This is from the google review I made and response from the owners.
DON'T EAT HERE. SERIOUS FOOD SAFETY ISSUE.
EDIT: So You think it's alright to be on the phone talking while cooking customers food? spitting into people's food is okay? we as your cusomer would have NO IDEA whose food he is cooking at the moment. and when my wife made that gesture, your chef came out and started off by saying "LET ME EXPLAIN SOMETHING TO YOU" in VERY RUDE MANNER and when I asked him if he is refusing to wear mask, he said yes he does not want to wear a mask. as for COVID rule, as you posted, social distancing was not done right on the 4 people table near the window and the 2 people table right beside it. there was no barricade nor any protection, Also as we walked in server never asked us to put down our name as this is a protocol as well. table was sticky, leathers on the chairs were so old and nasty literally ripping off as we sit. Washroom was not sanitized, it reeked smell when I walked in.
I originally thought, okay we had a bad night. these guys deserves a bad review. BUT NOW I'M THINKING THESE PEOPLE ARE DANGEROUS. I'm going to report every possible institutions, review sites, people around me, facebook pages, I mean every possible source I can find for people to stop going here. You are lucky I didn't eat your food. I would have sued you.
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Response from the owner22 minutes ago
We are respectfully responding as we are unable to accept the defamatory behaviour that you and your family have chosen to exhibit. This is exactly what happened: you requested to our waitress that our chef wears a mask when he cooks your food specifically. He had every intention of following your wishes in order to make you feel as safe as possible when dining with us. He was not on your order yet, and he was working on take out orders that was placed before yours when a family member of yours rudely signalled for him to wear a mask.
Specifically speaking, she mimicked putting a mask on and threw her hands up in the air with exasperation. Our chef then came out of the kitchen with a mask on, to explain that he was indeed following the covid protocol since he is working alone with his wife, and that he was vaccinated, covid free, and that he wouldn't be breathing on your food when he does indeed get to it, since yet again, he was working on orders we received prior to yours.
You then asked him "so you're not going to wear a mask?", to which he responded "no", because he was not yet on your order, and we were following all protocol, to which you responded to by leaving.
We as a restaurant, have been extremely careful in following the covid protocols, as our chef is immunocompromised himself. As per FDA rules states (https://www.fda.gov/food/food-safety-during-emergencies/food-safety-and-coronavirus-disease-2019-covid-19#precautions), " the CDC released an updated recommendation regarding the use of cloth face coverings to help slow the spread of COVID-19. CDC recommends the use of simple cloth face coverings as a voluntary public health measure in public settings where other social distancing measures are difficult to maintain ". He is working alone, with his wife, who is in his core bubble. We had no other employees present at that time, and there was no need for him to wear a mask, as there are no other employees he needs to social distance with.
It makes a big impact on a small family business to receive negative reviews from your friends, who weren't there at the time of this event, and to receive exceedingly harmful accusations about our seeming lack of ability to follow public health and safety guidelines.
We typically dislike responding to our customers' reviews and experiences, as everyone is entitled to their own opinion, but we are posting this in order to make it extremely clear that we do indeed, follow all protocol, and we take health and safety immensely seriously so that everyone is able to dine in a safe space.
AS B.C regulation states, Paetron, and chefs must wear mask during cooking.
that regulation is for US. This just tells what kind of people own this restaurant read more