Amazing customer service! Very clean shop and highly educated advisors working up front. Definitely…read morerecommend this shop.

Shady Prices & Staff is how I'd describe this place…read more If you want to go to a place where you will be tricked into services you didn't ask for or be shady on the actual price of service to make it look like you got a deal... this is the place for you. I sadly came across Randy who is hands down a used car salesman. People sitting around the garage sitting around doing nothing, tells you all you need to know. I understand the competitiveness of these shops but truly this place is not trustworthy of anyones time or money. I was told by the woman at the front desk, this location was under new management but even the owner as she pointed out to me as he walked is questionable at best. Under new management doesn't mean necessarily best. Hard pass. You know it's bad when you take time out our day to write a review on such a place. Do yourself a favor, go somewhere else. I am glad I went to Christian Brothers instead, driving from Round Rock is worth it for a reputable company.

My 2012 Toyota Tundra (AKA "The Beast), needed some service done. Now I normally take care of all…read moremy maintenance such as brakes, tune up's etc. I have a trust issues with other mechanics and dealerships. But this was fluid service, (the nasty stuff) trans fluid flush and fill, brake fluid flush, rear differential drain and fill, + my AC wasn't cooling as well. I did my homework and gathered about 5 estimates for this service from local shops and Toyota dealerships. Prices were coming in anywhere from $1000 - $1500. I stopped in at Christian Brothers in Leander on Sonny Drive and spoke to Brandon. He text me a written quote, which came out about half of what the other shops were asking. They also give a "Veterans/First responders" discount. Their work was professional, and they communicated with me all the time. They sent a video of a free service inspection of my truck, pointing out any areas of concern. I think I've found my back up mechanic for anything I can't do or just don't want to. Thanks Brandon and the team at Christian Brothers in Leander. My truck drives straight and the AC works like new. Michael C. - Georgetown, Tx.

UPDATE to owners response (Check Photos):…read more I strongly dispute the claim that my vehicle had "years of neglect." I have documentation showing I received consistent oil changes and maintained the vehicle. If Christian Brothers is going to make that public statement, I am requesting that you provide the specific records, dates, inspection findings, and supporting documentation you are relying on to claim neglect. My concern remains the same: I paid for major repairs, the vehicle failed shortly after, and my concerns were not meaningfully investigated. I am not asking for assumptions -- I am asking for documentation, accountability, and a fair resolution. The central issue is the timing. I drove my vehicle without engine failure for months before bringing it to your shop. After relying on your diagnostics and authorizing nearly $4,000 in repairs, I picked the vehicle up and the engine failed within a day. Given that timeline, attributing the failure to "years of neglect" without supporting documentation is an overreaching conclusion that appears designed to shift blame rather than address my concerns. I repeatedly informed the shop that I was preparing for a long trip and wanted everything thoroughly checked before approving repairs. I was told further diagnosis could not be completed until the turbo work was done. After the repairs, I was told the vehicle was good to go, which led me to believe all necessary inspections had been completed. The engine failed within a day of pickup, which is why I continue to question whether everything was properly diagnosed before the vehicle was returned to me. _____________________ My experience with Christian Brothers Automotive Leander has been extremely frustrating. I brought my Hyundai Tucson in for major repairs totaling nearly $4,000. Before authorizing the work, I specifically asked that the vehicle be thoroughly diagnosed and that any known issues or potential issues be identified so I could make informed decisions. Shortly after the repairs were completed, the vehicle developed severe engine knocking and became inoperable. The timing alone was alarming. I expected the shop to take my concerns seriously and work collaboratively toward answers. Instead, I was largely left to manage the situation myself while dealing with towing expenses, rental costs, missed work concerns, and the stress of being stranded with my child. The biggest issue for me has been customer service after the failure occurred. Communication became difficult, and I felt that my concerns were dismissed rather than investigated

He came to my place about 4 months ago. Was on time and took care of my knock sensors bc I couldn't…read moreremove my intake manifold.

Very prompt and knew exactly what was needed. Even went above and beyond since I own three…read morevehicles. Once one of the 3 starts, I will be calling them back. Thank you! Lisa

Been going there since they first opened! They have worked on at least 7 different cars we have…read moreowned. They are honest and up front. They found out our Honda Odyssey was under a service advisory and went to the Honda Dealership where they fixed it for free. John and his group are the Greatest!!! Give them a try..

They take great care of my autos. I don't use anyone else and have total faith in them. They are…read moretransparent and really care for you as an individual. They take good care of my autos and good care of me while working on cars

I recently had my car repaired and i couldn't be happier with my entire experience. I had some…read moredamage done to my car previously and i could clearly see where the insurance body shop had not done it correctly. As soon as Frank looked at my vehicle, he said what the other body shop did not do correctly. I knew he knew what he was doing AND he had expectations like mine. The entire process was super easy and I would tell you to never go anywhere else. Thank you to the entire 360 Auto Group staff! Job well done!

Great customer service, communication, price and etc…read more Went above and beyond to meet me on the weekend when closed to get me my belongings that I had painted by them. The paint job they did was excellent. Not a single complaint all around!

They are always considerate and kind. They listen to you then make every effort to correct the…read moreproblem (s) so you can drive your car/ truck with no worries. I only go to Christian Brothers to service and repair my car. They are straight forward and do not try to take advantage of your situation. Thanks guys for giving me peace of mind about driving my car.

Shawn is such a friendly and attentive service advisor. I came in for a scheduled oil change but…read morehad an unfortunate surprise with my battery. He offered a very fair solution and we got everything handled in one visit. What a relief! This location is experienced and professional, I feel comfortable coming here and definitely would recommend to others!

