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    Encore Chrysler Dodge Jeep Ram

    1.9 (43 reviews)
    Open 8:30 am - 7:30 pm
    Updated 1 month ago

    Services - Encore Chrysler Dodge Jeep Ram

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    11 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Encore Chrysler Dodge Jeep Ram Photos

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    Mr Frederick L.

    I took my 2010 Chrysler 300 in for major motor repair and found (Manager Joseph) and (Asst. Manager Elizabeth) very accomodating...They gave me a ride home and back when my car was finished...No one does that!...The car now runs great...It may cost a little more here, but it's good to have competent people working on my car...

    Price of part.
    Joey L.

    I'm not very happy with the service from Encore at all. First I dropped it off on a Monday and didn't hear anything till Wednesday when I called. Which took about 4-5 hours to get in touch with someone. I was told someone would call me back to which that never happened. I had to keep calling. Then I was told that the problem wasn't covered under warranty and that I needed a parking brake switch which might I add is a $11.30 part from mopar. Total price to get my vehicle would be $647. That's the diagnostic, tire rotation(which was not asked for), an oil change(which was not asked for) and to replace the parking brake switch. I told Ron Reed that I wasn't paying for the rotation or the oil change because I didn't ask for that, he tried to tell me that I did ask for it when I dropped it off. I was told that the part would be in Thursday morning and my vehicle would be ready for pick up that day. Didn't hear from dealership so I decided to call around 1pm and surprising I was told someone would call me back within the hour. That didn't happen so I called back, to find out that my service advisor was off that day. The lady that called me back told me the part did come as expected but wouldn't be ready till Friday because the tech hasn't got to my vehicle yet. I told her that I was picking my vehicle up today that they could put it all back together and I was on my way. I asked what the price was that I owed and she started stating the price for the oil change etc, I stopped her there and told her that I didn't approve any oil change and that I already told Mr. Reed that I wasn't paying for any oil change. When I picked up my wrangler I seen where there were charging me $20 for the part which again is $11.30from Mopar. Also charging 2.3 hours of labor. The part is under the center console which can be moved in less than 15 minutes. One bolt holds the switch on so maybe 10 minutes and then 15 minutes to put the console back in place. So a total of 40 minutes at the max, but was told labor would be 2.3 hours. This is absolutely ridiculous. Over $300 to change a $11.51 part. Not sure Encore will ever get any kind of business from my family again.

    Sales post of my custom order being sold to someone else.

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    3 months ago

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    2 years ago

    Everything was great! All the workers were friendly and helpful with the process. Such an amazing dealership!!!

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    4 years ago

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    2 years ago

    Great place to buy a car or truck very knowledgeable staff got my payment were I needed it

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    2 years ago

    Business owner information

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    Ron K.

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    6 years ago

    Professional and superior customer service. The facility was also extremely nice and clean. I will be back again!!!! Thank You!

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    7 years ago

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    Page 1 of 2

    Ask the Community - Encore Chrysler Dodge Jeep Ram

    Review Highlights - Encore Chrysler Dodge Jeep Ram

    Brought my Challenger R/T in for service as it was misfiring, Ron the manager was great!

    Mentioned in 2 reviews

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    AutoZone Auto Parts

    AutoZone Auto Parts

    (4 reviews)

    The staff was friendly and very helpful. The store was clean, well organized and spacious…read more Probably the only downer is the small parking lot and the inconvenient access to it. Other than that, the store itself and the staff were quite nice.

    Dropped in to get my battery and alternator tested because a couple of days ago my Honda Accord…read moredidn't start without help. I waited for about 20 minutes because Erika was the only person in the store. Another employee was helping a customer with the same request outside, a battery test. And another employee left early, I heard him tell Erika he had to leave an hour early to take care of some things. Normally, I would've cut out and went to auto store but Erika was holding it down. The employee outside was not quite comfortable with the battery test so he came inside and Erika went outside to complete the check and to make sure everything went well. She asked me to walk outside with her as she wrapped up with the previous customer. Before I we outside, I asked the other employee if he was comfortable running the battery/ alternator test on my car and he said "I am not". No worries, Erika to the rescue. She performed the check, gave me the report and also gave me options to replace my battery, which had a bad cell. She answered my questions, waited on customers and greeted customers as they walked in. AutoZone at Moffett is what it is because of Queen Erika. Her stellar, customer service and work ethic are outstanding. (-1 star because the other employee didn't have a clue) Girl, I'll see you soon for that battery, it was a great price after all. If you ever get out of AutoZone and into another zone fixing cars, I'll be your first customer. Check her out, AutoZone on Moffett Road.

    Encore Chrysler Dodge Jeep Ram - car_dealers - Updated May 2026

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