provide my phone number for any kind of transaction, much less a price check. The associate said it was required so I walked out without purchasing the items. That will be the last time I ever shop at a Lane Bryant again, super disappointing.

This is my favorite shop for getting gifts my wife loves. I've had excellent service every time --…read more5 stars -- Plus they're locally owned and are always doing things to give back to the community, so that's just an added bonus.

Decent store with cute stuff, but a little overpriced and they don't have good sales. clearance…read morerack is 50% off but it's all stuff no one wants. the employees walk around without shoes on and they don't greet you when you walk in

When you walk in the vibe is about comfort and style while great tunes are playing in the…read morebackground. The service is top notch Chris was super helpful and knowledgeable of product of current and new styles. Unfortunately, they did not have the Joe Fresh Goods kicks, but we were able to find some cool kicks. Excellent value.

Just visited the South Lake store. Very friendly, fast service. The young man that helped us was…read morevery knowledgeable and helpful. My grandsons are super happy, beautiful new shoes for school! Thanks

Went in for awkward family portraits. Seth was a wonderful boy who took very good pictures. He…read morecomplimented our shirts. Fantastic ideas and phenomenal vibes. He lit up the room whenever he walked in. He understood the assignment immediately and we got the most awkward photos ever which is exactly what we were looking for. What a diva! We love him very much he's our boy. We will never forget Seth and he is officially one of the team fly high king :D -sincerely the girls with skeletor aura farming tshirts

I went to JC Penny in Flower Mound Tx, to return 2 pair of Levi's that smelled like mildew. I…read morewashed one pair to see if the smell would go away, but it didn't. The manager, Cynthia Westbrook told me she would not return the pair that I washed because she could not put them back on the sales floor. I told her she needed to damage them out because they stink! She refused to smell them and said no. I repeated again, they stink and no one needs to purchase them, they are damaged. Finally, she said she will return them this time but never again! I told her, don't worry because I will never purchase anything in this store ever again, especially since the jeans I bought stunk so bad. I was so disappointed and embarrassed.

I walked in and asked if someone could fit me for a bra. The girl said "Sure! Follow me!" Her name…read morewas Chelsea and she was a doll! So nice and you can tell she knows the products they have because it did not take very long for her to find items for me to try. Just a great experience.

Every time I've been in, the ladies have been so patient and understanding and made me feel…read morecomfortable. Bella Mae was especially kind and patient helping me sort out my returns. I'll definitely be spending my money here!

Selection Service…read morePrices It all went well. Great store for all your western needs. Boots, belts, clothing, jewelry. It's all there from kids to adults. Great store and great customer service. Highly recommend it.

Our sales associate Harmony offered excellent customer service! She knew everything about boots…read moreregarding the sizing and quality. My daughter was able to find the boots that she absolutely loved. The store has so many different choices of boots, hats, and clothing. We can't wait to go back. We absolutely appreciate the friendliness and helpfulness of the staff especially Harmony!

On July 3, 2026, at around 1:00 p.m., my girlfriend and I visited the Cavender's location in Denton…read moreoff I-35 because I needed a straw hat for work. When we entered the store, we were greeted, which I appreciated. I then went to the hat bar, where only one employee, who I forgot his name but he had a blonde burst fade/mullet with a pencil thin mustache was assisting a family of four. There was no one else available to help customers waiting, so I spent quite a while digging through blank straw hats on my own trying to find one that met the requirements for my job. Once the employee finished helping the family, he came over and asked if I needed assistance. He was polite and patient while I explained exactly what I was looking for. However, instead of helping shape a blank hat, he repeatedly tried to sell me a low-cost store-brand hat that wasn't even close to what I needed professionally. When that didn't work, he asked another employee, Samuel, to help. Samuel asked what I was looking for, flipped through one stack of hats, and then walked away without offering any further assistance. At that point, I thanked them for their time and decided to shop elsewhere. Later that evening, around 7:00 p.m., my girlfriend and I returned so she could shop for T-shirts and help me pick out a few items she liked. We ended up spending over $100. While checking out around 8:00 p.m., my girlfriend overheard Samuel and the other employee with the blonde burst fade/mullet and the pencil thin mustache say, "Why are they back?" That comment was completely unprofessional and unnecessary. It wasn't just disrespectful to me--it made my girlfriend feel uncomfortable and unwelcome. No paying customer should have to overhear employees making comments about them. I understand Cavender's is a large retail chain and not a dedicated hat shop like Paris Hatters or Capital Hatters, but I still expected a higher level of professionalism and customer service. This experience was disappointing from start to finish. Between the lack of knowledgeable assistance, the pressure to buy something I didn't want, and the rude comment made behind our backs, I have no intention of returning to this location. If I could give this location zero stars, I absolutely would. I expected far better customer service and professionalism from a company with Cavender's reputation. Unfortunately, this experience fell far short of that standard, and I cannot recommend this store to anyone. If this causes yall any problems, I would be more than welcome to settle this with the two gentlemen that made the comment.

We went to Cavender's in Denton. They had an amazing selections and plenty of different brands…read more Today was our first visit and first time to purchase boots and a cowboy hat. Rusty was very helpful and informative. He was able to help us with boot sizing and form my hat. We are looking forward to more visits in the future. Thank you Rusty for the great service.