The staff was friendly and very helpful. The store was clean, well organized and spacious…read more Probably the only downer is the small parking lot and the inconvenient access to it. Other than that, the store itself and the staff were quite nice.

Dropped in to get my battery and alternator tested because a couple of days ago my Honda Accord…read moredidn't start without help. I waited for about 20 minutes because Erika was the only person in the store. Another employee was helping a customer with the same request outside, a battery test. And another employee left early, I heard him tell Erika he had to leave an hour early to take care of some things. Normally, I would've cut out and went to auto store but Erika was holding it down. The employee outside was not quite comfortable with the battery test so he came inside and Erika went outside to complete the check and to make sure everything went well. She asked me to walk outside with her as she wrapped up with the previous customer. Before I we outside, I asked the other employee if he was comfortable running the battery/ alternator test on my car and he said "I am not". No worries, Erika to the rescue. She performed the check, gave me the report and also gave me options to replace my battery, which had a bad cell. She answered my questions, waited on customers and greeted customers as they walked in. AutoZone at Moffett is what it is because of Queen Erika. Her stellar, customer service and work ethic are outstanding. (-1 star because the other employee didn't have a clue) Girl, I'll see you soon for that battery, it was a great price after all. If you ever get out of AutoZone and into another zone fixing cars, I'll be your first customer. Check her out, AutoZone on Moffett Road.

The parts were price great. Money while spent. I call and you onli e for the alternator. It was…read more$350. I call councilman auto parts it was $50. I got a battery for $50 too. Others had them for $129

Every time you call, they put you on hold right away. Even if no one is busy. Also, they hang up…read morewithout saying goodbye. A little rude over the phone which is why I didn't give 5 stars but that's just my opinion. I think customer service is a big deal. But they're nice and professional in person. They should hire a woman or two. There's only guys standing around but I guess it's to be expected at an automotive junk yard. They seem to have a good computer system of looking up the parts you need and providing a price. I heard from my mechanic friend that this is one the largest automotive junk yards in Mobile with a wider selection of newer car parts but that means they might be a little pricier than competitors. I was looking for something for my 2004 RX 330 Lexus but they didn't have any parts to my car in stock so that was a fail. But the place is clean and easy to find. I returned to pick up something for my brother's Honda Accord. They have a return policy of one week with receipt and a 20% restocking fee if it's returned after a week. I called ahead to request it and they gave me the price plus tax. When I got here. It only took them less than 5 minutes to get the part and complete the transaction.

Went here yesterday (Sunday) to get a tire replaced. Mine popped and completely shredded. I have no…read moreidea about cars except I had looked at a few other places to compare pricing and here was the best. They checked my other tires to make sure they were ok, and explained everything to me. Start to finish, I waited about 40 min. Everyone was very helpful and I got great service. Plus their Sunday hours are great!

I found a used condom, a tee shirt and foot print on my backseat after they had my car for a few…read moredays.

Well, strike 2 on the parts department. Changing oil on the fleet this weekend, checked on line for…read moreparts prices as would prefer OEM over after market. Looked online for part numbers and prices. WOW filter for the truck is less than 5 bucks. I can get both the Toyota and Lexus filter here, as well as the oil priced fair. Didn't complete online purchase as I will just stop by and get them while I am on that side of town, no need for delivery. Dude behind the counter let me know that price is online only, OK so, I will just complete online purchase and be done. No not possible, on Saturday online purchase won't be completed in the system, gotta wait until Monday. Really? What kind of bullshit is this? I gotta wait 2 days for the online price discount to save a whopping 2.05? No problem, I will just go get a filter somewhere, anywhere else. FYI I spent 15 bucks at auto parts store. This online price point to drive business to the door just blew up in their face, as you can tell I will spend 3 times the money to do business elsewhere. I suppose customer service has left the building COMPLETELY. I would hate to think I lost a customer over 2 bucks because I am sure they spend more than that on advertising to get a shot at selling a truck, but what do I know? I would have given the damn filter to a customer to "earn" the opportunity to sell a vehicle, but I am in sales and make my living in commission and I didn't mention my upcoming purchase potential because that's not how I do things. I am not trying to get anything for free, just the advertised price every Toyota dealer in the state post. I am certain these clowns will see me as the problem since I keep trying to do business with them and they just don't want my money. Ya'll do realize that I buy cars for these parts right? The truck has 98k on the clock and will get traded before it rolls 100 'cause that's where I take the next depreciation hit. Oh so that's why I wanted a OEM filter, looks better to trade with that in place I expect. Side note, my dealer I purchased this from has changed hands and my contact there is now gone, so I am seeking a new dealership to call home for Toyota purposes. Guess who it won't be? Oh well I will give Palmer's a shot next weekend to trade me into a new truck.

I purchased a new lifetime battery 3 months ago and had to have my car jump started afterwards. I…read moremade an appointment to have the battery checked. Sat there for my usual 2 hours only for them to tell me the battery was good. He recommended that I returned to have my alternator checked. I'm past pissed off because that could've been done during those two hours!! All of my service has been done with Toyota!!!!! Everything including tires and oil changes. Only after I popped the hood did they really clean the battery which had corrosion to it. The service has gone to pure trash. Makes me Never want another Toyota

Perfect service! Ein was the tech that worked with me, he went above and beyond anything i could…read morehave asked for. I just bought a car and the check engine light came on with a bad wobble. In 30 minute Ein had diagnosed the issue exactly and given me a step by step plan on how to remedy the issue. within the hour with his help i was able to get on the road without the check engine light or wobble, he never once made me feel unwelcome or like i was inconveniencing him. I cannot recommend this store enough, clean and all the workers were so pleasant

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Guy put me on hold for 35 mins i hang up call back and they literally picked up the phone and hung…read moreit up.

Got a part from them was given the wrong part and now they want to charge me 25 percent for a…read morerestock fee .. it was not my fault they gave me the wrong part ... plus the receipt says you have 30 days for a refund unless the receipt says other wise .. plus online they say all parts are warranted for 90 days ...

All around good experience. Friendly, knowledgeable, and willing to answer all my questions…read more Extremely satisfied with the bed liner that was sprayed in. Will be the first business I think of with future upgrades.

Wow! These threads.... The guys at Camper City are amazing. They are always willing to work with…read moreyou if there is an issue. I had almost 5k dollars worth of upgrades done to my truck and they were courteous, knowledgeable and very friendly. And yes, I had to bring it back for an adjustment but they listened to my problem and fixing it immediately. If you want tires and wheels, go to a tire and wheel shop.

They changed out the DEF head assembly in about an hour. I was able to bring the RV in the night…read morebefore and since we were living in the RV we were able to plug in to electrical power and spend the night in the RV. We waited in a very nice waiting room with our dogs while the RV was fixed.

Bought an rv part to pickup. Closes at five. Friends tried to find them to get part as we were…read moregetting to Mobile. Could not find store. Phone went unanswered. This was 3:30pm. Friend had rv issues and was stuck on the road. We got to town 4:30. Could not find store by GPS. Tried to phone store. No answer. Called parts call center. She couldn't get an answer either. Still before 5. Could probably have gotten there if someone had answered the phone to guide us. I will cancel this order. Very disappointed!