My starter on my car went out and was a stressful situation with 2 kids and multiple sports…read morepractices starting up. Matt got back to me right away when I reached out and was able to work me into his schedule the very next day. I initially had gotten a quote from a national chain auto shop, but it was extremely expensive plus they wanted to charge me additional money to run a full diagnosis. Matt saved me money and time. He showed up when he said he would, diagnosed the problem accurately right away, and got me back on the road. He also had awesome communication both on the phone and via text. I'll be going back to Matt for sure in the future if I ever need mechanic services. Thanks again Matt!

I have been a repeat customer of Need a Brake for the past few years, bringing my Honda Pilot in…read morefor several major repairs, including a timing belt, water pump, and spark plug replacement, as well as new front and rear pads and rotors. Most recently, Matt replaced my alternator. His work is consistently reliable, and the pricing is very fair, which is why I keep coming back. He is easy to work with and completes the jobs as promised. While Matt is a skilled mechanic, I would love to see a bit more warmth in his customer interactions; he can come across as a bit reserved or smirking, whereas his brother--who I've also interacted with--is much more jovial and puts customers at ease. Overall, I highly recommend them for their technical skill and competitive pricing.

Our Honda Pilot's alternator froze up and made it undrivable. My wife called Gregor based on a…read morerecommendation and left a voicemail as it was 5:00 PM. After not getting a call back the next morning, she tried again and had to leave another voicemail. After not hearing anything, we called the Honda dealership and they got it right in. Now, two days later, we still haven't heard from them. Wouldn't recommend based on their unresponsiveness.

Professional and friendly, my VW GTI needed a new intake manifold and they did it for 300 less than…read morethe place down the road. Honest mechanics are worth the repeat business ill be back when needed!

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Run for hills,do not use this guy. I'm in process to take him to court. Second time I used him was…read morefor simple brake job. This guy that he sent had to come back because break line and components came off next day while driving. I have pics and texts to prove. My GM 6.2 V8 come to find out common problem for that motor lifters went out so I went to him for the engine replacement. His price quoted was pretty good so I gave him a shot. My car was not even drivable this whole time (we had to wait on engine and things for months) yet I get a call the day he test drives it for the first time and he tells me I need new steering column. The car did not go in for steering issues. It was completely fine. He blames it on wear and tire from my lift and big tires. I call the people who did my lift and I called covert Cadillac certified mechanics and gave the history of car and lift and all and they called BS. My fault for not driving to Frank's place to see for myself. So I pick it up after engine replacement and steering column replacement. I get not but a mile down road from his shop and no acceleration and engine is just revving up loud . I coast off the road to luckily a gas station right there. What looks like oil and grease is splattered all over undercarriage and side and back windows. I have pics of all this. Transmission line came off. I won't give any more specific on this because I'm in process of filing the lawsuit and taking him to court. So He has a guy come meet me, I took video of his mechanics actions and what he did and Frank telling him on the phone I'm good to go, needless to say he screwed up. I get home and next day the car does it again right as I drive out of my home. I call Frank to get it towed back to his shop which is about 45 min to an hour from Lakeway. Frank gets car back, now he tells me I need new transmission. After transmission I go back to car to pickup and I go to open my door and there was mechanic grease all over headliner and seats, spilled oil on my rubber mats, bird shit all over the outside and dust and pollen caked the interior. He left windows cracked. I took pics of everything as proof. He decides to offer me a detail, so he sends me down the road. He paid for it yet I waited 3 hours. What I'm paid for my time in work you could say was a bigger loss. The fact alone my car was in that condition when he called to tell me it was ready is reason alone you shouldn't use him. I've included pics with this post. I could go on with several other smaller things I asked him to do while he had my car for engine replacement and transmission repair that I needed done. He never fixed them. I again have proof where he acknowledges he forgot so now I have to reschedule to have him finish the job. I also recorded most of our phone conversations that prove he apologizes for messing up. It came to the point where I was recording the convos because prior to me doing that it was just word salad on his part and I knew it this point I needed to document for the court. You would be amazed how many texts I have where I have had to constantly follow up and check on him after he would give me a supposed timeline or update with a promise he would keep me updated. I'm convinced all these reviews on here that are high stars aren't legit whatsoever. I have meticulously documented everything with pics, texts and phone conversations. If you're smart and reading this don't give him your business no matter how well quoted he may be . He may try to defend himself with a reply like some others he's done to on here. I've got it all though m, the truth. I was always extremely nice in all my texts to him, I was at the mercy of his screw ups and didn't want to be a jerk. No matter what when your rude or a jerk you run the risk to be even more screwed over so I chose to take high road and he knows it. I've verified and shown all my proof to several different master General Motors Master technicians and they all came back with resounding response that Frank was at fault. So now it will be in the courts hands and I will update this once it's over. For anyone that would like to know more you can contact me. I've got all you would need to run as fast as you can from this mechanic. I've even documented some new mechanics that showed me what things he did that they couldn't believe from when he did the engine replacement. His shop spliced so many wires and I took video the moment the mechanics found these issues and they talk on camera about it. I've asked Frank over the last several weeks and really last 6 months to send me an itemized list of repairs like a receipt. His reply was he texted me the cost every time he had to charge me for something. Last thing, he never once showed up on time for any of the jobs that he did. I have proof of his reasons for being late and apologies for every one of them. What kind of professional does that. All the more reason to believe these reviews are fake